
HelpdeskBy CGN Media Group LLCLaunched July 6, 2026Updated September 9, 2026
Reclaim launched on July 6, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime.
AI triages each support ticket against the real order and drafts the reply for you.
Reclaim reads every inbound support ticket, matches it to the real Shopify order, and proposes a guardrailed resolution. It classifies intent, sentiment, and urgency, drafts a brand-voice reply grounded in the actual order, tracking, and refund history, and enforces your policy so risky refunds escalate to a human instead of going out automatically. Run it in shadow mode to review everything, assisted for one-click sends, or autonomous to resolve within-policy tickets on its own.
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Reclaim on a store, it is there.
Read the data methodologyGet alerted on first storefront installs, review spikes, pricing changes, and listing edits.