Hive Help Desk Shopify App: Pricing, Features & First-Adopter Watch
Key signals for Hive Help Desk
Hive Help Desk launched on June 30, 2026. Shoplist is watching for its first storefront installs and tracking pricing and listing changes in the meantime. Checked .
Sonar hasn’t detected Hive Help Desk on a store yet. Watching since its Jun 30, 2026 launch.
Hive Help Desk on the Shopify App Store
Shoplist reads Hive Help Desk’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.
Where Shopify ranks Hive Help Desk
Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.
| Day | Chat |
|---|---|
| Sep 3, 2026 | #456 |
| Sep 4, 2026 | #456 |
| Sep 5, 2026 | #456 |
| Sep 6, 2026 | #459 |
| Sep 7, 2026 | #457 |
| Sep 8, 2026 | #458 |
| Sep 9, 2026 | #462 |
| Sep 10, 2026 | #461 |
| Sep 11, 2026 | #467 |
| Sep 12, 2026 | #468 |
| Sep 13, 2026 | #464 |
| Sep 14, 2026 | #466 |
| Sep 15, 2026 | #467 |
| Sep 17, 2026 | #470 |
| Sep 19, 2026 | #600 |
| Sep 20, 2026 | #599 |
| Sep 21, 2026 | #597 |
| Sep 22, 2026 | #601 |
| Sep 23, 2026 | #599 |
| Sep 24, 2026 | #599 |
| Sep 25, 2026 | #597 |
| Sep 26, 2026 | #596 |
| Sep 27, 2026 | #595 |
| Sep 28, 2026 | #594 |
| Sep 29, 2026 | #591 |
| Sep 30, 2026 | #591 |
| Oct 1, 2026 | #594 |
| Oct 2, 2026 | #600 |
| Oct 3, 2026 | #602 |
| Oct 4, 2026 | #601 |
| Oct 5, 2026 | #601 |
| Oct 6, 2026 | #606 |
| Oct 7, 2026 | #609 |
| Oct 8, 2026 | #605 |
| Oct 9, 2026 | #607 |
| Oct 10, 2026 | #616 |
| Oct 11, 2026 | #618 |
| Oct 12, 2026 | #618 |
| Oct 13, 2026 | #622 |
| Oct 14, 2026 | #619 |
| Oct 15, 2026 | #623 |
| Oct 16, 2026 | #627 |
| Oct 17, 2026 | #632 |
| Oct 18, 2026 | #635 |
| Oct 19, 2026 | #337 |
| Oct 20, 2026 | #337 |
| Oct 21, 2026 | #336 |
| Oct 22, 2026 | #334 |
| Oct 23, 2026 | #341 |
| Oct 24, 2026 | #345 |
| Oct 25, 2026 | #343 |
| Oct 31, 2026 | #481 |
| Nov 1, 2026 | #479 |
| Nov 2, 2026 | #477 |
| Nov 4, 2026 | #433 |
| Nov 5, 2026 | #430 |
| Nov 6, 2026 | #440 |
| Nov 7, 2026 | #444 |
| Nov 8, 2026 | #448 |
What Hive Help Desk charges
Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.
Free
Free
Starter
$49/month
Growth
$189/month
Pro
$439/month
Every edit Hive Help Desk ships to its listing
Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.
App icon changed +2 more
How Hive Help Desk sells itself on the App Store
The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.
“All-in-one helpdesk: live chat, email, Messenger, Instagram, WhatsApp & SMS in one shared inbox.”
What it does
HIVE Helpdesk brings all your customer support channels into one dashboard. Manage live chat, email, Facebook Messenger, Instagram DM, WhatsApp, and SMS conversations from a single shared inbox. Agents can view Shopify order details alongside each… HIVE Helpdesk brings all your customer support channels into one dashboard. Manage live chat, email, Facebook Messenger, Instagram DM, WhatsApp, and SMS conversations from a single shared inbox. Agents can view Shopify order details alongside each conversation, translate messages in real time across five languages, and use template responses to reply faster. Set up automation rules to route tickets by channel or language, track response times with SLA monitoring, and add a customizable chat widg
Features it lists
Screenshots
Hive Help Desk listing facts
- Developer
- Backroom Studio
- Launched
- June 30, 2026
- Shopify rank
- #448 in Chat
- Languages
- English
Shopify stores using Hive Help Desk
Shoplist is watching Shopify storefronts for the first public install of Hive Help Desk.
How Hive Help Desk’s install base is moving
Shoplist re-crawls the same storefronts, so every store that adds Hive Help Desk, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.
Stores, last 28 days
0
0 now · 0 28 days earlier
Reach
0%
of the stores Shoplist tracks
Big-brand share
Not enough data: fewer than 150 of its stores have a known size
Where Hive Help Desk’s store count change came from
- Real installs and removalsEstimated0 added · 0 came back · 0 removed
- 0
Stores adding and removing Hive Help Desk, by week
| Week of | Added or back | Removed | Net | Notes |
|---|---|---|---|---|
| Aug 31, 2026 | 0 | 0 | 0 | Estimated |
| Sep 7, 2026 | 0 | 0 | 0 | Estimated |
| Sep 14, 2026 | 0 | 0 | 0 | Estimated |
| Sep 21, 2026 | 0 | 0 | 0 | Estimated |
| Sep 28, 2026 | 0 | 0 | 0 | Estimated |
| Oct 5, 2026 | 0 | 0 | 0 | Estimated |
| Oct 12, 2026 | 0 | 0 | 0 | Estimated |
| Oct 19, 2026 | 0 | 0 | 0 | Estimated |
| Oct 26, 2026 | 0 | 0 | 0 | Estimated |
Compare Hive Help Desk
The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.
Alternatives to Hive Help Desk
Apps merchants weigh against Hive Help Desk, with their own detected stores and ratings.
Hive Help Desk vs Moose
Hive Help Desk vs Commslayer
Hive Help Desk vs HiveChat
Hive Help Desk vs DeskWired
Hive Help Desk vs Hikari CS
Hive Help Desk vs Re:amaze
Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.
Seen on the storefront, not guessed
If Shoplist shows Hive Help Desk on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.
Code-level
Found in the storefront’s own code
Shoplist matches the scripts, app blocks and pixels Hive Help Desk loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.
Re-checked, so the count stays current
Shoplist keeps crawling the same storefronts. A store that uninstalls Hive Help Desk leaves the count on the next crawl, so you read today’s install base, not a high-water mark.
Daily
The App Store, read every day
Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.
Two public sources, labelled on every section. Store data last checked .
Read the full methodologyQuestions about Hive Help Desk
Straight answers from the same data as the rest of this page. The full store list answers the rest.
Has Shoplist detected stores using Hive Help Desk yet?
Shoplist has not yet found reliable public storefront evidence for Hive Help Desk. The page tracks first merchant evidence as it appears.
What does first-adopter watch mean?
It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.
Can I get alerts when stores start using Hive Help Desk?
Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Hive Help Desk.
Go beyond Hive Help Desk
Its closest rival, its developer and the charts it competes on, from the same data.
- Hive Help Desk vs Moose AI Chatbot & Live ChatDetected stores, store movement, ratings and pricing side by side.
- Backroom StudioEvery app Backroom Studio publishes, with their detected reach.
- Top apps by categoryThe ten apps gaining the most detected installs in each category.
- All Shopify appsBrowse every app Shoplist tracks, by category, rating, and reach.
Keep watching Hive Help Desk.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
