Detected May 21, 2026
Plan features updated +1 more
Email escalation alerts includedEmail escalations, 200 per month
Advanced escalation handlingEmail escalations, 500 per month
Lumen Shopify App: Pricing, Features & First-Adopter Watch
HelpdeskBy Mani LabsLaunched May 18, 2026Updated May 21, 2026
Lumen launched on May 18, 2026. Shoplist is watching for its first storefront installs and tracking pricing and listing changes in the meantime.
Key signals for Lumen
- Launched
- May 18, 2026
- Pricing
- Free planPaid from $29
- Storefront installs
- None yetWatching since its May 18, 2026 launch
Lumen pricing
- Free
- 50 conversations per month
- AI-powered WISMO support
- Custom bot name and tone
- Shopify Theme Editor setup
- Free
- Pro
- 700 conversations per month
- Basic analytics and CSV export
- Email escalations, 200 per month
- Remove Lumen branding
- $29
- Pro+
- 1,500 conversations per month
- Advanced analytics dashboard
- Custom AI persona and prompts
- Custom bot avatar upload
- $69
Recent Lumen activity
Store movement comes from Sonar's storefront scans; listing changes come from the Shopify App Store page.
Keep watching Lumen.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
