Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Blockify Fraud Filter & Blocker is a robust solution for store protection, fraud control, and fraud prevention. It allows you to block IPs, countries, bots, and spy extensions, while also preventing fraudulent orders using proxy, Tor, VPN detection, and AI fraud filters. With a country blocker and visitor analytics, you can monitor traffic, control risks, and gain actionable insights. Blockify also auto-cancels high-risk orders and includes content protection features to safeguard your store.

Collect product reviews, ratings, photos, videos, and Q&A that boost trust and improve SEO. Use customizable widgets that fit perfectly with your Shopify store’s design and showcase authentic customer experiences. Launch a powerful loyalty and rewards program to drive repeat purchases with points, discounts, referrals, and VIP tiers. Automate review requests and customer campaigns to grow revenue and retention.

Blockify brings powerful checkout customization and checkout rules to your Shopify store. Use Blockify Checkout Rules customizer, validate carts and addresses, set oder limits, and streamline payment and shipping. Reduce friction on checkout customization & stop spam and fake orders with checkout form, and boost AOV with checkout rules/blocks and post‑purchase blocks. Customize checkout rules for B2C and B2B stores by checkout extensibility functions by refined rules (payment and shipping).

Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages.