Repliva: AI Customer Support logo

Repliva: AI Customer Support Shopify App: Pricing, Features & First-Adopter Watch

By Antonino LombardoHelpdesk & Workflow automation5.0 (2 reviews)Launched May 18, 2026Free trial

Key signals for Repliva

Repliva: AI Customer Support launched on May 18, 2026. Shoplist is watching for its first storefront installs and tracking its 2 public reviews, pricing, and listing changes in the meantime. Checked .

Sonar hasn’t detected Repliva: AI Customer Support on a store yet. Watching since its May 18, 2026 launch.

Free trial
PricingThen from $100/month + usage
5.0
Rating2 reviews

Data checked How Shoplist knows

Repliva on the Shopify App Store

Shoplist reads Repliva’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Repliva

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #148 in Helpdesk, #421 in Workflow automationSep 4, 2026: #151 in Helpdesk, #419 in Workflow automationSep 5, 2026: #151 in Helpdesk, #425 in Workflow automationSep 6, 2026: #103 in Helpdesk, #304 in Workflow automationSep 7, 2026: #104 in Helpdesk, #309 in Workflow automationSep 8, 2026: #104 in Helpdesk, #308 in Workflow automationSep 9, 2026: #103 in Helpdesk, #310 in Workflow automationSep 10, 2026: #103 in Helpdesk, #306 in Workflow automationSep 11, 2026: #105 in Helpdesk, #306 in Workflow automationSep 12, 2026: #107 in Helpdesk, #311 in Workflow automationSep 13, 2026: #106 in Helpdesk, #312 in Workflow automationSep 14, 2026: #106 in Helpdesk, #308 in Workflow automationSep 15, 2026: #107 in Helpdesk, #312 in Workflow automationSep 17, 2026: #107 in Helpdesk, #314 in Workflow automationSep 19, 2026: #107 in Helpdesk, #316 in Workflow automationSep 20, 2026: #81 in Helpdesk, #247 in Workflow automationSep 21, 2026: #79 in Helpdesk, #253 in Workflow automationSep 22, 2026: #83 in Helpdesk, #252 in Workflow automationSep 23, 2026: #134 in Helpdesk, #362 in Workflow automationSep 24, 2026: #132 in Helpdesk, #362 in Workflow automationSep 25, 2026: #131 in Helpdesk, #366 in Workflow automationSep 26, 2026: #130 in Helpdesk, #365 in Workflow automationSep 27, 2026: #130 in Helpdesk, #365 in Workflow automationSep 28, 2026: #128 in Helpdesk, #366 in Workflow automationSep 29, 2026: #128 in Helpdesk, #365 in Workflow automationSep 30, 2026: #131 in Helpdesk, #371 in Workflow automationOct 1, 2026: #133 in Helpdesk, #373 in Workflow automationOct 2, 2026: #134 in Helpdesk, #373 in Workflow automationOct 3, 2026: #135 in Helpdesk, #374 in Workflow automationOct 4, 2026: #136 in Helpdesk, #375 in Workflow automationOct 5, 2026: #173 in Helpdesk, #459 in Workflow automationOct 6, 2026: #177 in Helpdesk, #471 in Workflow automationOct 7, 2026: #178 in Helpdesk, #469 in Workflow automationOct 8, 2026: #180 in Helpdesk, #471 in Workflow automationOct 9, 2026: #180 in Helpdesk, #472 in Workflow automationOct 10, 2026: #182 in Helpdesk, #472 in Workflow automationOct 11, 2026: #184 in Helpdesk, #471 in Workflow automationOct 12, 2026: #188 in Helpdesk, #472 in Workflow automationOct 13, 2026: #188 in Helpdesk, #475 in Workflow automationOct 14, 2026: #190 in Helpdesk, #476 in Workflow automationOct 15, 2026: #192 in Helpdesk, #480 in Workflow automationOct 16, 2026: #191 in Helpdesk, #481 in Workflow automationOct 17, 2026: #192 in Helpdesk, #482 in Workflow automationOct 18, 2026: #192 in Helpdesk, #484 in Workflow automationOct 19, 2026: #194 in Helpdesk, #484 in Workflow automationOct 20, 2026: #194 in Helpdesk, #484 in Workflow automationOct 21, 2026: #196 in Helpdesk, #482 in Workflow automationOct 22, 2026: #196 in Helpdesk, #480 in Workflow automationOct 23, 2026: #200 in Helpdesk, #479 in Workflow automationOct 24, 2026: #199 in Helpdesk, #480 in Workflow automationOct 25, 2026: #199 in Helpdesk, #482 in Workflow automationOct 31, 2026: #202 in Helpdesk, #490 in Workflow automationNov 1, 2026: #202 in Helpdesk, #491 in Workflow automationNov 2, 2026: #203 in Helpdesk, #491 in Workflow automation
Helpdesk#203 of 28055 places down since Sep 3, 2026Workflow automation#491 of 59970 places down since Sep 3, 2026
Repliva: daily Shopify App Store category position
DayHelpdeskWorkflow automation
Sep 3, 2026#148#421
Sep 4, 2026#151#419
Sep 5, 2026#151#425
Sep 6, 2026#103#304
Sep 7, 2026#104#309
Sep 8, 2026#104#308
Sep 9, 2026#103#310
Sep 10, 2026#103#306
Sep 11, 2026#105#306
Sep 12, 2026#107#311
Sep 13, 2026#106#312
Sep 14, 2026#106#308
Sep 15, 2026#107#312
Sep 17, 2026#107#314
Sep 19, 2026#107#316
Sep 20, 2026#81#247
Sep 21, 2026#79#253
Sep 22, 2026#83#252
Sep 23, 2026#134#362
Sep 24, 2026#132#362
Sep 25, 2026#131#366
Sep 26, 2026#130#365
Sep 27, 2026#130#365
Sep 28, 2026#128#366
Sep 29, 2026#128#365
Sep 30, 2026#131#371
Oct 1, 2026#133#373
Oct 2, 2026#134#373
Oct 3, 2026#135#374
Oct 4, 2026#136#375
Oct 5, 2026#173#459
Oct 6, 2026#177#471
Oct 7, 2026#178#469
Oct 8, 2026#180#471
Oct 9, 2026#180#472
Oct 10, 2026#182#472
Oct 11, 2026#184#471
Oct 12, 2026#188#472
Oct 13, 2026#188#475
Oct 14, 2026#190#476
Oct 15, 2026#192#480
Oct 16, 2026#191#481
Oct 17, 2026#192#482
Oct 18, 2026#192#484
Oct 19, 2026#194#484
Oct 20, 2026#194#484
Oct 21, 2026#196#482
Oct 22, 2026#196#480
Oct 23, 2026#200#479
Oct 24, 2026#199#480
Oct 25, 2026#199#482
Oct 31, 2026#202#490
Nov 1, 2026#202#491
Nov 2, 2026#203#491

What merchants say about Repliva

The verdict from its App Store reviews, and whether the merchants who leave them stay.

5.0

2 reviews · latest Jun 26, 2026

  1. 5 ★100%
  2. 4 ★0.0%
  3. 3 ★0.0%
  4. 2 ★0.0%
  5. 1 ★0.0%

Repliva review momentum

New reviews follow new installs, so a rising month is Repliva winning merchants in public.

  1. May 2026: 1 reviews
  2. June 2026: 1 reviews
Reviews added to the listing each month; the lighter bar is the month in progress.

What Repliva charges

Free trial available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Repliva

    $100/month + usage

    7-day free trial

    • $30 per started block of 200 extra
    • 500 successful analyses per 30-day cycle
    • AI replies with Shopify store context
    • Successful reanalyses count toward usage
    • Unlimited free analyses during trial

Recent price changes

  1. Oct 6, 2026

    • Pricing

      Price changed

      Price changed

      $49$100/month+104%

Every edit Repliva ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Nov 3, 2026

    • Media

      Media gallery updated

      Media gallery updated

      1 added, 1 removed — “View the promotional video for Repliva: AI Customer Support”

  2. Oct 15, 2026

    • Positioning

      Listing title changed +4 more

      Listing title changed

      AI drafts replies using live order data and your store rules. Review, edit, and send from one inbox.Handle support emails with order context. Connect your AI agent through MCP or review drafts.

      Description rewritten

      Description rewritten

      Callouts updated

      Connect Gmail or IMAP and organize emails by request type.Ground replies in order details, tracking, products and store policies.Review, edit, translate and send AI drafts from one inbox.Manage follow-ups and review refunds with customer and order context.+1 moreDraft AI replies using live order, tracking, and customer data.Apply your store policies, rules, FAQs, and brand voice to every reply.Review, edit, improve, translate, and send replies from one inbox.Process refunds and check live tracking without opening Shopify Admin.+1 more

      +2 more changes

  3. Sep 13, 2026

    • Pricing

      Free plan +3 more

      Free plan

      YesNo

      Pricing plan removed

      Repliva Free — Free

      Pricing plan removed

      Repliva Pro — $1/month · 14-day free trial

      +1 more change

  4. Sep 12, 2026

    • Features

      Feature group added +2 more

      Channels added

      Email

      Workflow automation added

      AI responsesAI summariesAnalyticsAuto-reply+2 more

      Automation tasks added

      Email responsesPayment statusReturn processing
  5. Jul 7, 2026

    • Features

      Feature category removed +2 more

      Support - Other removed

      Helpdesk added

      Workflow automation added

Follow Repliva

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Repliva sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Handle support emails with order context. Connect your AI agent through MCP or review drafts.”

What it does

Repliva connects your support inbox to Shopify orders, tracking, payments and store policies. It classifies requests and prepares replies using your products, FAQs and brand voice. Review drafts, manage follow-ups and inspect refunds, or connect ChatGPT,… Read the full description

Screenshots

  • See at glance what the customer is asking for
  • Train Repliva however you like
  • Gain valuable insights about your customers
  • Reply to Bulk Mode
  • Ready to send expert answers
  • Save time on recurring emails with repliva
  • Manage everything in

Repliva listing facts

Launched
May 18, 2026
Shopify rank
#203 in Helpdesk#491 in Workflow automation
Languages
English, Italian
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using Repliva

Shoplist is watching Shopify storefronts for the first public install of Repliva.

How Repliva’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Repliva, comes back to it or removes it shows up here. Stores found running it for the first time don’t count as installs.

Net stores, last 28 days

0Estimated

0 added · 0 came back · 0 removed

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Stores adding and removing Repliva, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimated
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated

Compare Repliva

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Repliva

Apps merchants weigh against Repliva: AI Customer Support, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Repliva on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Repliva loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Repliva leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Repliva

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Alert me on first detections

Has Shoplist detected stores using Repliva: AI Customer Support yet?

Shoplist has not yet found reliable public storefront evidence for Repliva: AI Customer Support. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, reviews, pricing, and listing changes.

Can I get alerts when stores start using Repliva: AI Customer Support?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Repliva: AI Customer Support.

Keep watching Repliva.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.