Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with many 3rd party applications like Mailchimp, Klavio, Ominisend, Sendinblue, Google Calendar... Easy to display custom form on any pages such as: product page, collection page, cart page, home page, etc. Let your customers upload file or image when they submit your form. Create "form upload" is very easy with Powerful Form Builder app. Custom your registration form with custom fields.

Provide a more accessible shopping experience with customizable accessibility tools and profiles. Adjust widget settings, colors, and languages to match your store’s design. Profiles such as Low Vision, Dyslexia, and Seizure, along with features like contrast, text-to-speech, and cursor enhancements, help improve usability. Easy to set up and adapt to your store’s needs.