Vela – Live Chat & AI Support Shopify App: Pricing, Features & First-Adopter Watch
Launched June 12, 2026. Shoplist is monitoring first merchant evidence, pricing, and feature details for this Shopify app.
Shoplist public signals
What is visible for Vela – Live Chat & AI Support right now
Monitoring status
First-adopter watch
Monitoring first merchant evidence
Quick answer
Vela – Live Chat & AI Support launched on June 12, 2026. Shoplist is monitoring first public merchant evidence and pricing changes.
Pricing
Pricing and plan posture
Free
Free- 1 agent seat
- AI bot: 100 replies/month
- Chat widget
- Community support
Growth
$39- 3 agent seats
- AI bot: 2,000 replies/month
- Email notifications
- Everything in Free
Scale
$99- 10 agent seats
- AI bot: 10,000 replies/month
- Custom branding without Vela logo
- Everything in Groth & Free
App-store listing
About Vela – Live Chat & AI Support
AI live chat for your store. It answers customer questions and recommends products.
Vela adds a live chat widget and an AI assistant to your store. The assistant answers customer questions from your help articles and product catalog, and recommends products in the chat. For refund requests it can offer a solution and propose a partial refund for you to approve. Chats your team handles become draft help articles, so the assistant keeps improving. Your team manages conversations in a shared inbox, with email notifications and handoff to a human when needed.
Listing highlights
- Live chat widget enabled from your theme, no code required
- AI answers customer questions from your help articles and product catalog
- Product recommendations shown as cards directly in the chat
Features
Customization
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Automated responses
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Real-time messaging
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Methodology
How to read these signals
Counts are based on the latest public Shoplist crawl signals available for this app.
Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
FAQ
Questions about Vela – Live Chat & AI Support
Has Shoplist detected stores using Vela – Live Chat & AI Support yet?
Shoplist has not yet found reliable public storefront evidence for Vela – Live Chat & AI Support. The page tracks first merchant evidence as it appears.
What does first-adopter watch mean?
It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, and pricing.
Can I get alerts when stores start using Vela – Live Chat & AI Support?
Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Vela – Live Chat & AI Support.
Keep watching Vela – Live Chat & AI Support
Turn this public profile into a monitored app workflow for first detections, reviews, pricing, related apps, and listing-change history.