Support Hero ‑ AI Assistant Shopify App: Pricing, Features & First-Adopter Watch
Key signals for Support Hero
Support Hero ‑ AI Assistant launched on May 28, 2026. Shoplist is watching for its first storefront installs and tracking pricing and listing changes in the meantime. Checked .
Sonar hasn’t detected Support Hero ‑ AI Assistant on a store yet. Watching since its May 28, 2026 launch.
Support Hero on the Shopify App Store
Shoplist reads Support Hero’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.
Where Shopify ranks Support Hero
Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.
| Day | Helpdesk |
|---|---|
| Sep 3, 2026 | #76 |
| Sep 4, 2026 | #76 |
| Sep 5, 2026 | #76 |
| Sep 6, 2026 | #76 |
| Sep 7, 2026 | #76 |
| Sep 8, 2026 | #75 |
| Sep 9, 2026 | #76 |
| Sep 10, 2026 | #85 |
| Sep 11, 2026 | #86 |
| Sep 12, 2026 | #89 |
| Sep 13, 2026 | #89 |
| Sep 14, 2026 | #90 |
| Sep 15, 2026 | #90 |
| Sep 17, 2026 | #89 |
| Sep 19, 2026 | #111 |
| Sep 20, 2026 | #112 |
| Sep 21, 2026 | #112 |
| Sep 22, 2026 | #115 |
| Sep 23, 2026 | #113 |
| Sep 24, 2026 | #112 |
| Sep 25, 2026 | #111 |
| Sep 26, 2026 | #111 |
| Sep 27, 2026 | #111 |
| Sep 28, 2026 | #111 |
| Sep 29, 2026 | #111 |
| Sep 30, 2026 | #117 |
| Oct 1, 2026 | #119 |
| Oct 2, 2026 | #119 |
| Oct 3, 2026 | #118 |
| Oct 4, 2026 | #92 |
| Oct 5, 2026 | #92 |
| Oct 6, 2026 | #92 |
| Oct 7, 2026 | #93 |
| Oct 8, 2026 | #95 |
| Oct 9, 2026 | #94 |
| Oct 10, 2026 | #83 |
| Oct 11, 2026 | #83 |
| Oct 12, 2026 | #84 |
| Oct 13, 2026 | #84 |
| Oct 14, 2026 | #84 |
| Oct 15, 2026 | #86 |
| Oct 16, 2026 | #87 |
| Oct 17, 2026 | #90 |
| Oct 18, 2026 | #118 |
| Oct 19, 2026 | #118 |
| Oct 20, 2026 | #120 |
| Oct 21, 2026 | #123 |
| Oct 22, 2026 | #121 |
| Oct 23, 2026 | #124 |
| Oct 24, 2026 | #126 |
| Oct 25, 2026 | #125 |
| Oct 31, 2026 | #129 |
| Nov 1, 2026 | #130 |
| Nov 2, 2026 | #132 |
| Nov 4, 2026 | #138 |
| Nov 5, 2026 | #138 |
| Nov 6, 2026 | #137 |
| Nov 7, 2026 | #138 |
| Nov 8, 2026 | #139 |
What Support Hero charges
Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.
Free
Free
Starter
$29/month
Professional
$79/month
Every edit Support Hero ships to its listing
Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.
Languages updated +1 more
How Support Hero sells itself on the App Store
The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.
“Automate support with AI trained on your SOPs. Sync and manage emails in a unified inbox.”
What it does
Support Hero centralizes customer communication from multiple email channels into one ticketing dashboard. It uses AI trained on your business guidelines to generate responses following your specific rules. You can automate repetitive inquiries with the… Support Hero centralizes customer communication from multiple email channels into one ticketing dashboard. It uses AI trained on your business guidelines to generate responses following your specific rules. You can automate repetitive inquiries with the Autopilot mode or review AI-generated drafts. By integrating with your shop data, the AI provides context about orders and products. This system reduces manual support work while maintaining consistent service quality across conversations.
Features it lists
Screenshots
Support Hero listing facts
- Developer
- SupportHero
- Launched
- May 28, 2026
- Shopify rank
- #139 in Helpdesk
- Languages
- English, German
Shopify stores using Support Hero
Shoplist is watching Shopify storefronts for the first public install of Support Hero.
How Support Hero’s install base is moving
Shoplist re-crawls the same storefronts, so every store that adds Support Hero, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.
Stores, last 28 days
0
0 now · 0 28 days earlier
Reach
0%
of the stores Shoplist tracks
Big-brand share
Not enough data: fewer than 150 of its stores have a known size
Where Support Hero’s store count change came from
- Real installs and removalsEstimated0 added · 0 came back · 0 removed
- 0
Stores adding and removing Support Hero, by week
| Week of | Added or back | Removed | Net | Notes |
|---|---|---|---|---|
| Aug 31, 2026 | 0 | 0 | 0 | Estimated |
| Sep 7, 2026 | 0 | 0 | 0 | Estimated |
| Sep 14, 2026 | 0 | 0 | 0 | Estimated |
| Sep 21, 2026 | 0 | 0 | 0 | Estimated |
| Sep 28, 2026 | 0 | 0 | 0 | Estimated |
| Oct 5, 2026 | 0 | 0 | 0 | Estimated |
| Oct 12, 2026 | 0 | 0 | 0 | Estimated |
| Oct 19, 2026 | 0 | 0 | 0 | Estimated |
| Oct 26, 2026 | 0 | 0 | 0 | Estimated |
Compare Support Hero
The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.
Alternatives to Support Hero
Apps merchants weigh against Support Hero ‑ AI Assistant, with their own detected stores and ratings.
Support Hero vs Help Scout
Support Hero vs MX
Support Hero vs SDesk
Support Hero vs Voria
Support Hero vs Auxx.ai
Support Hero vs Simple Chat
Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.
Seen on the storefront, not guessed
If Shoplist shows Support Hero on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.
Code-level
Found in the storefront’s own code
Shoplist matches the scripts, app blocks and pixels Support Hero loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.
Re-checked, so the count stays current
Shoplist keeps crawling the same storefronts. A store that uninstalls Support Hero leaves the count on the next crawl, so you read today’s install base, not a high-water mark.
Daily
The App Store, read every day
Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.
Two public sources, labelled on every section. Store data last checked .
Read the full methodologyQuestions about Support Hero
Straight answers from the same data as the rest of this page. The full store list answers the rest.
Has Shoplist detected stores using Support Hero ‑ AI Assistant yet?
Shoplist has not yet found reliable public storefront evidence for Support Hero ‑ AI Assistant. The page tracks first merchant evidence as it appears.
What does first-adopter watch mean?
It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.
Can I get alerts when stores start using Support Hero ‑ AI Assistant?
Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Support Hero ‑ AI Assistant.
Go beyond Support Hero
Its closest rival, its developer and the charts it competes on, from the same data.
- Support Hero vs Help ScoutDetected stores, store movement, ratings and pricing side by side.
- SupportHeroEvery app SupportHero publishes, with their detected reach.
- Top apps by categoryThe ten apps gaining the most detected installs in each category.
- All Shopify appsBrowse every app Shoplist tracks, by category, rating, and reach.
Keep watching Support Hero.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
