Loop is the AI operations platform built for retention. Loop unites tracking, order editing, returns management, shipping, exchanges, fraud prevention and more into one AI-powered platform. Loop Intelligence learns from orders and shopper behavior to improve decisions over time - reducing return costs, preventing abuse, increasing exchanges, and delivering shopper confidence through predictable experiences.

With Postscript, drive conversations and conversions across all stages of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are customized, conversational, and compliant. Use SMS Marketing to grow your list, develop your message strategy, deliver customer service, and drive purchases. Postscript AI works harder for you by staying on-brand, unlocking customer insights, and driving revenue with Brand Center, Infinity Testing and Shopper.

Online shoppers check the cancellation policy before buying and often make order mistakes. Orderify lets customers edit and cancel orders on their own. Also to increase sales, Orderify makes it easy for customers to reorder previous orders. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart.

Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Maximize your store's profit through A/B testing with Intelligems. Split test anything on your site in just a few clicks: Content Testing lets you experiment with themes, landing pages, UX and content to boost conversion and reduce CAC. Our Profit Optimization plan helps you find the "sweet spots" in your pricing, offers, shipping rates & thresholds, to boost profit. Our team of experts has run thousands of split tests, and helped transition many teams from Google Optimize to Intelligems.