
Returns and exchangesBy Talivio TechnologyLaunched October 1, 2026Updated October 2, 2026
Returnio: Returns & Exchanges launched on October 1, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
Self-serve returns with no login. Refunds, exchanges, or store credit -- unlimited return zones.
Returnio gives customers a self-serve page to start a return or exchange using their order number and shipping zip code, with no account or password. Merchants set return zones per group of countries, each with its own window, address, and allowed outcomes: refund, exchange, or store credit. Automation rules can flag repeat returns for manual review, waive fees on damaged items, or reject items outside policy. Every return is tracked in an admin screen inside Shopify, with full history.
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Returnio: Returns & Exchanges on a store, it is there.
Read the data methodology