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Mend Shopify App: Pricing, Features & First-Adopter Watch

By Masas Technologies, LLCChat & HelpdeskLaunched July 20, 2026Free trial
Alert me on first detectionsFollow

Key signals for Mend

Mend launched on July 20, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime. Checked .

Sonar hasn’t detected Mend on a store yet. Watching since its Jul 20, 2026 launch.

Free trial
PricingThen from $29/month

Data checked How Shoplist knows

Mend on the Shopify App Store

Shoplist reads Mend’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Mend

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #219 in Helpdesk, #890 in ChatSep 4, 2026: #221 in Helpdesk, #890 in ChatSep 5, 2026: #220 in Helpdesk, #891 in ChatSep 6, 2026: #220 in Helpdesk, #892 in ChatSep 7, 2026: #220 in Helpdesk, #892 in ChatSep 8, 2026: #221 in Helpdesk, #892 in ChatSep 9, 2026: #219 in Helpdesk, #890 in ChatSep 10, 2026: #220 in Helpdesk, #890 in ChatSep 11, 2026: #219 in Helpdesk, #888 in ChatSep 12, 2026: #221 in Helpdesk, #889 in ChatSep 13, 2026: #221 in Helpdesk, #892 in ChatSep 14, 2026: #221 in Helpdesk, #892 in ChatSep 15, 2026: #222 in Helpdesk, #889 in ChatSep 17, 2026: #220 in Helpdesk, #891 in ChatSep 19, 2026: #208 in Helpdesk, #858 in ChatSep 20, 2026: #208 in Helpdesk, #857 in ChatSep 21, 2026: #207 in Helpdesk, #854 in ChatSep 22, 2026: #208 in Helpdesk, #851 in ChatSep 23, 2026: #207 in Helpdesk, #850 in ChatSep 24, 2026: #207 in Helpdesk, #852 in ChatSep 25, 2026: #210 in Helpdesk, #857 in ChatSep 26, 2026: #212 in Helpdesk, #864 in ChatSep 27, 2026: #213 in Helpdesk, #864 in ChatSep 28, 2026: #210 in Helpdesk, #862 in ChatSep 29, 2026: #210 in Helpdesk, #858 in ChatSep 30, 2026: #208 in Helpdesk, #859 in ChatOct 1, 2026: #208 in Helpdesk, #861 in ChatOct 2, 2026: #212 in Helpdesk, #872 in ChatOct 3, 2026: #214 in Helpdesk, #883 in ChatOct 4, 2026: #214 in Helpdesk, #886 in ChatOct 5, 2026: #215 in Helpdesk, #886 in ChatOct 6, 2026: #219 in Helpdesk, #890 in ChatOct 7, 2026: #221 in Helpdesk, #894 in ChatOct 8, 2026: #226 in Helpdesk, #896 in ChatOct 9, 2026: #227 in Helpdesk, #897 in ChatOct 10, 2026: #228 in Helpdesk, #900 in ChatOct 11, 2026: #233 in Helpdesk, #900 in ChatOct 12, 2026: #234 in Helpdesk, #903 in ChatOct 13, 2026: #236 in Helpdesk, #914 in ChatOct 14, 2026: #235 in Helpdesk, #917 in ChatOct 15, 2026: #239 in Helpdesk, #925 in ChatOct 16, 2026: #238 in Helpdesk, #934 in ChatOct 17, 2026: #240 in Helpdesk, #941 in ChatOct 18, 2026: #241 in Helpdesk, #943 in ChatOct 19, 2026: #242 in Helpdesk, #942 in ChatOct 20, 2026: #243 in Helpdesk, #943 in ChatOct 21, 2026: #245 in Helpdesk, #949 in ChatOct 22, 2026: #249 in Helpdesk, #954 in ChatOct 23, 2026: #251 in Helpdesk, #953 in ChatOct 24, 2026: #250 in Helpdesk, #954 in ChatOct 25, 2026: #250 in Helpdesk, #954 in ChatOct 31, 2026: #258 in Helpdesk, #974 in ChatNov 1, 2026: #258 in Helpdesk, #977 in ChatNov 2, 2026: #258 in Helpdesk, #977 in ChatNov 4, 2026: #274 in Helpdesk, #1039 in ChatNov 5, 2026: #259 in Helpdesk, #959 in ChatNov 6, 2026: #257 in Helpdesk, #960 in ChatNov 7, 2026: #261 in Helpdesk, #972 in ChatNov 8, 2026: #263 in Helpdesk, #985 in ChatNov 9, 2026: #270 in Helpdesk, #988 in Chat
Helpdesk#270 of 29051 places down since Sep 3, 2026Chat#988 of 1,08798 places down since Sep 3, 2026
Mend: daily Shopify App Store category position
DayHelpdeskChat
Sep 3, 2026#219#890
Sep 4, 2026#221#890
Sep 5, 2026#220#891
Sep 6, 2026#220#892
Sep 7, 2026#220#892
Sep 8, 2026#221#892
Sep 9, 2026#219#890
Sep 10, 2026#220#890
Sep 11, 2026#219#888
Sep 12, 2026#221#889
Sep 13, 2026#221#892
Sep 14, 2026#221#892
Sep 15, 2026#222#889
Sep 17, 2026#220#891
Sep 19, 2026#208#858
Sep 20, 2026#208#857
Sep 21, 2026#207#854
Sep 22, 2026#208#851
Sep 23, 2026#207#850
Sep 24, 2026#207#852
Sep 25, 2026#210#857
Sep 26, 2026#212#864
Sep 27, 2026#213#864
Sep 28, 2026#210#862
Sep 29, 2026#210#858
Sep 30, 2026#208#859
Oct 1, 2026#208#861
Oct 2, 2026#212#872
Oct 3, 2026#214#883
Oct 4, 2026#214#886
Oct 5, 2026#215#886
Oct 6, 2026#219#890
Oct 7, 2026#221#894
Oct 8, 2026#226#896
Oct 9, 2026#227#897
Oct 10, 2026#228#900
Oct 11, 2026#233#900
Oct 12, 2026#234#903
Oct 13, 2026#236#914
Oct 14, 2026#235#917
Oct 15, 2026#239#925
Oct 16, 2026#238#934
Oct 17, 2026#240#941
Oct 18, 2026#241#943
Oct 19, 2026#242#942
Oct 20, 2026#243#943
Oct 21, 2026#245#949
Oct 22, 2026#249#954
Oct 23, 2026#251#953
Oct 24, 2026#250#954
Oct 25, 2026#250#954
Oct 31, 2026#258#974
Nov 1, 2026#258#977
Nov 2, 2026#258#977
Nov 4, 2026#274#1039
Nov 5, 2026#259#959
Nov 6, 2026#257#960
Nov 7, 2026#261#972
Nov 8, 2026#263#985
Nov 9, 2026#270#988

What Mend charges

Free trial available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Starter

    $29/month

    14-day free trial

    • 1,000 AI replies per month
    • 100 customer conversations per month
    • No overages or surprise fees

  2. Growth

    $99/month

    14-day free trial

    • 5,000 AI replies per month
    • 500 customer conversations per month
    • No overages or surprise fees

  3. Scale

    $299/month

    14-day free trial

    • 2,000 customer conversations per month
    • 20,000 AI replies per month
    • No overages or surprise fees

How Mend sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Mend answers shoppers across chat and email. Automate order support with your rules.”

What it does

Mend brings storefront chat and forwarded email into one AI support workflow. It answers from your synced catalog, Shopify policies, and knowledge base, recommends products, and verifies shoppers before order lookups. It can track orders, start returns,… Read the full description

Features it lists

Channels
Chatbot · Email · FAQs · Live chat · Self-service
Customization
Chat window · Welcome messages
Automated responses
Discounts · FAQs · Greetings · Order updates · Product recommendations
Real-time messaging
AI chatbots · Agent analytics · Email chat · Live chat
Workflow automation
AI responses · Analytics · Auto-reply · Customer notifications · Escalation · Order tracking · +3 more

Screenshots

  • Mend AI handles a refund request with merchant approval
  • Mend widget settings for color, greeting, and chat position
  • Mend conversations filtered to a shopper support thread
  • Mend dashboard with support metrics and recent conversations
  • Mend knowledge base with indexed policies and store products

Mend listing facts

Developer
Masas Technologies, LLC
Launched
July 20, 2026
Shopify rank
#270 in Helpdesk#988 in Chat
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using Mend

Shoplist is watching Shopify storefronts for the first public install of Mend.

How Mend’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Mend, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Mend’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Mend, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Nov 2, 2026 · 0 added or came back · 0 removed · net 0 · 2 held-out days
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated
Nov 2, 20260002 held-out days

Compare Mend

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Mend

Apps merchants weigh against Mend, with their own detected stores and ratings.

Track these competitors

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Mend on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Mend loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Mend leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Mend

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Alert me on first detections

Has Shoplist detected stores using Mend yet?

Shoplist has not yet found reliable public storefront evidence for Mend. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, and pricing.

Can I get alerts when stores start using Mend?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Mend.

Keep watching Mend.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Alert me on first detectionsSee pricingFree plan available.