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Savena ‑ AI Chat & Support Shopify App: Pricing, Features & First-Adopter Watch

Helpdesk & Chat

Updated May 27, 2026

No signal

By Savena

Launched May 27, 2026. Shoplist is monitoring first merchant evidence, pricing, and feature details for this Shopify app.

Shoplist public signals

What is visible for Savena ‑ AI Chat & Support right now

Signal date May 27, 2026

Monitoring status

First-adopter watch

Monitoring first merchant evidence

As of May 27, 2026

Momentum

0 No signal

Install trend held steady over the last 28 days

As of Jun 12, 2026

No signal0% confidence

0 momentum score

Install trend held steady over the latest 28-day window.

Updated Jun 12, 2026

0 installs

Momentum inputs

28d installs

0

Prev. 28d

0

New 28d

0

30d reviews

0

Installs
0
Growth
50
Adoption
0
Reviews
0
Fit
89

Quick answer

Savena ‑ AI Chat & Support launched on May 27, 2026. Shoplist is monitoring first public merchant evidence and pricing changes.

Pricing

Pricing and plan posture

Starter

$59
  • AI-powered customer support
  • Live chat widget
  • Multi-channel (email, Instagram, chat)
  • Order lookup & tracking (AI tools)

Growth

$139
  • AI-powered customer support
  • Live chat widget
  • Multi-channel (email, Instagram, chat)
  • Order lookup & tracking (AI tools)

Pro

$389
  • AI-powered customer support
  • Live chat widget
  • Multi-channel (email, Instagram, chat)
  • Order lookup & tracking (AI tools)

Scale

$599
  • AI-powered customer support
  • Live chat widget
  • Multi-channel (email, Instagram, chat)
  • Order lookup & tracking (AI tools)

App-store listing

About Savena ‑ AI Chat & Support

AI customer support agent that handles orders, refunds, returns, and product questions automatically

Savena is an AI customer support agent that connects to your Shopify store and resolves customer questions automatically, 24/7. It can check order status, process refunds and returns, edit orders, answer product questions, and create discount codes on behalf of your team. Savena works across live chat, email, and social media, helping you handle more support conversations without hiring additional staff.

Listing highlights

  • AI agent handles order status, refunds, returns, and cancellations
  • Works across live chat, email, Instagram, and social media
  • Searches your catalog to answer questions and recommend products
  • Creates discount codes and draft orders to recover sales
  • Available 24/7 with instant responses, no setup required

Features

Channels

Chatbot
Email
Live chat
Social media

Customization

Agent avatar
Business hours
Chat assignment
Chat buttons
Chat flows
Chat window
Color and font
Show more
Tagging
Welcome messages

Automated responses

Cross-sell
Discounts
FAQs
Greetings
Order updates
Product recommendations
Quick replies
Show more
Upsell

Real-time messaging

AI chatbots
Agent analytics
Behavior tracking
Email chat
Live chat
Push notifications
Real-time translation
Show more
Social media

Workflow automation

AI responses
AI summaries
Analytics
Auto-assign
Auto-reply
Escalation
Feedback surveys
Show more
Multi-language
Multi-store
Order tracking
Reports
Response templates
Rule-based triggers
Spam detection
Tagging
Ticketing
Unified inbox
AI customer support dashboard with automated chat for Shopify
Conversations
Dashboard
AI Agent configuration

Methodology

How to read these signals

Counts are based on Shoplist's latest available public crawl signal dated May 27, 2026.

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.

Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

FAQ

Questions about Savena ‑ AI Chat & Support

Has Shoplist detected stores using Savena ‑ AI Chat & Support yet?

Shoplist has not yet found reliable public storefront evidence for Savena ‑ AI Chat & Support. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, and pricing.

Can I get alerts when stores start using Savena ‑ AI Chat & Support?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Savena ‑ AI Chat & Support.

Keep watching Savena ‑ AI Chat & Support

Turn this public profile into a monitored app workflow for first detections, reviews, pricing, related apps, and listing-change history.

Get alerted when stores start using Savena ‑ AI Chat & Support