OpenDesk

Name: OpenDesk
Rating: 5 (2 reviews)
Author: OpenStore

2 Ratings

Developer

OpenStore

About this app

Launched: Nov 3, 2024, 12:00:00 AM

Smarter support that keeps customers coming back

OpenDesk is an AI-powered customer support tool built for and by ecommerce brands. It empowers brands with faster responses, human-centered automations, and actionable insights that power customer retention.

All your inboxes in one place - sorted, labeled, and prioritized
Respond faster with auto-drafts and auto ticket categorization
Train OpenDesk how to respond like you and automate tickets with confidence
Pinpoint and fix root causes of issues that lead to unhappy customers
Make data-informed decisions to optimize your support and business

Features

Workflow automation

Ticketing

Unified inbox

Analytics

Feedback surveys

Auto-reply

Tagging

AI responses

Channels

Live chat

Social media

Pricing Plans

Monthly Plan

All features included
Unlimited tickets, users, automations

App Insights

View on Shopify App Store

OpenDesk

2 Ratings

Developer

About this app

Features

Workflow automation

Channels

Pricing Plans

Monthly Plan

App Insights

Recommended Apps

Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts

Converts customer support inquiries into the service tickets. Streamline customer support.

Happy customers, growing business.

Streamline eCommerce support with ReplyDesk's Multichannel all-in-one, AI Powered Helpdesk.

Easily manage customer support and increase sales with Aidify's AI Virtual Agent.

Hosted Email app offers advanced email integrated directly in your store's admin panel.

Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.

Transform your CX with the only autonomous AI CX agent and post-purchase suite built for ecommerce