Detected Feb 19, 2026
Developer name changed +4 more
Developer name changed
HelpLane
Media gallery updated
5 added — “View the promotional video for HelpLane”
Merchant sentiment summary updated
Removed
+2 more changes in this update
HelpLane Shopify App: Pricing, Features & First-Adopter Watch
Launched January 14, 2026. Shoplist is monitoring first merchant evidence, pricing, feature details, and listing changes for this Shopify app.
Shoplist public signals
What is visible for HelpLane right now
Signal date February 19, 2026
Monitoring status
First-adopter watch
Monitoring first merchant evidence
As of Feb 19, 2026
Momentum
0 No signal
Install trend held steady over the last 28 days
As of Jun 12, 2026
No signal0% confidence
0 momentum score
Install trend held steady over the latest 28-day window.
Updated Jun 12, 2026
Momentum inputs
28d installs
0
Prev. 28d
0
New 28d
0
30d reviews
0
Installs
0
Growth
50
Adoption
0
Reviews
0
Fit
86
Quick answer
HelpLane launched on January 14, 2026. Shoplist is monitoring first public merchant evidence, pricing changes, and listing changes.
Pricing
Pricing and plan posture
Free
FreeStandard
$49Growth
$99Pro
$199Activity and changes
Recent signals for HelpLane
Recent detections and listing changes are public signals captured by crawl history.
App Store listing
Listing changes
Developer
App-store listing
About HelpLane
HelpLane is an AI-first customer support platform that integrates seamlessly with your store.
HelpLane brings customer conversations and order data together in one inbox. Your support team sees order history, fulfillment status, and customer details alongside every message. Process refunds and cancellations without leaving the conversation. Add an embeddable chat widget to your storefront that automatically links visitors to their order history. AI-powered tools help draft responses faster while keeping your brand voice consistent.
Listing highlights
- Manage conversations from email, chat, and other channels in one place
- View customer order history, fulfillment status, and tracking details
- Process full or partial refunds with line-item selection directly from the inbox
- Cancel orders with inventory restock and customer notification options
- Add a customizable chat widget to your storefront that auto-links customer data
Features
Channels
Chatbot
Email
FAQs
Help center
Live chat
Phone
SMS
Show moreShow less
Self-service
Workflow automation
AI responses
AI summaries
Analytics
Auto-assign
Auto-reply
Customer notifications
Escalation
Show moreShow less
Feedback surveys
Reports
Response templates
Rule-based triggers
Tagging
Ticketing
Unified inbox
Methodology
How to read these signals
Counts are based on Shoplist's latest available public crawl signal dated February 19, 2026.
Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
FAQ
Questions about HelpLane
Has Shoplist detected stores using HelpLane yet?
Shoplist has not yet found reliable public storefront evidence for HelpLane. The page tracks first merchant evidence as it appears.
What does first-adopter watch mean?
It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.
Can I get alerts when stores start using HelpLane?
Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for HelpLane.
Keep watching HelpLane
Turn this public profile into a monitored app workflow for first detections, reviews, pricing, related apps, and listing-change history.