HumanTouchCX: Helpdesk & Chat logo

HumanTouchCX: Helpdesk & Chat Shopify App: Pricing, Features & First-Adopter Watch

By Human Touch Technologies Inc.Helpdesk5.0 (8 reviews)Launched June 22, 2026Free plan

Key signals for HumanTouchCX

HumanTouchCX: Helpdesk & Chat launched on June 22, 2026. Shoplist is watching for its first storefront installs and tracking its 8 public reviews, pricing, and listing changes in the meantime. Checked .

Sonar hasn’t detected HumanTouchCX: Helpdesk & Chat on a store yet. Watching since its Jun 22, 2026 launch.

Free plan
PricingPaid from $39/month
5.0
Rating8 reviews

Data checked How Shoplist knows

HumanTouchCX on the Shopify App Store

Shoplist reads HumanTouchCX’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks HumanTouchCX

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #59 in HelpdeskSep 4, 2026: #59 in HelpdeskSep 5, 2026: #58 in HelpdeskSep 6, 2026: #57 in HelpdeskSep 7, 2026: #60 in HelpdeskSep 8, 2026: #60 in HelpdeskSep 9, 2026: #48 in HelpdeskSep 10, 2026: #47 in HelpdeskSep 11, 2026: #47 in HelpdeskSep 12, 2026: #47 in HelpdeskSep 13, 2026: #49 in HelpdeskSep 14, 2026: #49 in HelpdeskSep 15, 2026: #50 in HelpdeskSep 17, 2026: #50 in HelpdeskSep 19, 2026: #56 in HelpdeskSep 20, 2026: #46 in HelpdeskSep 21, 2026: #46 in HelpdeskSep 22, 2026: #43 in HelpdeskSep 23, 2026: #42 in HelpdeskSep 24, 2026: #44 in HelpdeskSep 25, 2026: #44 in HelpdeskSep 26, 2026: #44 in HelpdeskSep 27, 2026: #44 in HelpdeskSep 28, 2026: #44 in HelpdeskSep 29, 2026: #43 in HelpdeskSep 30, 2026: #59 in HelpdeskOct 1, 2026: #59 in HelpdeskOct 2, 2026: #63 in HelpdeskOct 3, 2026: #65 in HelpdeskOct 4, 2026: #64 in HelpdeskOct 5, 2026: #63 in HelpdeskOct 6, 2026: #63 in HelpdeskOct 7, 2026: #63 in HelpdeskOct 8, 2026: #62 in HelpdeskOct 9, 2026: #64 in HelpdeskOct 10, 2026: #68 in HelpdeskOct 11, 2026: #75 in HelpdeskOct 12, 2026: #75 in HelpdeskOct 13, 2026: #75 in HelpdeskOct 14, 2026: #76 in HelpdeskOct 15, 2026: #77 in HelpdeskOct 16, 2026: #77 in HelpdeskOct 17, 2026: #62 in HelpdeskOct 18, 2026: #54 in HelpdeskOct 19, 2026: #35 in HelpdeskOct 20, 2026: #37 in HelpdeskOct 21, 2026: #36 in HelpdeskOct 22, 2026: #24 in HelpdeskOct 23, 2026: #25 in HelpdeskOct 24, 2026: #25 in HelpdeskOct 25, 2026: #22 in HelpdeskOct 31, 2026: #32 in HelpdeskNov 1, 2026: #32 in HelpdeskNov 2, 2026: #32 in HelpdeskNov 4, 2026: #31 in HelpdeskNov 5, 2026: #29 in HelpdeskNov 6, 2026: #30 in HelpdeskNov 7, 2026: #31 in HelpdeskNov 8, 2026: #31 in HelpdeskNov 9, 2026: #31 in Helpdesk
Helpdesk#31 of 29028 places up since Sep 3, 2026
HumanTouchCX: daily Shopify App Store category position
DayHelpdesk
Sep 3, 2026#59
Sep 4, 2026#59
Sep 5, 2026#58
Sep 6, 2026#57
Sep 7, 2026#60
Sep 8, 2026#60
Sep 9, 2026#48
Sep 10, 2026#47
Sep 11, 2026#47
Sep 12, 2026#47
Sep 13, 2026#49
Sep 14, 2026#49
Sep 15, 2026#50
Sep 17, 2026#50
Sep 19, 2026#56
Sep 20, 2026#46
Sep 21, 2026#46
Sep 22, 2026#43
Sep 23, 2026#42
Sep 24, 2026#44
Sep 25, 2026#44
Sep 26, 2026#44
Sep 27, 2026#44
Sep 28, 2026#44
Sep 29, 2026#43
Sep 30, 2026#59
Oct 1, 2026#59
Oct 2, 2026#63
Oct 3, 2026#65
Oct 4, 2026#64
Oct 5, 2026#63
Oct 6, 2026#63
Oct 7, 2026#63
Oct 8, 2026#62
Oct 9, 2026#64
Oct 10, 2026#68
Oct 11, 2026#75
Oct 12, 2026#75
Oct 13, 2026#75
Oct 14, 2026#76
Oct 15, 2026#77
Oct 16, 2026#77
Oct 17, 2026#62
Oct 18, 2026#54
Oct 19, 2026#35
Oct 20, 2026#37
Oct 21, 2026#36
Oct 22, 2026#24
Oct 23, 2026#25
Oct 24, 2026#25
Oct 25, 2026#22
Oct 31, 2026#32
Nov 1, 2026#32
Nov 2, 2026#32
Nov 4, 2026#31
Nov 5, 2026#29
Nov 6, 2026#30
Nov 7, 2026#31
Nov 8, 2026#31
Nov 9, 2026#31

What merchants say about HumanTouchCX

The verdict from its App Store reviews, and whether the merchants who leave them stay.

5.0

8 reviews · latest Oct 22, 2026

Star breakdown of 8 collected public ratings

  1. 5 ★100%
  2. 4 ★0.0%
  3. 3 ★0.0%
  4. 2 ★0.0%
  5. 1 ★0.0%

HumanTouchCX review momentum

New reviews follow new installs, so a rising month is HumanTouchCX winning merchants in public.

  1. July 2026: 2 reviews
  2. August 2026: 1 reviews
  3. October 2026: 5 reviews
Reviews added to the listing each month; the lighter bar is the month in progress.

What HumanTouchCX charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Basic Human

    Free

    • 1 Verified Human User
    • Free Chat Widget for your Storefront
    • Human2Human connection is always free
    • Offline messages stored in your inbox
    • Up to 50 most recent conversations
  2. Human Enabled

    $39/month

    14-day free trial

    • Live Chat & Extended Shopify Actions
    • Unified inbox — email, chat, and social
    • Up to 3 verified support agents
    • Up to 300 Hewie AI Assists/mth
    • Up to 500 tickets/month
  3. Human Empowered

    $99/month

    14-day free trial

    • 1,500 Hewie AI Assists Included
    • Advanced Routing & Automations
    • Performance Dashboard & CSAT Tracking
    • Plus Everything in Human Enabled
    • Up to 10 Verified Support Agents
  4. Human Unleashed

    $299/month

    14-day free trial

    • Dedicated Onboarding Specialist
    • Plus Everything in Human Empowered
    • Unlimited Verified Support Agents
    • Up to 10,000 tickets/month, then 0.05c
    • Up to 5,000 Hewie AI Assists/mth

Recent price changes

  1. Aug 21, 2026

    • Pricing

      Yearly pricing updated +2 more

      Yearly pricing updated

      or $396/year and save 15%Removed

      Yearly pricing updated

      or $996/year and save 16%Removed

      Yearly pricing updated

      or $2,988/year and save 17%Removed

Every edit HumanTouchCX ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Oct 29, 2026

    • Positioning

      App name changed +1 more

      App name changed

      HumanTouch: Helpdesk & ChatHumanTouchCX: Helpdesk & Chat

      Media gallery updated

      1 added, 2 removed — “humantouchcx-dashboard1”

  2. Oct 23, 2026

    • Positioning

      Description rewritten +2 more

      Description rewritten

      We believe Customer Support should always have a HumanTouch. Our platform brings email & email, live chat messages & social into one Shopify-native Unified inbox. View orders, issue refunds, and manage tickets in the simplest way possib … ve inquires with automations, and save time with saved replies + internal notes.

      Integrations updated

      Zapier

      Media gallery updated

      3 added, 2 removed — “Humantouch-hero-dashboard”

  3. Aug 29, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin
  4. Jul 22, 2026

    • Pricing

      Free plan +1 more

      Free plan

      NoYes

      Pricing plan added

      Basic Human — Free

  5. Jul 9, 2026

    • Media

      Media gallery updated

      Media gallery updated

      6 added, 5 removed — “View the promotional video for HumanTouch: Helpdesk & Chat”

Follow HumanTouchCX

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How HumanTouchCX sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Customer Support Platform with Verified Human Agents & Transparent AI | Support your customers trust”

What it does

We believe Customer Support should always have a HumanTouch. Our platform brings email, live chat & social into one Unified inbox. View orders, issue refunds, and manage tickets in the simplest way possible. Save even more time with our AI assistant Hewie, who… Read the full description

Features it lists

Channels
Chatbot · Contact form · Email · FAQs · Help center · Live chat · +2 more
Workflow automation
AI responses · AI summaries · Analytics · Auto-assign · Auto-reply · Customer notifications · +9 more

Screenshots

  • Humantouch-screenshot-1
  • Humantouch-screenshot-2
  • HumanTouch-Shoppify-App
  • Humantouch-screenshot-4
  • Humantouch-screenshot-3

HumanTouchCX listing facts

Launched
June 22, 2026
Shopify rank
#31 in Helpdesk
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using HumanTouchCX

Shoplist is watching Shopify storefronts for the first public install of HumanTouchCX.

How HumanTouchCX’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds HumanTouchCX, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where HumanTouchCX’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing HumanTouchCX, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimated
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated

Compare HumanTouchCX

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to HumanTouchCX

Apps merchants weigh against HumanTouchCX: Helpdesk & Chat, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows HumanTouchCX on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels HumanTouchCX loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls HumanTouchCX leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about HumanTouchCX

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Alert me on first detections

Has Shoplist detected stores using HumanTouchCX: Helpdesk & Chat yet?

Shoplist has not yet found reliable public storefront evidence for HumanTouchCX: Helpdesk & Chat. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, reviews, pricing, and listing changes.

Can I get alerts when stores start using HumanTouchCX: Helpdesk & Chat?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for HumanTouchCX: Helpdesk & Chat.

Keep watching HumanTouchCX.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.