Heylio ‑ AI Customer Service Shopify App: Pricing, Features & First-Adopter Watch
Key signals for Heylio
Heylio ‑ AI Customer Service launched on November 3, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime. Checked .
Sonar hasn’t detected Heylio ‑ AI Customer Service on a store yet. Watching since its Nov 3, 2026 launch.
Heylio on the Shopify App Store
Shoplist reads Heylio’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.
Where Shopify ranks Heylio
Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.
Heylio in Helpdesk, by day
#278 in Helpdesk on Nov 5, 2026.
Its best position on the Shopify App Store Helpdesk listing each day since Nov 5, 2026. Shaded days: the listing was not read in full, or Heylio was not on the pages read.
What Heylio charges
Free to install. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.
Usage + packs
Free to install
How Heylio sells itself on the App Store
The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.
“The AI agent that answers your emails and chat, reads orders, and acts within your rules.”
What it does
Heylio answers your customers by email (Gmail, Outlook, IMAP) and in your store chat. It finds the order and its tracking, follows your policies and tone, and can act: refund, cancel, change the address, issue a discount code or a gift card. Drafts for… Heylio answers your customers by email (Gmail, Outlook, IMAP) and in your store chat. It finds the order and its tracking, follows your policies and tone, and can act: refund, cancel, change the address, issue a discount code or a gift card. Drafts for approval or automatic sending, plus a test mode that sends nothing. Its knowledge base is built from your store. Every reply and action is logged, and a human can take over at any time.
Features it lists
Screenshots
Heylio listing facts
- Developer
- Fastoche
- Launched
- November 3, 2026
- Shopify rank
- #278 in Helpdesk
- Languages
- English, Spanish
Shopify stores using Heylio
Shoplist is watching Shopify storefronts for the first public install of Heylio.
How Heylio’s install base is moving
Shoplist re-crawls the same storefronts, so every store that adds Heylio, comes back to it or removes it shows up here. Stores found running it for the first time don’t count as installs.
Net stores, last 28 days
Not enough data: no observed days in the last 28
Reach
0%
of the stores Shoplist tracks
Big-brand share
Not enough data: fewer than 150 of its stores have a known size
Stores adding and removing Heylio, by week
Not enough data: fewer than two complete weeks of observed stores.
Compare Heylio
The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.
Alternatives to Heylio
Apps merchants weigh against Heylio ‑ AI Customer Service, with their own detected stores and ratings.
Heylio vs Respondro
Heylio vs Hastedesk
Heylio vs Awairly
Heylio vs inboxpilot
Heylio vs Voria
Heylio vs LzyReply
Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.
Seen on the storefront, not guessed
If Shoplist shows Heylio on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.
Code-level
Found in the storefront’s own code
Shoplist matches the scripts, app blocks and pixels Heylio loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.
Re-checked, so the count stays current
Shoplist keeps crawling the same storefronts. A store that uninstalls Heylio leaves the count on the next crawl, so you read today’s install base, not a high-water mark.
Daily
The App Store, read every day
Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.
Two public sources, labelled on every section. Store data last checked .
Read the full methodologyQuestions about Heylio
Straight answers from the same data as the rest of this page. The full store list answers the rest.
Has Shoplist detected stores using Heylio ‑ AI Customer Service yet?
Shoplist has not yet found reliable public storefront evidence for Heylio ‑ AI Customer Service. The page tracks first merchant evidence as it appears.
What does first-adopter watch mean?
It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, and pricing.
Can I get alerts when stores start using Heylio ‑ AI Customer Service?
Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Heylio ‑ AI Customer Service.
Go beyond Heylio
Its closest rival, its developer and the charts it competes on, from the same data.
- Heylio vs Respondro AI Customer ServiceDetected stores, store movement, ratings and pricing side by side.
- FastocheEvery app Fastoche publishes, with their detected reach.
- Top apps by categoryThe ten apps gaining the most detected installs in each category.
- All Shopify appsBrowse every app Shoplist tracks, by category, rating, and reach.
Keep watching Heylio.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.