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SDesk Shopify App: Reviews, Pricing & Alternatives

By SDeskHelpdesk5.0 (1 reviews)Free plan

Key signals for SDesk

Shoplist has not found SDesk on a storefront yet, so it tracks the app through its 1 public reviews, pricing, and listing changes instead. Storefront detections will appear here as soon as Shoplist finds them. Checked .

Sonar hasn’t found SDesk on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.

5.0
Rating1 review
Free plan
PricingPaid from $9/month

Data checked How Shoplist knows

SDesk on the Shopify App Store

Shoplist reads SDesk’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks SDesk

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #174 in HelpdeskSep 4, 2026: #178 in HelpdeskSep 5, 2026: #178 in HelpdeskSep 6, 2026: #178 in HelpdeskSep 7, 2026: #178 in HelpdeskSep 8, 2026: #179 in HelpdeskSep 9, 2026: #178 in HelpdeskSep 10, 2026: #179 in HelpdeskSep 11, 2026: #179 in HelpdeskSep 12, 2026: #181 in HelpdeskSep 13, 2026: #182 in HelpdeskSep 14, 2026: #182 in HelpdeskSep 15, 2026: #183 in HelpdeskSep 17, 2026: #183 in HelpdeskSep 19, 2026: #187 in HelpdeskSep 20, 2026: #187 in HelpdeskSep 21, 2026: #186 in HelpdeskSep 22, 2026: #187 in HelpdeskSep 23, 2026: #187 in HelpdeskSep 24, 2026: #187 in HelpdeskSep 25, 2026: #112 in HelpdeskSep 26, 2026: #112 in HelpdeskSep 27, 2026: #112 in HelpdeskSep 28, 2026: #112 in HelpdeskSep 29, 2026: #112 in HelpdeskSep 30, 2026: #118 in HelpdeskOct 1, 2026: #120 in HelpdeskOct 2, 2026: #120 in HelpdeskOct 3, 2026: #119 in HelpdeskOct 4, 2026: #120 in HelpdeskOct 5, 2026: #119 in HelpdeskOct 6, 2026: #118 in HelpdeskOct 7, 2026: #118 in HelpdeskOct 8, 2026: #121 in HelpdeskOct 9, 2026: #122 in HelpdeskOct 10, 2026: #123 in HelpdeskOct 11, 2026: #123 in HelpdeskOct 12, 2026: #123 in HelpdeskOct 13, 2026: #149 in HelpdeskOct 14, 2026: #153 in HelpdeskOct 15, 2026: #152 in HelpdeskOct 16, 2026: #153 in HelpdeskOct 17, 2026: #154 in HelpdeskOct 18, 2026: #154 in HelpdeskOct 19, 2026: #154 in HelpdeskOct 20, 2026: #156 in HelpdeskOct 21, 2026: #158 in HelpdeskOct 22, 2026: #154 in HelpdeskOct 23, 2026: #157 in HelpdeskOct 24, 2026: #157 in HelpdeskOct 25, 2026: #156 in HelpdeskOct 31, 2026: #87 in HelpdeskNov 1, 2026: #88 in HelpdeskNov 2, 2026: #88 in HelpdeskNov 4, 2026: #79 in HelpdeskNov 5, 2026: #82 in HelpdeskNov 6, 2026: #84 in HelpdeskNov 7, 2026: #83 in HelpdeskNov 8, 2026: #85 in Helpdesk
Helpdesk#85 of 28989 places up since Sep 3, 2026
SDesk: daily Shopify App Store category position
DayHelpdesk
Sep 3, 2026#174
Sep 4, 2026#178
Sep 5, 2026#178
Sep 6, 2026#178
Sep 7, 2026#178
Sep 8, 2026#179
Sep 9, 2026#178
Sep 10, 2026#179
Sep 11, 2026#179
Sep 12, 2026#181
Sep 13, 2026#182
Sep 14, 2026#182
Sep 15, 2026#183
Sep 17, 2026#183
Sep 19, 2026#187
Sep 20, 2026#187
Sep 21, 2026#186
Sep 22, 2026#187
Sep 23, 2026#187
Sep 24, 2026#187
Sep 25, 2026#112
Sep 26, 2026#112
Sep 27, 2026#112
Sep 28, 2026#112
Sep 29, 2026#112
Sep 30, 2026#118
Oct 1, 2026#120
Oct 2, 2026#120
Oct 3, 2026#119
Oct 4, 2026#120
Oct 5, 2026#119
Oct 6, 2026#118
Oct 7, 2026#118
Oct 8, 2026#121
Oct 9, 2026#122
Oct 10, 2026#123
Oct 11, 2026#123
Oct 12, 2026#123
Oct 13, 2026#149
Oct 14, 2026#153
Oct 15, 2026#152
Oct 16, 2026#153
Oct 17, 2026#154
Oct 18, 2026#154
Oct 19, 2026#154
Oct 20, 2026#156
Oct 21, 2026#158
Oct 22, 2026#154
Oct 23, 2026#157
Oct 24, 2026#157
Oct 25, 2026#156
Oct 31, 2026#87
Nov 1, 2026#88
Nov 2, 2026#88
Nov 4, 2026#79
Nov 5, 2026#82
Nov 6, 2026#84
Nov 7, 2026#83
Nov 8, 2026#85

What merchants say about SDesk

The verdict from its App Store reviews, and whether the merchants who leave them stay.

5.0

1 reviews · latest Oct 29, 2026

Star breakdown of 1 collected public ratings

  1. 5 ★100%
  2. 4 ★0.0%
  3. 3 ★0.0%
  4. 2 ★0.0%
  5. 1 ★0.0%

What SDesk charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Free

    Free

    • 2 team members
    • 20 tickets a month
    • Custom domain
    • Email and contact form support
    • Free forever
  2. Starter

    $9/month

    • 100 tickets per month
    • 2 team members
    • AI Copilot for draft replies
    • Auto-reply configuration
    • Customer and order linking
  3. Growth

    $19/month

    • AI Copilot for draft replies
    • Analytics dashboard
    • Auto-assignment rules
    • Custom email templates
    • Fulfilment Scanner

Every edit SDesk ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Oct 29, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin
  2. Oct 28, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin
  3. Oct 19, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin
  4. Oct 13, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin
  5. May 15, 2026

    • Positioning

      Listing title changed +4 more

      Listing title changed

      Unified helpdesk. Manage support tickets, link orders, and reply faster with AI assistanceThe calm, simple helpdesk built for solo founders and small stores. Set up in 2 minutes.

      Description rewritten

      Description rewritten

      Callouts updated

      Unified inbox - One inbox for every email and contact form — inside your adminOrder linking - Every ticket linked to the customer's order automaticallyReturns & CRM inbox - Track every return, ticket, and customer interactionAI Copilot - AI-drafted replies so you respond faster without losing your voice+1 moreUnified inbox with automatic Shopify customer and order linkingCustom email domain support with branded email addressesAI Copilot generates draft replies, improves text, and suggests quick responsesCreate task list to keep track of customer actions.

      +2 more changes

Follow SDesk

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How SDesk sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“The calm, simple helpdesk built for solo founders and small stores. Set up in 2 minutes.”

What it does

Running a Shopify store solo is hard enough. SDesk keeps your customer support simple, organised, and under control — without the complexity of tools built for 50-person teams. Every email and contact form submission becomes a ticket, automatically linked to… Read the full description

Features it lists

Channels
Contact form · Email
Workflow automation
AI responses · AI summaries · Analytics · Auto-assign · Auto-reply · Customer notifications · +4 more

Screenshots

  • Unified inbox
  • Customer support scattered
  • AI Tasks and on-the-go management
  • SDesk Unified Inbox for Customer Support
  • Your banded responses

SDesk listing facts

Developer
SDesk
Launched
May 6, 2026
Shopify rank
#85 in Helpdesk
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using SDesk

Shoplist is watching Shopify storefronts for the first public install of SDesk.

How SDesk’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds SDesk, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where SDesk’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing SDesk, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimated
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated

Compare SDesk

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to SDesk

Apps merchants weigh against SDesk, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows SDesk on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels SDesk loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls SDesk leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about SDesk

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Track this app

Why might Shoplist not show detected stores for SDesk?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean SDesk has no users?

No. It only means Shoplist has not found reliable public storefront evidence for SDesk. reviews, pricing, listing changes, and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor SDesk for future public storefront detections and listing movement.

Keep watching SDesk.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this appSee pricingFree plan available.