Ticketify – Support Tickets Shopify App: Pricing, Features & First-Adopter Watch

Name: Ticketify – Support Tickets
Author: JB Development

By JB DevelopmentHelpdeskLaunched September 28, 2026Free plan

Ticketify – Support Tickets launched on September 28, 2026. Shoplist is watching for its first storefront installs and tracking pricing and listing changes in the meantime. Checked on November 14, 2026.

Sonar hasn’t detected Ticketify – Support Tickets on a store yet. Watching since its Sep 28, 2026 launch.

Free plan

PricingPaid from $4.99/month

Data checked November 14, 2026How Shoplist knows

Ticketify on the Shopify App Store

Shoplist reads Ticketify’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Ticketify

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Helpdesk#200 of 29520

Ticketify: daily Shopify App Store category position
Day	Helpdesk
Sep 29, 2026	#220
Sep 30, 2026	#216
Oct 1, 2026	#224
Oct 2, 2026	#124
Oct 3, 2026	#123
Oct 4, 2026	#124
Oct 5, 2026	#123
Oct 6, 2026	#123
Oct 7, 2026	#124
Oct 8, 2026	#129
Oct 9, 2026	#129
Oct 10, 2026	#154
Oct 11, 2026	#156
Oct 12, 2026	#160
Oct 13, 2026	#158
Oct 14, 2026	#161
Oct 15, 2026	#161
Oct 16, 2026	#163
Oct 17, 2026	#164
Oct 18, 2026	#162
Oct 19, 2026	#162
Oct 20, 2026	#163
Oct 21, 2026	#165
Oct 22, 2026	#161
Oct 23, 2026	#164
Oct 24, 2026	#164
Oct 25, 2026	#162
Oct 31, 2026	#165
Nov 1, 2026	#165
Nov 2, 2026	#167
Nov 4, 2026	#191
Nov 5, 2026	#195
Nov 6, 2026	#193
Nov 7, 2026	#193
Nov 8, 2026	#195
Nov 9, 2026	#199
Nov 10, 2026	#198
Nov 11, 2026	#198
Nov 12, 2026	#199
Nov 13, 2026	#199
Nov 14, 2026	#200

What Ticketify charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

Free
Free
- 1 support area
- 5 support tickets per month
- Customer support portal
- No email notifications
- Storefront ticket form
Entry
$4.99/month
7-day free trial
- 1 support area
- 25 tickets per month
- Basic ticket inbox
- Customer email notifications
- Storefront ticket form
Starter
$9.99/month
7-day free trial
- 250 tickets per month
- 3 support areas
- Editable customer auto-reply
- Everything in Entry
- Remove Ticketify branding
Pro
$19.99/month
7-day free trial
- 1,000 tickets per month
- Advanced ticket filters
- Email templates
- Everything in Starter
- Internal notes

Every edit Ticketify ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

Oct 16, 2026
- Positioning
  Listing title changed +1 more
  Listing title changed
  Manage customer support tickets, assign requests, and keep conversations organized in one place.Handle customer tickets as a team, with order details next to every conversation.
  Description rewritten
  Description rewritten
Oct 14, 2026
- Pricing
  Free plan +2 more
  Free plan
  NoYes
  Media gallery updated
  7 added, 4 removed — “Ticketify inbox with ticket status counts and support tickets”
  Pricing plan added
  Free — Free
Oct 12, 2026
- Positioning
  App name changed +3 more
  App name changed
  TicketifyTicketify – Support Tickets
  Listing title changed
  Manage customer support tickets in one place. Keep conversations organized and easy to follow.Manage customer support tickets, assign requests, and keep conversations organized in one place.
  Description rewritten
  Description rewritten
  +1 more change
Oct 1, 2026
- Integrations
  Integrations updated
  Integrations updated
  Shopify Admin

How Ticketify sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Handle customer tickets as a team, with order details next to every conversation.”

What it does

Customers send a request through a form on your storefront. It arrives in Ticketify as a ticket, linked to their customer profile and orders, so you can see what they bought without switching tabs. Sort tickets by support area, tag, priority and status, assign… Read the full description

Features it lists

Channels: Contact form · Email · FAQs · Help center
Workflow automation: Auto-reply · Customer notifications · Response templates · Tagging · Ticketing

Screenshots

Ticketify listing facts

Developer: JB Development
Launched: September 28, 2026
Shopify rank: #200 in Helpdesk
Languages: English

View on the Shopify App Store

Compete with this app? See every store adding and dropping it, and what else those stores run.

Shopify stores using Ticketify

Shoplist is watching Shopify storefronts for the first public install of Ticketify.

How Ticketify’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Ticketify, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0 now · 0 28 days earlier

Reach

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Ticketify’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed: 0

Stores adding and removing Ticketify, by week

Stores that added it or came backStores that removed itEstimated weeks

Week of	Added or back	Removed	Net	Notes
Sep 28, 2026	0	0	0	Estimated
Oct 5, 2026	0	0	0	Estimated
Oct 12, 2026	0	0	0	Estimated
Oct 19, 2026	0	0	0	Estimated
Oct 26, 2026	0	0	0	Estimated
Nov 2, 2026	0	0	0	2 held-out days

Ticketify reach, by day

Show the daily numbers

Oct 30, 2026: 0% of tracked stores
Oct 31, 2026: 0% of tracked stores
Nov 1, 2026: 0% of tracked stores
Nov 2, 2026: 0% of tracked stores
Nov 3, 2026: 0% of tracked stores
Nov 4, 2026: 0% of tracked stores
Nov 5, 2026: 0% of tracked stores
Nov 6, 2026: 0% of tracked stores
Nov 7, 2026: 0% of tracked stores
Nov 8, 2026: 0% of tracked stores
Nov 9, 2026: 0% of tracked stores
Nov 10, 2026: 0% of tracked stores
Nov 11, 2026: 0% of tracked stores
Nov 12, 2026: 0% of tracked stores
Nov 13, 2026: 0% of tracked stores
Nov 14, 2026: 0% of tracked stores

Stores running Ticketify over the stores Shoplist crawled in the 30 days before. Counted daily from Oct 30, 2026.

Compare Ticketify

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Ticketify

Apps merchants weigh against Ticketify – Support Tickets, with their own detected stores and ratings.

Track these competitors

Ticketify vs Webkul
0 stores0 stores
★ 5.0 · 20 reviews · Free trial
Ticketify vs Help Scout
0 stores196 stores
★ 3.7 · 24 reviews
Ticketify vs MX
0 stores0 stores
★ 4.5 · 13 reviews
Ticketify vs Replyco
0 stores0 stores
★ 4.3 · 13 reviews · Free trial
Ticketify vs Ticket Flow
0 stores0 stores
★ 5.0 · 9 reviews · Free plan
Ticketify vs Tipi Help
0 stores0 stores
Free trial

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Ticketify on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

Code-level
detection on every store
Found in the storefront’s own code
Shoplist matches the scripts, app blocks and pixels Ticketify loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.
on November 14, 2026
last checked
Re-checked, so the count stays current
Shoplist keeps crawling the same storefronts. A store that uninstalls Ticketify leaves the count on the next crawl, so you read today’s install base, not a high-water mark.
Daily
App Store listing reads
The App Store, read every day
Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked November 14, 2026.

Read the full methodology

Questions about Ticketify

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Alert me on first detections

Has Shoplist detected stores using Ticketify – Support Tickets yet?

Shoplist has not yet found reliable public storefront evidence for Ticketify – Support Tickets. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.

Can I get alerts when stores start using Ticketify – Support Tickets?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Ticketify – Support Tickets.

Go beyond Ticketify

Its closest rival, its developer and the charts it competes on, from the same data.

Keep watching Ticketify.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Alert me on first detections See pricingFree plan available.

Key signals for Ticketify

Ticketify on the Shopify App Store

Free

Entry

Starter

Pro

Listing title changed +1 more

Free plan +2 more

App name changed +3 more

Integrations updated

Follow Ticketify

What it does

Features it lists

Screenshots

Shopify stores using Ticketify

How Ticketify’s install base is moving

Where Ticketify’s store count change came from

Stores adding and removing Ticketify, by week

Ticketify reach, by day

Compare Ticketify

Alternatives to Ticketify

Ticketify vs Webkul

Ticketify vs Help Scout

Ticketify vs MX

Ticketify vs Replyco

Ticketify vs Ticket Flow

Ticketify vs Tipi Help