About this app
Launched: Jul 24, 2024, 12:00:00 AM
UnanimityAI automates customer support, centralizing inquiries and enhancing response efficiency.
UnanimityAI automates customer support by centralizing inquiries from WhatsApp, Instagram, Gmail, and more. It streamlines ticket management, routes complex issues to team members, and uses AI to provide instant responses. Ideal for growing businesses and busy support teams, UnanimityAI reduces response times, improves customer satisfaction, and allows your team to focus on more strategic tasks. Simplify your support process and enhance your service efficiency with UnanimityAI.
- Centralize customer inquiries from multiple channels into one unified interface
- AI provides context-aware, autonomous responses using your uploaded resources.
- Let the AI directs complex tickets to team members using smart routing function
- AI Assistant helps employees draft responses to routed tickets efficiently.
- AI retrieves and updates order details, enhancing order management automation.
Features
Channels
Phone
Chatbot
Email
Social media
Workflow automation
Ticketing
Escalation
AI summaries
Spam detection
Reports
Auto-assign
Analytics
Pricing Plans
Free
0
- 50 tickets/month. Core AI features for returns/refunds across major channels. Great for small stores.
Basic
99
- 500 tickets/month. All channels, automated label generation, knowledge retrieval, plus basic analytics.
Standard
199
- 2,000 tickets/month. Advanced PDF filling, more AI actions, extended analytics, and priority support.
