Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Signifyd’s Complete Chargeback Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against fraud and non-fraud chargebacks on all approved orders. This effectively shifts the liability for chargeback losses away from the merchant, allowing them to trust their customers and grow fearlessly while reducing risk.

Wishlist Plus enables your shoppers to save favorites and return to them later. Comes with powerful APIs to customize wishlists and integrates with leading email services to send price drop and restock alerts. Helps shoppers organize products into multiple wishlists and share them via emails, SMS, and socials. Supports anonymous wishlists. Comes with detailed reports on shopper behavior. Includes a new Customer Accounts extension for easy tracking of all wishlists and browsing activity.

EasyGift adds products to the cart from rules you build in the Shopify admin. Triggers include cart subtotal, cart quantity, specific products, collections and product tags. The action adds the reward silently, or opens a popup so the shopper picks a variant. Rewards are discounted by the app's own Shopify Function or by a Shopify automatic discount. Rules support start and end dates, audience conditions, and alerts when a reward goes out of stock. Analytics attributes orders to each rule.

Collect product reviews, ratings, photos, videos, and Q&A that boost trust and improve SEO. Use customizable widgets that fit perfectly with your Shopify store’s design and showcase authentic customer experiences. Launch a powerful loyalty and rewards program to drive repeat purchases with points, discounts, referrals, and VIP tiers. Automate review requests and customer campaigns to grow revenue and retention.