HiveChat ‑ Live Chat & Chatbot logo

HiveChat ‑ Live Chat & Chatbot Shopify App: Reviews, Pricing & Alternatives

By Hive InteractiveChat5.0 (1 reviews)Free plan

Key signals for HiveChat

Shoplist has not found HiveChat ‑ Live Chat & Chatbot on a storefront yet, so it tracks the app through its 1 public reviews, pricing, and listing changes instead. Storefront detections will appear here as soon as Shoplist finds them. Checked .

Sonar hasn’t found HiveChat ‑ Live Chat & Chatbot on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.

5.0
Rating1 review
Free plan
PricingPaid from $9.99/month

Data checked How Shoplist knows

HiveChat on the Shopify App Store

Shoplist reads HiveChat’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks HiveChat

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

HiveChat in Chat, by day

Not on the Chat listing pages Shoplist read in the last 90 days.

Its best position on the Shopify App Store Chat listing each day. Shaded days: the listing was not read in full, or HiveChat was not on the pages read.

What merchants say about HiveChat

The verdict from its App Store reviews, and whether the merchants who leave them stay.

5.0

1 reviews · latest May 9, 2026

Star breakdown of 1 collected public ratings

  1. 5 ★100%
  2. 4 ★0.0%
  3. 3 ★0.0%
  4. 2 ★0.0%
  5. 1 ★0.0%

What HiveChat charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Free

    Free

    • 1 supported language
    • 90 days chat history
    • Advanced analytics
    • Highly customizable
    • Unlimited conversations
  2. Basic

    $9.99/month

    14-day free trial

    • 3 supported languages
    • 365 days chat history
    • Custom email templates
    • Up to 20 automation rules
    • Up to 20 canned responses
  3. Pro

    $29.99/month

    14-day free trial

    • 5 supported languages
    • Unlimited automation rules
    • Unlimited canned responses
    • Unlimited chat history

Every edit HiveChat ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Jun 20, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin
  2. May 19, 2026

    • Media

      Media gallery updated

      Media gallery updated

      4 added, 5 removed — “Realtime Live chat”

  3. May 13, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin

Follow HiveChat

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How HiveChat sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Add a storefront chat widget for customer questions. Resolve chats faster with rules and handoff.”

What it does

HiveChat helps merchants answer shopper questions through a storefront chat widget and manage every conversation in Shopify admin. Merchants can customize the widget, set business hours and quick replies, create rule-based answers for common questions,… Read the full description

Features it lists

Customization
Business hours · Chat assignment · Chat buttons · Chat flows · Chat window · Color and font · +2 more
Automated responses
Greetings · Order updates · Product recommendations · Quick replies · Surveys
Real-time messaging
Agent analytics · Behavior tracking · Callback · Customer insights · Email chat · Encryption · +3 more

Screenshots

  • Multilingual
  • Realtime Live chat
  • Rule-based Automatic Responses
  • Instant responses
  • HiveChat - Live Chat & Chatbot
  • Email alerts

HiveChat listing facts

Launched
May 8, 2026
Shopify category
Chat
Languages
English, French, German, Spanish, Italian, Dutch
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using HiveChat

Shoplist is watching Shopify storefronts for the first public install of HiveChat.

How HiveChat’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds HiveChat, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where HiveChat’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing HiveChat, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimated
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated

Compare HiveChat

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to HiveChat

Apps merchants weigh against HiveChat ‑ Live Chat & Chatbot, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows HiveChat on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels HiveChat loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls HiveChat leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about HiveChat

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Track this app

Why might Shoplist not show detected stores for HiveChat ‑ Live Chat & Chatbot?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean HiveChat ‑ Live Chat & Chatbot has no users?

No. It only means Shoplist has not found reliable public storefront evidence for HiveChat ‑ Live Chat & Chatbot. reviews, pricing, listing changes, and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor HiveChat ‑ Live Chat & Chatbot for future public storefront detections and listing movement.

Keep watching HiveChat.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this appSee pricingFree plan available.