SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers.

Set up pre-orders, presale or Back in Stock campaigns for out of stock, coming soon and made to order products. Offer pay in full, partial payment, split payment & deposit with payment schedule. Customize preorder and Notify me widgets, restock alert email to match your theme. Control preorder inventory and set order fullfillment rules. Get 24/7 human support. Use it for DTC or B2B preorders, restock waitlists and back order flows across product, collection and quick buy pages in your store.

Boost your AOV with the Essential Upsell app, offering customizable product upsell & cross-sell & "add to cart" widgets. Display frequently bought together (FBT), related products & product addons on product page & cart drawer. Create upsell and cross-sell strategies with "also like" product recommendations, product bundles, buy x get y & one-click upsells. Offer post purchase upsell discounts & automatic promotions to drive conversions with recommended products & cart frequently bought items.

Loop is the AI operations platform built for retention. Loop unites tracking, order editing, returns management, shipping, exchanges, fraud prevention and more into one AI-powered platform. Loop Intelligence learns from orders and shopper behavior to improve decisions over time - reducing return costs, preventing abuse, increasing exchanges, and delivering shopper confidence through predictable experiences.

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.