
Returns and exchangesBy Operator LabsLaunched May 18, 2026Updated May 19, 2026
Refund Insights launched on May 18, 2026. Shoplist is watching for its first storefront installs and tracking its public listing in the meantime.
Apps merchants weigh against Refund Insights, with their own detected stores and ratings.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
Return Label, Store Credit, Exchange, Return Policy, Refunds
Automated refund surveys and analytics to reduce your return rate
Every refund costs you money, but not knowing why customers return products costs you even more. Refund Insights automatically emails customers a short survey after every refund and collects the reason for return. Results appear in an analytics dashboard, broken down by product and reason. Once installed, surveys send on their own — no manual work required. Use the insights to fix product issues, update listings, and reduce your return rate.
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Refund Insights on a store, it is there.
Read the data methodologyCompare
Detected stores, ratings, pricing, and momentum side by side.
Developer
Every app Operator Labs publishes, with their detected reach.
Rankings
The ten apps gaining the most detected installs in each category.
Directory
Browse every app Shoplist tracks, by category, rating, and reach.