Wilmo: AI Customer Support Shopify App: Pricing, Features & First-Adopter Watch
Key signals for Wilmo
Wilmo: AI Customer Support launched on November 6, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime. Checked .
Sonar hasn’t detected Wilmo: AI Customer Support on a store yet. Watching since its Nov 6, 2026 launch.
Wilmo on the Shopify App Store
Shoplist reads Wilmo’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.
Where Shopify ranks Wilmo
Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.
Wilmo in Helpdesk, by day
#287 in Helpdesk on Nov 7, 2026.
Its best position on the Shopify App Store Helpdesk listing each day since Nov 7, 2026. Shaded days: the listing was not read in full, or Wilmo was not on the pages read.
What Wilmo charges
Free trial available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.
Basic
$1,200/month
Growth
$2,400/month
Pro
$3,500/month
Advanced
$5,900/month
How Wilmo sells itself on the App Store
The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.
“Answer order questions faster: AI reads each order and drafts the reply and fix for your team.”
What it does
Wilmo is a shared inbox for your support email. When a customer writes about an order, its AI finds the order in your store and drafts a reply in the customer's language. It can also prepare the fix: cancel or refund the order, change the shipping address,… Wilmo is a shared inbox for your support email. When a customer writes about an order, its AI finds the order in your store and drafts a reply in the customer's language. It can also prepare the fix: cancel or refund the order, change the shipping address, edit items, or create a discount code or gift card. Every change waits for a teammate to approve it until you turn on Autopilot for that kind of question and channel. Wilmo only uses the store permissions you grant.
Features it lists
Screenshots
Wilmo listing facts
- Developer
- wilmo
- Launched
- November 6, 2026
- Shopify rank
- #287 in Helpdesk
- Languages
- English
Shopify stores using Wilmo
Shoplist is watching Shopify storefronts for the first public install of Wilmo.
How Wilmo’s install base is moving
Shoplist re-crawls the same storefronts, so every store that adds Wilmo, comes back to it or removes it shows up here. Stores found running it for the first time don’t count as installs.
Net stores, last 28 days
Not enough data: no observed days in the last 28
Reach
0%
of the stores Shoplist tracks
Big-brand share
Not enough data: fewer than 150 of its stores have a known size
Stores adding and removing Wilmo, by week
Not enough data: fewer than two complete weeks of observed stores.
Compare Wilmo
The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.
Alternatives to Wilmo
Apps merchants weigh against Wilmo: AI Customer Support, with their own detected stores and ratings.
Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.
Seen on the storefront, not guessed
If Shoplist shows Wilmo on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.
Code-level
Found in the storefront’s own code
Shoplist matches the scripts, app blocks and pixels Wilmo loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.
Re-checked, so the count stays current
Shoplist keeps crawling the same storefronts. A store that uninstalls Wilmo leaves the count on the next crawl, so you read today’s install base, not a high-water mark.
Daily
The App Store, read every day
Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.
Two public sources, labelled on every section. Store data last checked .
Read the full methodologyQuestions about Wilmo
Straight answers from the same data as the rest of this page. The full store list answers the rest.
Has Shoplist detected stores using Wilmo: AI Customer Support yet?
Shoplist has not yet found reliable public storefront evidence for Wilmo: AI Customer Support. The page tracks first merchant evidence as it appears.
What does first-adopter watch mean?
It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, and pricing.
Can I get alerts when stores start using Wilmo: AI Customer Support?
Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Wilmo: AI Customer Support.
Go beyond Wilmo
Its closest rival, its developer and the charts it competes on, from the same data.
- Wilmo vs WilldeskDetected stores, store movement, ratings and pricing side by side.
- wilmoEvery app wilmo publishes, with their detected reach.
- Top apps by categoryThe ten apps gaining the most detected installs in each category.
- All Shopify appsBrowse every app Shoplist tracks, by category, rating, and reach.
Keep watching Wilmo.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.