
Order editing & Returns and exchangesBy ShopkitlabsLaunched October 19, 2026Updated October 20, 2026
Retainify: Order Editing launched on October 19, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime.
Apps merchants weigh against Retainify: Order Editing, with their own detected stores and ratings.
Let customers edit, cancel or swap sizes after checkout, and keep the item instead of returning it.
Retainify gives every order a page inside your theme where customers track it and fix it themselves: change the address, swap a size, reduce the quantity, add an item and pay the difference, or cancel, within the window you set. A one-tap check-in asks how the order is going, and AI answers in your voice with the right in-stock size. If they still want out, offer bonus credit to keep the item instead. After payment, one AI-picked offer is added in a click and charged to the same card.
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Retainify: Order Editing on a store, it is there.
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Every app Shopkitlabs publishes, with their detected reach.
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