Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Collect product reviews, ratings, photos, videos, and Q&A that boost trust and improve SEO. Use customizable widgets that fit perfectly with your Shopify store’s design and showcase authentic customer experiences. Launch a powerful loyalty and rewards program to drive repeat purchases with points, discounts, referrals, and VIP tiers. Automate review requests and customer campaigns to grow revenue and retention.

Tolstoy helps brands turn product content, social posts, and UGC into shoppable videos, reels, video galleries, AI ads, and Shop App content. Import from TikTok, Instagram, Pinterest, YouTube, Meta Ads, Dropbox, Google Drive, iCloud, websites, UGC Search, HeyGen, Higgsfield, and more. Tag products, bulk publish to PDPs, collections, Shop, TikTok Shop, email, SMS, and Meta Ads, then track performance with analytics.

Provide a personalized and secure login experience with multiple options: allow customers to sign in using their preferred social media accounts, Google One Tap Login, or secure email links. Collect essential information, such as phone number, to enhance personalize interactions. Customize the login interface to match your brand's aesthetic and provide a seamless user experience.

The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and agent seats. Never lose another lead or sale again — iOS, Android, Windows and Mac OSX apps keep you connected wherever you go. tawk.to’s live chat app, CRM, knowledge base and ticketing system integrate seamlessly with your Shopify store, so you can assist visitors in the moment of decision and provide real-time customer support.