A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed.

Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Make storewide announcements, capture emails & phone numbers, recover carts, and boost revenue with beautiful popups, smart bars, banners, and gamified campaigns that blend seamlessly into any Shopify theme. A clean and intuitive editor makes customizing your designs a breeze. Lightning-fast performance (<50ms load) and real human support in under 2 minutes, 24/7. Trusted by thousands of merchants and Built for Shopify.

Create every offer type from one app: fixed bundles, quantity breaks, volume discounts, Mix & Match, BOGO, Buy X Get Y, and free gifts. Offers appear on product pages, in cart, or as popups, and match your theme automatically — no code. We never use discount codes, so customer coupons still stack at checkout. Auto-translates into 28+ languages and works with page builders, side carts, subscriptions, and POS. Track revenue and conversion per offer, and get fast human support with free custom CSS.

Ready to improve your customer acquisition costs? Social Snowball makes it easy to build, launch, and automate your word-of-mouth marketing programs. Whether you want to turn your customers into revenue-generating affiliates or launch a TikTok influencer program, Social Snowball is the control center that lets you configure programs, track referral sales, send commission rewards, and automate it all.