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Pigeon: AI Order Support Agent Shopify App: Pricing, Features & First-Adopter Watch

By carrier pigeonChatLaunched September 28, 2026Free plan

Key signals for Pigeon

Pigeon: AI Order Support Agent launched on September 28, 2026. Shoplist is watching for its first storefront installs and tracking pricing and listing changes in the meantime. Checked .

Sonar hasn’t detected Pigeon: AI Order Support Agent on a store yet. Watching since its Sep 28, 2026 launch.

Free plan
PricingPaid from $19/month

Data checked How Shoplist knows

Pigeon on the Shopify App Store

Shoplist reads Pigeon’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Pigeon

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 29, 2026: #877 in ChatSep 30, 2026: #878 in ChatOct 1, 2026: #881 in ChatOct 2, 2026: #780 in ChatOct 3, 2026: #784 in ChatOct 4, 2026: #784 in ChatOct 5, 2026: #785 in ChatOct 6, 2026: #785 in ChatOct 7, 2026: #786 in ChatOct 8, 2026: #784 in ChatOct 9, 2026: #786 in ChatOct 10, 2026: #791 in ChatOct 11, 2026: #793 in ChatOct 12, 2026: #792 in ChatOct 13, 2026: #794 in ChatOct 14, 2026: #792 in ChatOct 15, 2026: #794 in ChatOct 16, 2026: #798 in ChatOct 17, 2026: #804 in ChatOct 18, 2026: #805 in ChatOct 19, 2026: #806 in ChatOct 20, 2026: #808 in ChatOct 21, 2026: #811 in ChatOct 22, 2026: #810 in ChatOct 23, 2026: #807 in ChatOct 24, 2026: #808 in ChatOct 25, 2026: #808 in ChatOct 31, 2026: #815 in ChatNov 1, 2026: #818 in ChatNov 2, 2026: #820 in ChatNov 4, 2026: #860 in ChatNov 5, 2026: #1006 in ChatNov 6, 2026: #1004 in ChatNov 7, 2026: #1014 in ChatNov 8, 2026: #1026 in ChatNov 9, 2026: #1028 in ChatNov 10, 2026: #1037 in ChatNov 11, 2026: #1027 in ChatNov 12, 2026: #1023 in ChatNov 13, 2026: #1025 in ChatNov 14, 2026: #1021 in Chat
Chat#1021 of 1,111144 places down since Sep 29, 2026
Pigeon: daily Shopify App Store category position
DayChat
Sep 29, 2026#877
Sep 30, 2026#878
Oct 1, 2026#881
Oct 2, 2026#780
Oct 3, 2026#784
Oct 4, 2026#784
Oct 5, 2026#785
Oct 6, 2026#785
Oct 7, 2026#786
Oct 8, 2026#784
Oct 9, 2026#786
Oct 10, 2026#791
Oct 11, 2026#793
Oct 12, 2026#792
Oct 13, 2026#794
Oct 14, 2026#792
Oct 15, 2026#794
Oct 16, 2026#798
Oct 17, 2026#804
Oct 18, 2026#805
Oct 19, 2026#806
Oct 20, 2026#808
Oct 21, 2026#811
Oct 22, 2026#810
Oct 23, 2026#807
Oct 24, 2026#808
Oct 25, 2026#808
Oct 31, 2026#815
Nov 1, 2026#818
Nov 2, 2026#820
Nov 4, 2026#860
Nov 5, 2026#1006
Nov 6, 2026#1004
Nov 7, 2026#1014
Nov 8, 2026#1026
Nov 9, 2026#1028
Nov 10, 2026#1037
Nov 11, 2026#1027
Nov 12, 2026#1023
Nov 13, 2026#1025
Nov 14, 2026#1021

What Pigeon charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Free

    Free

    • 100 AI conversations / month
    • Conversation inbox
    • Human handoff with agent brief
    • Live order, package & tracking answers
    • Safety fence: banned & commitment words
  2. Starter

    $19/month

    14-day free trial

    • 14-day free trial
    • 500 AI conversations / month
    • Email support
    • Everything in Free
  3. Growth

    $49/month

    14-day free trial

    • 2,000 AI conversations / month
    • Everything in Starter
    • Priority support
  4. Scale

    $99/month

    14-day free trial

    • 6,000 AI conversations / month
    • Everything in Growth
    • Onboarding call to tune your playbook

Every edit Pigeon ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Sep 30, 2026

    • Positioning

      App name changed +9 more

      App name changed

      Pigeon — Order Support AIPigeon: AI Order Support Agent

      Free plan

      NoYes

      Free trial

      NoYes

      +7 more changes

Follow Pigeon

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Pigeon sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“AI support agent and chatbot: answers 'Where is my order?' from live order data, hands off cleanly.”

What it does

Pigeon is an AI customer support chatbot built for order questions. It connects to your orders and fulfillments, answers order tracking, status and delivery questions with live data, walks unhappy customers through your escalation playbook step by step, and… Read the full description

Features it lists

Customization
Chat flows · Color and font
Automated responses
FAQs · Order updates
Real-time messaging
AI chatbots

Screenshots

  • Pigeon answers a delivery question with live tracking info
  • Pigeon chat widget listing a customer's real orders
  • Customer asks for a human; Pigeon hands off to the team
  • Pigeon: AI order support for Shopify using real order data

Pigeon listing facts

Launched
September 28, 2026
Shopify rank
#1021 in Chat
Languages
English
View on the Shopify App Store

Compete with this app? See every store adding and dropping it, and what else those stores run.

Shopify stores using Pigeon

Shoplist is watching Shopify storefronts for the first public install of Pigeon.

How Pigeon’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Pigeon, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Pigeon’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Pigeon, by week

Week of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Nov 2, 2026 · 0 added or came back · 0 removed · net 0 · 2 held-out days
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated
Nov 2, 20260002 held-out days

Pigeon reach, by day

0.01%0%0%Oct 30, 2026: 0% of tracked storesOct 31, 2026: 0% of tracked storesNov 1, 2026: 0% of tracked storesNov 2, 2026: 0% of tracked storesNov 3, 2026: 0% of tracked storesNov 4, 2026: 0% of tracked storesNov 5, 2026: 0% of tracked storesNov 6, 2026: 0% of tracked storesNov 7, 2026: 0% of tracked storesNov 8, 2026: 0% of tracked storesNov 9, 2026: 0% of tracked storesNov 10, 2026: 0% of tracked storesNov 11, 2026: 0% of tracked storesNov 12, 2026: 0% of tracked storesNov 13, 2026: 0% of tracked storesNov 14, 2026: 0% of tracked storesOct 30, 2026Nov 6, 2026Nov 14, 2026
Show the daily numbers
  • Oct 30, 2026: 0% of tracked stores
  • Oct 31, 2026: 0% of tracked stores
  • Nov 1, 2026: 0% of tracked stores
  • Nov 2, 2026: 0% of tracked stores
  • Nov 3, 2026: 0% of tracked stores
  • Nov 4, 2026: 0% of tracked stores
  • Nov 5, 2026: 0% of tracked stores
  • Nov 6, 2026: 0% of tracked stores
  • Nov 7, 2026: 0% of tracked stores
  • Nov 8, 2026: 0% of tracked stores
  • Nov 9, 2026: 0% of tracked stores
  • Nov 10, 2026: 0% of tracked stores
  • Nov 11, 2026: 0% of tracked stores
  • Nov 12, 2026: 0% of tracked stores
  • Nov 13, 2026: 0% of tracked stores
  • Nov 14, 2026: 0% of tracked stores

Stores running Pigeon over the stores Shoplist crawled in the 30 days before. Counted daily from Oct 30, 2026.

Compare Pigeon

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Pigeon

Apps merchants weigh against Pigeon: AI Order Support Agent, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Pigeon on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Pigeon loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Pigeon leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Pigeon

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Alert me on first detections

Has Shoplist detected stores using Pigeon: AI Order Support Agent yet?

Shoplist has not yet found reliable public storefront evidence for Pigeon: AI Order Support Agent. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.

Can I get alerts when stores start using Pigeon: AI Order Support Agent?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Pigeon: AI Order Support Agent.

Keep watching Pigeon.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.