Set up pre-orders, presale or Back in Stock campaigns for out of stock, coming soon and made to order products. Offer pay in full, partial payment, split payment & deposit with payment schedule. Customize preorder and Notify me widgets, restock alert email to match your theme. Control preorder inventory and set order fullfillment rules. Get 24/7 human support. Use it for DTC or B2B preorders, restock waitlists and back order flows across product, collection and quick buy pages in your store.

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Shopify Forms lets you easily add a form to your store, so you can convert visitors into leads and, eventually, sales. Create inline and pop-up forms to collect wholesale leads, subscriber signups, and essential business information. Add colors and images that match your store’s branding, incentivize with discounts, and translate your forms into different languages. Use submission data to build customer profiles and personalize engagement. Plus, analyze performance metrics to learn and improve.