Simple Chat: AI helpdesk logo

Simple Chat: AI helpdesk Shopify App: Pricing & Alternatives

By SA Inc.Helpdesk

Key signals for Simple Chat

Shoplist has not found Simple Chat: AI helpdesk on a storefront yet, so it tracks the app through pricing and listing changes instead. Storefront detections will appear here as soon as Shoplist finds them. Checked .

Sonar hasn’t found Simple Chat: AI helpdesk on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.

Free to install. Usage charges apply.
Pricing

Data checked How Shoplist knows

Simple Chat on the Shopify App Store

Shoplist reads Simple Chat’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Simple Chat

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #179 in HelpdeskSep 4, 2026: #184 in HelpdeskSep 5, 2026: #185 in HelpdeskSep 6, 2026: #185 in HelpdeskSep 7, 2026: #185 in HelpdeskSep 8, 2026: #186 in HelpdeskSep 9, 2026: #185 in HelpdeskSep 10, 2026: #186 in HelpdeskSep 11, 2026: #186 in HelpdeskSep 12, 2026: #188 in HelpdeskSep 13, 2026: #189 in HelpdeskSep 14, 2026: #189 in HelpdeskSep 15, 2026: #190 in HelpdeskSep 17, 2026: #241 in HelpdeskSep 19, 2026: #242 in HelpdeskSep 20, 2026: #240 in HelpdeskSep 21, 2026: #238 in HelpdeskSep 22, 2026: #225 in HelpdeskSep 23, 2026: #224 in HelpdeskSep 24, 2026: #224 in HelpdeskSep 25, 2026: #227 in HelpdeskSep 26, 2026: #229 in HelpdeskSep 27, 2026: #229 in HelpdeskSep 28, 2026: #229 in HelpdeskSep 29, 2026: #230 in HelpdeskSep 30, 2026: #221 in HelpdeskOct 1, 2026: #220 in HelpdeskOct 2, 2026: #223 in HelpdeskOct 3, 2026: #224 in HelpdeskOct 4, 2026: #224 in HelpdeskOct 5, 2026: #225 in HelpdeskOct 6, 2026: #229 in HelpdeskOct 7, 2026: #231 in HelpdeskOct 8, 2026: #235 in HelpdeskOct 9, 2026: #236 in HelpdeskOct 10, 2026: #237 in HelpdeskOct 11, 2026: #240 in HelpdeskOct 12, 2026: #240 in HelpdeskOct 13, 2026: #242 in HelpdeskOct 14, 2026: #241 in HelpdeskOct 15, 2026: #245 in HelpdeskOct 16, 2026: #244 in HelpdeskOct 17, 2026: #246 in HelpdeskOct 18, 2026: #228 in HelpdeskOct 19, 2026: #151 in HelpdeskOct 20, 2026: #153 in HelpdeskOct 21, 2026: #155 in HelpdeskOct 22, 2026: #150 in HelpdeskOct 23, 2026: #153 in HelpdeskOct 24, 2026: #153 in HelpdeskOct 25, 2026: #182 in HelpdeskOct 31, 2026: #184 in HelpdeskNov 1, 2026: #184 in HelpdeskNov 2, 2026: #185 in HelpdeskNov 4, 2026: #181 in HelpdeskNov 5, 2026: #181 in HelpdeskNov 6, 2026: #180 in HelpdeskNov 7, 2026: #181 in HelpdeskNov 8, 2026: #181 in HelpdeskNov 9, 2026: #185 in Helpdesk
Helpdesk#185 of 2906 places down since Sep 3, 2026
Simple Chat: daily Shopify App Store category position
DayHelpdesk
Sep 3, 2026#179
Sep 4, 2026#184
Sep 5, 2026#185
Sep 6, 2026#185
Sep 7, 2026#185
Sep 8, 2026#186
Sep 9, 2026#185
Sep 10, 2026#186
Sep 11, 2026#186
Sep 12, 2026#188
Sep 13, 2026#189
Sep 14, 2026#189
Sep 15, 2026#190
Sep 17, 2026#241
Sep 19, 2026#242
Sep 20, 2026#240
Sep 21, 2026#238
Sep 22, 2026#225
Sep 23, 2026#224
Sep 24, 2026#224
Sep 25, 2026#227
Sep 26, 2026#229
Sep 27, 2026#229
Sep 28, 2026#229
Sep 29, 2026#230
Sep 30, 2026#221
Oct 1, 2026#220
Oct 2, 2026#223
Oct 3, 2026#224
Oct 4, 2026#224
Oct 5, 2026#225
Oct 6, 2026#229
Oct 7, 2026#231
Oct 8, 2026#235
Oct 9, 2026#236
Oct 10, 2026#237
Oct 11, 2026#240
Oct 12, 2026#240
Oct 13, 2026#242
Oct 14, 2026#241
Oct 15, 2026#245
Oct 16, 2026#244
Oct 17, 2026#246
Oct 18, 2026#228
Oct 19, 2026#151
Oct 20, 2026#153
Oct 21, 2026#155
Oct 22, 2026#150
Oct 23, 2026#153
Oct 24, 2026#153
Oct 25, 2026#182
Oct 31, 2026#184
Nov 1, 2026#184
Nov 2, 2026#185
Nov 4, 2026#181
Nov 5, 2026#181
Nov 6, 2026#180
Nov 7, 2026#181
Nov 8, 2026#181
Nov 9, 2026#185

What Simple Chat charges

$0/month + usage. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Premium

    $0/month + usage

    • Faster reponse times
    • Higher AI resolution rate
    • Staff admin agent
  2. Standard

    $0/month + usage

    • AI Support: Answers shoppers 24/7
    • Auto Follow-Ups: Recheck open issues
    • Back-in-Stock: Restock alerts by email
    • Embedded App: Lives in your admin
    • Order Tools: Track, edit, cancel

Every edit Simple Chat ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Nov 8, 2026

    • Media

      Media gallery updated

      Media gallery updated

      7 added, 7 removed — “Simple Chat widget answers a matcha question on a tea store”

  2. Oct 25, 2026

    • Positioning

      Listing title changed +2 more

      Listing title changed

      Answer shoppers over chat and email with AI that uses your orders and policies. Staff handle lessAI customer service for live chat and email. It tracks, changes, and cancels orders for shoppers.

      Description rewritten

      Description rewritten

      Callouts updated

      AI chatbot: answers live chat and email from your products, orders, and FAQsOrder actions: tracks orders, changes addresses, and cancels ordersAutomated follow-ups: AI checks open orders again and updates customersUnified inbox: chat and email in one helpdesk; staff take over at any time+1 moreAI Support Agent: Answers using custom data, products, orders, and FAQs.Order Self-Service: AI looks up orders, updates addresses, and cancels orders.Automated Follow-Ups: AI re-checks orders and updates customers without staff.Back-in-Stock Alerts: Capture emails and notify shoppers when products restock.+1 more
  3. Oct 18, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Customer accounts
  4. Sep 30, 2026

    • Integrations

      Integrations updated +1 more

      Integrations updated

      Shopify Flow

      Premium plan features updated

      Staff admin agentMaster staff agent
  5. Sep 11, 2026

    • Media

      Media gallery updated

      Media gallery updated

      1 added, 1 removed — “Banner: Full customer support at $0.29 per AI-closed ticket.”

Follow Simple Chat

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Simple Chat sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“AI customer service for live chat and email. It tracks, changes, and cancels orders for shoppers.”

What it does

Simple Chat is an AI helpdesk for customer support. The AI chatbot answers live chat and email from your products, orders, policies, and FAQs. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues. Your team… Read the full description

Features it lists

Channels
Chatbot · Email · FAQs · Help center · Live chat
Workflow automation
AI responses · AI summaries · Analytics · Auto-reply · Customer notifications · Escalation · +5 more

Screenshots

  • Slide: Customers Get Real Answers
  • Slide: Access Real-Time Shiphero Data
  • Slide: Define Advanced Business Logic
  • Banner: AI Powered customer support made simple
  • Slide: Built on Your Store’s Knowledge
  • Slide: Chat & Email Stay in Sync
  • Slide: See Everything in Slack

Simple Chat listing facts

Developer
SA Inc.
Launched
December 25, 2025
Shopify rank
#185 in Helpdesk
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using Simple Chat

Shoplist is watching Shopify storefronts for the first public install of Simple Chat.

How Simple Chat’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Simple Chat, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Simple Chat’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Simple Chat, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Nov 2, 2026 · 0 added or came back · 0 removed · net 0 · detection coverage changed · 2 held-out days
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated
Nov 2, 20260002 held-out days

Compare Simple Chat

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Simple Chat

Apps merchants weigh against Simple Chat: AI helpdesk, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Simple Chat on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Simple Chat loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Simple Chat leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Simple Chat

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Track this app

Why might Shoplist not show detected stores for Simple Chat: AI helpdesk?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean Simple Chat: AI helpdesk has no users?

No. It only means Shoplist has not found reliable public storefront evidence for Simple Chat: AI helpdesk. pricing, listing changes, and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor Simple Chat: AI helpdesk for future public storefront detections and listing movement.

Keep watching Simple Chat.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this appSee pricingFree plan available.