Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

BayEngage is a unified email and SMS marketing platform for Shopify merchants. Use an AI email agent to generate and optimize emails, automate customer journeys, and send personalized campaigns based on store data. Recover abandoned carts, segment customers using behavior and purchase activity, grow subscriber lists, and manage lifecycle marketing from one platform.

Shoppers love gifting: Turn that love into revenue. Super allows you to offer your customers multiple gift wraps, gift notes, greeting cards, gift with purchase, and a gift box right before checkout. With customizable design that fits every theme, cart, drawer cart & product page, Super drives more conversions, boosts sales, and upsell your store's AOV with the power of gifting, especially during holiday seasons & birthday events like Halloween, Black Friday Cyber Monday (BFCM) and Christmas.

Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support.

Go beyond the basics with the Klaviyo marketing app. New stores get a guided setup — sign-up form, welcome email, and abandoned-checkout flow — without leaving Shopify Admin. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and marketing automation tools that turn browsers into buyers.