
Chat & HelpdeskBy Masas Technologies, LLCLaunched July 20, 2026Updated July 20, 2026
Mend launched on July 20, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime.
Apps merchants weigh against Mend, with their own detected stores and ratings.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
Mend answers shoppers across chat and email. Automate order support with your rules.
Mend brings storefront chat and forwarded email into one AI support workflow. It answers from your synced catalog, Shopify policies, and knowledge base, recommends products, and verifies shoppers before order lookups. It can track orders, start returns, process refunds, cancel eligible orders, edit shipping addresses, create service-recovery discounts, and issue store credit. Set actions to Auto, Ask me, or Off, with limits, approvals, transcripts, team replies, and human takeover.
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Mend on a store, it is there.
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Detected stores, ratings, pricing, and momentum side by side.
Developer
Every app Masas Technologies, LLC publishes, with their detected reach.
Rankings
The ten apps gaining the most detected installs in each category.
Directory
Browse every app Shoplist tracks, by category, rating, and reach.