Pre-Order & Back-in-Stock makes it easy to manage pre-sales and notify customers when products are available. Set up pre-orders based on inventory levels or schedule them with start and end dates. Automatically tag orders with labels like “preorder” or “shipping date” and send confirmation emails to customers. For back-in-stock functionality, customers can subscribe to get notified the moment a sold-out product is restocked, helping you recover lost sales and improve customer satisfaction.

EasyGift helps you automatically add to cart any free gifts or product add on based on custom rules. You'll become a monster upsells brand with these kinds of add to cart upsells and BOGO / Buy 1 Get 1 offers. With a super simple UI, creating rules for free gift upsell is as easy as meditation for a monk. You can choose to generate cartbot like rules for cart upsells based on the total cart value or specific products. You can even decide when to activate the offer by scheduling a start time.

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.

Go beyond the basics with Klaviyo’s AI-first B2C CRM. Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and AI customer service tools that turn browsers into buyers.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.