Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Looking for a simple way to showcase customer or affiliate videos as social proof? Our video app helps you upload product videos, UGC, or import from Instagram, Shopify, and more platforms. Display them in Video Carousel, Video Popup, Pop, Video Player, or Grid formats on your store. Easy to use, just 4 steps to display UGC videos, even beginners can set it up confidently.

Split Test Pro is an end-to-end experimentation platform for Shopify stores. Run A/B tests on any page using CSS, JavaScript, or URL variants. A Bayesian stats engine reports probability-to-be-best and credible intervals from day one, so you stop running tests longer than you have to. AI reviews each experiment before launch to catch tracking, traffic, and rendering issues, and watches live tests for anomalies.

Launch and optimize your loyalty program with AI. Use smart onboarding to set up rewards, points, VIP tiers, referrals, and styling based on your store. Turn AOV, revenue, redemption, and abandoned checkout data into next-step actions with insights you can review and apply faster. Build loyalty with rewards, points, VIP tiers, referrals, POS, and 24/7 support for Shopify merchants who want faster setup and smarter optimization. Built for stores that want better retention without setup guesswork.

This winning combination of technologies allows merchants to easily create, launch, manage and measure their advertising campaigns. Merchants have a direct connection to Criteo that is simplified and automated. Benefits include expanded reach, greater personalization, elevated acquisition rates of high-intent buyers, and increased retention of the best customers.