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IssueDesk Shopify App: Reviews, Pricing & Alternatives

By Fantasium MediaOrders - Other5.0 (1 reviews)Free plan

Key signals for IssueDesk

Shoplist has not found IssueDesk on a storefront yet, so it tracks the app through its 1 public reviews, pricing, and listing changes instead. Storefront detections will appear here as soon as Shoplist finds them. Checked .

Sonar hasn’t found IssueDesk on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.

5.0
Rating1 review
Free plan
PricingPaid from $9/month

Data checked How Shoplist knows

IssueDesk on the Shopify App Store

Shoplist reads IssueDesk’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks IssueDesk

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #122 in Orders - OtherSep 4, 2026: #126 in Orders - OtherSep 5, 2026: #126 in Orders - OtherSep 6, 2026: #124 in Orders - OtherSep 7, 2026: #122 in Orders - OtherSep 8, 2026: #123 in Orders - OtherSep 9, 2026: #122 in Orders - OtherSep 10, 2026: #122 in Orders - OtherSep 11, 2026: #123 in Orders - OtherSep 12, 2026: #125 in Orders - OtherSep 13, 2026: #125 in Orders - OtherSep 14, 2026: #105 in Orders - OtherSep 15, 2026: #105 in Orders - OtherSep 17, 2026: #107 in Orders - OtherSep 19, 2026: #134 in Orders - OtherSep 20, 2026: #134 in Orders - OtherSep 21, 2026: #131 in Orders - OtherSep 22, 2026: #130 in Orders - OtherSep 23, 2026: #131 in Orders - OtherSep 24, 2026: #133 in Orders - OtherSep 25, 2026: #136 in Orders - OtherSep 26, 2026: #136 in Orders - OtherSep 27, 2026: #136 in Orders - OtherSep 28, 2026: #135 in Orders - OtherSep 29, 2026: #134 in Orders - OtherSep 30, 2026: #110 in Orders - OtherOct 1, 2026: #108 in Orders - OtherOct 2, 2026: #110 in Orders - OtherOct 3, 2026: #122 in Orders - OtherOct 4, 2026: #148 in Orders - OtherOct 5, 2026: #151 in Orders - OtherOct 6, 2026: #152 in Orders - OtherOct 7, 2026: #153 in Orders - OtherOct 8, 2026: #152 in Orders - OtherOct 9, 2026: #152 in Orders - OtherOct 10, 2026: #152 in Orders - OtherOct 11, 2026: #157 in Orders - OtherOct 12, 2026: #157 in Orders - OtherOct 13, 2026: #158 in Orders - OtherOct 14, 2026: #156 in Orders - OtherOct 15, 2026: #156 in Orders - OtherOct 16, 2026: #198 in Orders - OtherOct 17, 2026: #198 in Orders - OtherOct 18, 2026: #164 in Orders - OtherOct 19, 2026: #163 in Orders - OtherOct 20, 2026: #161 in Orders - OtherOct 21, 2026: #161 in Orders - OtherOct 22, 2026: #162 in Orders - OtherOct 23, 2026: #115 in Orders - OtherOct 24, 2026: #115 in Orders - OtherOct 25, 2026: #113 in Orders - OtherOct 31, 2026: #110 in Orders - OtherNov 1, 2026: #113 in Orders - OtherNov 2, 2026: #111 in Orders - OtherNov 4, 2026: #126 in Orders - OtherNov 5, 2026: #120 in Orders - OtherNov 6, 2026: #122 in Orders - OtherNov 7, 2026: #122 in Orders - OtherNov 8, 2026: #125 in Orders - OtherNov 9, 2026: #122 in Orders - Other
Orders - Other#122 of 532
IssueDesk: daily Shopify App Store category position
DayOrders - Other
Sep 3, 2026#122
Sep 4, 2026#126
Sep 5, 2026#126
Sep 6, 2026#124
Sep 7, 2026#122
Sep 8, 2026#123
Sep 9, 2026#122
Sep 10, 2026#122
Sep 11, 2026#123
Sep 12, 2026#125
Sep 13, 2026#125
Sep 14, 2026#105
Sep 15, 2026#105
Sep 17, 2026#107
Sep 19, 2026#134
Sep 20, 2026#134
Sep 21, 2026#131
Sep 22, 2026#130
Sep 23, 2026#131
Sep 24, 2026#133
Sep 25, 2026#136
Sep 26, 2026#136
Sep 27, 2026#136
Sep 28, 2026#135
Sep 29, 2026#134
Sep 30, 2026#110
Oct 1, 2026#108
Oct 2, 2026#110
Oct 3, 2026#122
Oct 4, 2026#148
Oct 5, 2026#151
Oct 6, 2026#152
Oct 7, 2026#153
Oct 8, 2026#152
Oct 9, 2026#152
Oct 10, 2026#152
Oct 11, 2026#157
Oct 12, 2026#157
Oct 13, 2026#158
Oct 14, 2026#156
Oct 15, 2026#156
Oct 16, 2026#198
Oct 17, 2026#198
Oct 18, 2026#164
Oct 19, 2026#163
Oct 20, 2026#161
Oct 21, 2026#161
Oct 22, 2026#162
Oct 23, 2026#115
Oct 24, 2026#115
Oct 25, 2026#113
Oct 31, 2026#110
Nov 1, 2026#113
Nov 2, 2026#111
Nov 4, 2026#126
Nov 5, 2026#120
Nov 6, 2026#122
Nov 7, 2026#122
Nov 8, 2026#125
Nov 9, 2026#122

What merchants say about IssueDesk

The verdict from its App Store reviews, and whether the merchants who leave them stay.

5.0

1 reviews · latest Jun 16, 2026

Star breakdown of 1 collected public ratings

  1. 5 ★100%
  2. 4 ★0.0%
  3. 3 ★0.0%
  4. 2 ★0.0%
  5. 1 ★0.0%

IssueDesk review momentum

New reviews follow new installs, so a rising month is IssueDesk winning merchants in public.

  1. May 2026: 1 reviews
  2. June 2026: 1 reviews
Reviews added to the listing each month; the lighter bar is the month in progress.

What IssueDesk charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Free

    Free

    • 10 open issues
    • Editable categories
    • Email notifications
  2. Starter

    $9/month

    14-day free trial

    • 3 attachments/issue (100MB storage)
    • 50 open issues
    • CSV export
    • Editable categories
    • Email notifications
  3. Pro

    $29/month

    14-day free trial

    • 10 attachments/issue (500MB storage)
    • 10 custom fields
    • 200 open issues
    • CSV export
    • Custom status workflows
  4. Business

    $79/month

    14-day free trial

    • 25 attachments/issue (2GB storage)
    • 25 custom fields
    • CSV export
    • Custom status workflows
    • Editable categories

Every edit IssueDesk ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Oct 3, 2026

    • Media

      Media gallery updated

      Media gallery updated

      1 added, 1 removed — “IssueDesk Feature Image”

  2. Aug 1, 2026

    • Positioning

      Description rewritten

      Description rewritten

      Managing order issues through spreadsheets, sticky notes, or emails slows your t … falls through the cracks. When a problem comes in, create an issue in IssueDesk =- - it is automatically linked to the Shopify order. Categorize it, set a priority, … solution. Every update is logged in a timeline so your whole team stays in sync.

  3. May 23, 2026

    • Media

      App icon changed +4 more

      App icon changed

      Previous app iconNew app icon

      Media gallery updated

      6 added, 6 removed — “IssueDesk dashboard”

      Starter plan features updated

      3 attachments/issue (100MB storage)

      +2 more changes

  4. May 11, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin

Follow IssueDesk

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How IssueDesk sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Log and resolve order issues like damages, returns, and anything else directly in your admin panel.”

What it does

Managing order issues through spreadsheets, sticky notes, or emails slows your team down and frustrates your customers. IssueDesk brings issue tracking directly into your Shopify admin so nothing falls through the cracks. When a problem comes in, create an… Read the full description

Screenshots

  • IssueDesk view issue
  • IssueDesk dashboard
  • IssueDesk customization
  • IssueDesk filters list
  • IssueDesk create issue
  • IssueDesk dashboard

IssueDesk listing facts

Launched
May 8, 2026
Shopify rank
#122 in Orders - Other
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using IssueDesk

Shoplist is watching Shopify storefronts for the first public install of IssueDesk.

How IssueDesk’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds IssueDesk, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where IssueDesk’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing IssueDesk, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Nov 2, 2026 · 0 added or came back · 0 removed · net 0 · 2 held-out days
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated
Nov 2, 20260002 held-out days

Compare IssueDesk

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to IssueDesk

Apps merchants weigh against IssueDesk, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows IssueDesk on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels IssueDesk loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls IssueDesk leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about IssueDesk

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Track this app

Why might Shoplist not show detected stores for IssueDesk?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean IssueDesk has no users?

No. It only means Shoplist has not found reliable public storefront evidence for IssueDesk. reviews, pricing, listing changes, and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor IssueDesk for future public storefront detections and listing movement.

Keep watching IssueDesk.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this appSee pricingFree plan available.