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TrackBack ‑ Returns & Exchange Shopify App: Pricing, Features & First-Adopter Watch

By Nexa LabsReturns and warranty - Other & Returns and exchangesLaunched May 27, 2026Free plan
Alert me on first detectionsFollow

Key signals for TrackBack

TrackBack ‑ Returns & Exchange launched on May 27, 2026. Shoplist is watching for its first storefront installs and tracking pricing and listing changes in the meantime. Checked .

Sonar hasn’t detected TrackBack ‑ Returns & Exchange on a store yet. Watching since its May 27, 2026 launch.

Free plan
PricingPaid from $19/month

Data checked How Shoplist knows

TrackBack on the Shopify App Store

Shoplist reads TrackBack’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks TrackBack

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #27 in Returns and warranty - Other, #155 in Returns and exchanges, #222 in Return and warrantySep 4, 2026: #27 in Returns and warranty - Other, #156 in Returns and exchanges, #227 in Return and warrantySep 5, 2026: #27 in Returns and warranty - Other, #157 in Returns and exchanges, #224 in Return and warrantySep 6, 2026: #27 in Returns and warranty - Other, #157 in Returns and exchanges, #218 in Return and warrantySep 7, 2026: #28 in Returns and warranty - Other, #158 in Returns and exchanges, #221 in Return and warrantySep 8, 2026: #28 in Returns and warranty - Other, #157 in Returns and exchangesSep 9, 2026: #28 in Returns and warranty - Other, #156 in Returns and exchanges, #224 in Return and warrantySep 10, 2026: #28 in Returns and warranty - Other, #155 in Returns and exchanges, #222 in Return and warrantySep 11, 2026: #28 in Returns and warranty - Other, #156 in Returns and exchanges, #227 in Return and warrantySep 12, 2026: #28 in Returns and warranty - Other, #157 in Returns and exchanges, #227 in Return and warrantySep 13, 2026: #28 in Returns and warranty - Other, #158 in Returns and exchanges, #220 in Return and warrantySep 14, 2026: #28 in Returns and warranty - Other, #158 in Returns and exchanges, #224 in Return and warrantySep 15, 2026: #28 in Returns and warranty - Other, #159 in Returns and exchanges, #220 in Return and warrantySep 17, 2026: #28 in Returns and warranty - Other, #162 in Returns and exchanges, #231 in Return and warrantySep 19, 2026: #28 in Returns and warranty - Other, #164 in Returns and exchanges, #225 in Return and warrantySep 20, 2026: #28 in Returns and warranty - Other, #163 in Returns and exchanges, #225 in Return and warrantySep 21, 2026: #28 in Returns and warranty - Other, #161 in Returns and exchanges, #226 in Return and warrantySep 22, 2026: #30 in Returns and warranty - Other, #161 in Returns and exchanges, #236 in Return and warrantySep 23, 2026: #30 in Returns and warranty - Other, #161 in Returns and exchanges, #228 in Return and warrantySep 24, 2026: #31 in Returns and warranty - Other, #160 in Returns and exchanges, #233 in Return and warrantySep 25, 2026: #34 in Returns and warranty - Other, #162 in Returns and exchanges, #228 in Return and warrantySep 26, 2026: #35 in Returns and warranty - Other, #164 in Returns and exchanges, #228 in Return and warrantySep 27, 2026: #35 in Returns and warranty - Other, #164 in Returns and exchanges, #229 in Return and warrantySep 28, 2026: #35 in Returns and warranty - Other, #164 in Returns and exchanges, #233 in Return and warrantySep 29, 2026: #36 in Returns and warranty - Other, #164 in Returns and exchanges, #267 in Return and warrantySep 30, 2026: #35 in Returns and warranty - Other, #163 in Returns and exchanges, #247 in Return and warrantyOct 1, 2026: #36 in Returns and warranty - Other, #165 in Returns and exchanges, #257 in Return and warrantyOct 2, 2026: #37 in Returns and warranty - Other, #166 in Returns and exchanges, #249 in Return and warrantyOct 3, 2026: #37 in Returns and warranty - Other, #166 in Returns and exchanges, #272 in Return and warrantyOct 4, 2026: #37 in Returns and warranty - Other, #167 in Returns and exchanges, #264 in Return and warrantyOct 5, 2026: #37 in Returns and warranty - Other, #166 in Returns and exchanges, #266 in Return and warrantyOct 6, 2026: #37 in Returns and warranty - Other, #167 in Returns and exchanges, #266 in Return and warrantyOct 7, 2026: #37 in Returns and warranty - Other, #166 in Returns and exchanges, #271 in Return and warrantyOct 8, 2026: #37 in Returns and warranty - Other, #168 in Returns and exchanges, #258 in Return and warrantyOct 9, 2026: #37 in Returns and warranty - Other, #171 in Returns and exchanges, #256 in Return and warrantyOct 10, 2026: #37 in Returns and warranty - Other, #168 in Returns and exchanges, #273 in Return and warrantyOct 11, 2026: #37 in Returns and warranty - Other, #168 in Returns and exchanges, #265 in Return and warrantyOct 12, 2026: #37 in Returns and warranty - Other, #168 in Returns and exchanges, #274 in Return and warrantyOct 13, 2026: #37 in Returns and warranty - Other, #169 in Returns and exchanges, #273 in Return and warrantyOct 14, 2026: #37 in Returns and warranty - Other, #169 in Returns and exchanges, #255 in Return and warrantyOct 15, 2026: #37 in Returns and warranty - Other, #171 in Returns and exchanges, #270 in Return and warrantyOct 16, 2026: #37 in Returns and warranty - Other, #172 in Returns and exchanges, #278 in Return and warrantyOct 17, 2026: #37 in Returns and warranty - Other, #172 in Returns and exchanges, #299 in Return and warrantyOct 18, 2026: #37 in Returns and warranty - Other, #173 in Returns and exchanges, #295 in Return and warrantyOct 19, 2026: #41 in Returns and warranty - Other, #199 in Returns and exchanges, #311 in Return and warrantyOct 20, 2026: #41 in Returns and warranty - Other, #199 in Returns and exchanges, #311 in Return and warrantyOct 21, 2026: #41 in Returns and warranty - Other, #201 in Returns and exchanges, #284 in Return and warrantyOct 22, 2026: #41 in Returns and warranty - Other, #201 in Returns and exchangesOct 23, 2026: #41 in Returns and warranty - Other, #204 in Returns and exchanges, #310 in Return and warrantyOct 24, 2026: #41 in Returns and warranty - Other, #206 in Returns and exchanges, #290 in Return and warrantyOct 25, 2026: #40 in Returns and warranty - Other, #207 in Returns and exchanges, #307 in Return and warrantyOct 31, 2026: #40 in Returns and warranty - Other, #208 in Returns and exchanges, #316 in Return and warrantyNov 1, 2026: #40 in Returns and warranty - Other, #209 in Returns and exchanges, #316 in Return and warrantyNov 2, 2026: #40 in Returns and warranty - Other, #209 in Returns and exchanges, #313 in Return and warrantyNov 4, 2026: #40 in Returns and warranty - Other, #208 in Returns and exchanges, #314 in Return and warrantyNov 5, 2026: #41 in Returns and warranty - Other, #207 in Returns and exchanges, #320 in Return and warrantyNov 6, 2026: #41 in Returns and warranty - Other, #211 in Returns and exchanges, #316 in Return and warrantyNov 7, 2026: #40 in Returns and warranty - Other, #217 in Returns and exchanges, #322 in Return and warrantyNov 8, 2026: #40 in Returns and warranty - Other, #218 in Returns and exchanges, #315 in Return and warranty
Returns and warranty - Other#40 of 5513 places down since Sep 3, 2026Returns and exchanges#218 of 28363 places down since Sep 3, 2026Return and warranty#315 of 32993 places down since Sep 3, 2026
TrackBack: daily Shopify App Store category position
DayReturns and warranty - OtherReturns and exchangesReturn and warranty
Sep 3, 2026#27#155#222
Sep 4, 2026#27#156#227
Sep 5, 2026#27#157#224
Sep 6, 2026#27#157#218
Sep 7, 2026#28#158#221
Sep 8, 2026#28#157—
Sep 9, 2026#28#156#224
Sep 10, 2026#28#155#222
Sep 11, 2026#28#156#227
Sep 12, 2026#28#157#227
Sep 13, 2026#28#158#220
Sep 14, 2026#28#158#224
Sep 15, 2026#28#159#220
Sep 17, 2026#28#162#231
Sep 19, 2026#28#164#225
Sep 20, 2026#28#163#225
Sep 21, 2026#28#161#226
Sep 22, 2026#30#161#236
Sep 23, 2026#30#161#228
Sep 24, 2026#31#160#233
Sep 25, 2026#34#162#228
Sep 26, 2026#35#164#228
Sep 27, 2026#35#164#229
Sep 28, 2026#35#164#233
Sep 29, 2026#36#164#267
Sep 30, 2026#35#163#247
Oct 1, 2026#36#165#257
Oct 2, 2026#37#166#249
Oct 3, 2026#37#166#272
Oct 4, 2026#37#167#264
Oct 5, 2026#37#166#266
Oct 6, 2026#37#167#266
Oct 7, 2026#37#166#271
Oct 8, 2026#37#168#258
Oct 9, 2026#37#171#256
Oct 10, 2026#37#168#273
Oct 11, 2026#37#168#265
Oct 12, 2026#37#168#274
Oct 13, 2026#37#169#273
Oct 14, 2026#37#169#255
Oct 15, 2026#37#171#270
Oct 16, 2026#37#172#278
Oct 17, 2026#37#172#299
Oct 18, 2026#37#173#295
Oct 19, 2026#41#199#311
Oct 20, 2026#41#199#311
Oct 21, 2026#41#201#284
Oct 22, 2026#41#201—
Oct 23, 2026#41#204#310
Oct 24, 2026#41#206#290
Oct 25, 2026#40#207#307
Oct 31, 2026#40#208#316
Nov 1, 2026#40#209#316
Nov 2, 2026#40#209#313
Nov 4, 2026#40#208#314
Nov 5, 2026#41#207#320
Nov 6, 2026#41#211#316
Nov 7, 2026#40#217#322
Nov 8, 2026#40#218#315

What TrackBack charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Free

    Free

    • Basic analytics
    • Customer return portal
    • Email notifications
    • Up to 10 returns/month

  2. Starter

    $19/month

    • 100 returns/month
    • Advanced analytics
    • Custom branding & logo
    • Email templates
    • Everything in Free

  3. Pro

    $49/month

    • Connect returns to external tools
    • Custom return reasons
    • Everything in Starter
    • Live chat with customers
    • Unlimited returns

Every edit TrackBack ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Oct 26, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin

  2. Oct 19, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin

  3. Sep 15, 2026

    • Positioning

      App name changed +1 more

      App name changed

      TrackBack ‑ Smart ReturnsTrackBack ‑ Returns & Exchange

      Listing title changed

      Give customers a branded returns portal on your store. Review requests and handle refunds, exchangesSelf-serve returns portal with refunds, exchanges, and store credit.

  4. Sep 13, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin

  5. Sep 5, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin

Follow TrackBack

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How TrackBack sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Self-serve returns portal with refunds, exchanges, and store credit.”

What it does

TrackBack gives merchants a self-service returns portal connected to their online store. Customers can find their order, select items, choose a return reason, and request a refund, exchange, or store credit. Merchants review each request from one dashboard,… Read the full description

Screenshots

  • TrackBack app interface showing returns dashboard and portal
  • Branded customer portal for submitting returns without account
  • Settings page with logo, colors, return address, and policies
  • Returns dashboard with real-time pending and refunded stats
  • Automated return status emails customizable with store branding

TrackBack listing facts

Developer
Nexa Labs
Launched
May 27, 2026
Shopify rank
#40 in Returns and warranty - Other#218 in Returns and exchanges#315 in Return and warranty
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using TrackBack

Shoplist is watching Shopify storefronts for the first public install of TrackBack.

How TrackBack’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds TrackBack, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where TrackBack’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing TrackBack, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimated
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated

Compare TrackBack

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to TrackBack

Apps merchants weigh against TrackBack ‑ Returns & Exchange, with their own detected stores and ratings.

Track these competitors

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows TrackBack on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels TrackBack loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls TrackBack leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about TrackBack

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Alert me on first detections

Has Shoplist detected stores using TrackBack ‑ Returns & Exchange yet?

Shoplist has not yet found reliable public storefront evidence for TrackBack ‑ Returns & Exchange. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.

Can I get alerts when stores start using TrackBack ‑ Returns & Exchange?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for TrackBack ‑ Returns & Exchange.

Keep watching TrackBack.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Alert me on first detectionsSee pricingFree plan available.