SDesk Shopify App: Pricing, Features & First-Adopter Watch

Helpdesk

Updated May 15, 2026

No signal

Launched May 6, 2026. Shoplist is monitoring first merchant evidence, pricing, feature details, and listing changes for this Shopify app.

Shoplist public signals

What is visible for SDesk right now

Signal date May 15, 2026

Monitoring status

First-adopter watch

Monitoring first merchant evidence

As of May 15, 2026

Momentum

0 No signal

Install trend held steady over the last 28 days

As of Jun 12, 2026

No signal0% confidence

0 momentum score

Install trend held steady over the latest 28-day window.

Updated Jun 12, 2026

Momentum inputs

28d installs

Prev. 28d

New 28d

30d reviews

Installs

Growth

Adoption

Reviews

Fit

Quick answer

SDesk launched on May 6, 2026. Shoplist is monitoring first public merchant evidence, pricing changes, and listing changes.

Pricing

Pricing and plan posture

Free

2 team members
20 tickets a month
Custom domain
Email and contact form support

Starter

100 tickets per month
2 team members
AI Copilot for draft replies
Auto-reply configuration

Growth

$19

AI Copilot for draft replies
Analytics dashboard
Auto-assignment rules
Custom email templates

Activity and changes

Recent signals for SDesk

Recent detections and listing changes are public signals captured by crawl history.

App Store listing

Listing changes

2 updates

Detected May 15, 2026

Listing title changed +4 more

Positioning

Listing title changed

Unified helpdesk. Manage support tickets, link orders, and reply faster with AI assistanceThe calm, simple helpdesk built for solo founders and small stores. Set up in 2 minutes.

Description rewritten

Running a Shopify store solo is hard enough. SDesk centralises all keeps your customer support into one organised inbox simple, organised, and under control — without the complexity of tools built for Shopify merchants inside your store. Connect your support email, use our 50-person teams. Every email and contact form or embedded help to capture every inquiry. Each ticket submission becomes a ticket, automatically links linked to customer profiles and orders, giving you full context without switching tabs. Team collaboration features let you assign tickets, set priorities, the customer's order and track workloads. Add AI-powered draft replies to help profile. No tab switching. No chasing Gmail threads. Just a clear inbox that lives inside your team respond faster while maintaining quality.Shopify admin. Set up in under 2 minutes. Start free — no credit card required.

Callouts updated

Unified inbox - One inbox for every email and contact form — inside your adminOrder linking - Every ticket linked to the customer's order automaticallyReturns & CRM inbox - Track every return, ticket, and customer interactionAI Copilot - AI-drafted replies so you respond faster without losing your voiceCustom support domain - Use your own branded domain for customer support formsUnified inbox with automatic Shopify customer and order linkingCustom email domain support with branded email addressesAI Copilot generates draft replies, improves text, and suggests quick responsesCreate task list to keep track of customer actions.

+2 more changes in this update

Detected May 9, 2026

Integrations updated

Integrations

Integrations updated

Shopify Admin

App-store listing

About SDesk

Unified helpdesk. Manage support tickets, link orders, and reply faster with AI assistance

SDesk centralises all your customer support into one organised inbox built for Shopify merchants inside your store. Connect your support email, use our contact form or embedded help to capture every inquiry. Each ticket automatically links to customer profiles and orders, giving you full context without switching tabs. Team collaboration features let you assign tickets, set priorities, and track workloads. Add AI-powered draft replies to help your team respond faster while maintaining quality.

Listing highlights

Unified inbox with automatic Shopify customer and order linking
Custom email domain support with branded email addresses
AI Copilot generates draft replies, improves text, and suggests quick responses
Create task list to keep track of customer actions.

Features

Channels

Contact form

Workflow automation

AI responses

AI summaries

Analytics

Auto-assign

Auto-reply

Customer notifications

Response templates

Tagging

Ticketing

Unified inbox

SDesk Unified Inbox for Customer Support

+ 1 more

Methodology

How to read these signals

Counts are based on Shoplist's latest available public crawl signal dated May 15, 2026.

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.

Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

FAQ

Questions about SDesk

Has Shoplist detected stores using SDesk yet?

Shoplist has not yet found reliable public storefront evidence for SDesk. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.

Can I get alerts when stores start using SDesk?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for SDesk.

Keep watching SDesk

Turn this public profile into a monitored app workflow for first detections, reviews, pricing, related apps, and listing-change history.

Get alerted when stores start using SDesk