Helpium: AI Support Chat logo

Helpium: AI Support Chat Shopify App: Pricing, Features & First-Adopter Watch

By Helpium, LLCChatLaunched June 16, 2026Free trial

Key signals for Helpium

Helpium: AI Support Chat launched on June 16, 2026. Shoplist is watching for its first storefront installs and tracking pricing and listing changes in the meantime. Checked .

Sonar hasn’t detected Helpium: AI Support Chat on a store yet. Watching since its Jun 16, 2026 launch.

Free trial
PricingThen from $14.99/month

Data checked How Shoplist knows

Helpium on the Shopify App Store

Shoplist reads Helpium’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Helpium

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #860 in ChatSep 4, 2026: #861 in ChatSep 5, 2026: #862 in ChatSep 6, 2026: #863 in ChatSep 7, 2026: #863 in ChatSep 8, 2026: #863 in ChatSep 9, 2026: #861 in ChatSep 10, 2026: #861 in ChatSep 11, 2026: #859 in ChatSep 12, 2026: #860 in ChatSep 13, 2026: #864 in ChatSep 14, 2026: #864 in ChatSep 15, 2026: #861 in ChatSep 17, 2026: #864 in ChatSep 19, 2026: #839 in ChatSep 20, 2026: #839 in ChatSep 21, 2026: #836 in ChatSep 22, 2026: #833 in ChatSep 23, 2026: #832 in ChatSep 24, 2026: #834 in ChatSep 25, 2026: #839 in ChatSep 26, 2026: #846 in ChatSep 27, 2026: #846 in ChatSep 28, 2026: #844 in ChatSep 29, 2026: #840 in ChatSep 30, 2026: #882 in ChatOct 1, 2026: #880 in ChatOct 2, 2026: #889 in ChatOct 3, 2026: #898 in ChatOct 4, 2026: #901 in ChatOct 5, 2026: #901 in ChatOct 6, 2026: #904 in ChatOct 7, 2026: #907 in ChatOct 8, 2026: #908 in ChatOct 9, 2026: #909 in ChatOct 10, 2026: #912 in ChatOct 11, 2026: #912 in ChatOct 12, 2026: #915 in ChatOct 13, 2026: #925 in ChatOct 14, 2026: #928 in ChatOct 15, 2026: #935 in ChatOct 16, 2026: #944 in ChatOct 17, 2026: #951 in ChatOct 18, 2026: #952 in ChatOct 19, 2026: #951 in ChatOct 20, 2026: #952 in ChatOct 21, 2026: #957 in ChatOct 22, 2026: #962 in ChatOct 23, 2026: #961 in ChatOct 24, 2026: #962 in ChatOct 25, 2026: #962 in ChatOct 31, 2026: #982 in ChatNov 1, 2026: #985 in ChatNov 2, 2026: #985 in ChatNov 4, 2026: #1004 in ChatNov 5, 2026: #929 in ChatNov 6, 2026: #931 in ChatNov 7, 2026: #944 in ChatNov 8, 2026: #959 in ChatNov 9, 2026: #962 in Chat
Chat#962 of 1,087102 places down since Sep 3, 2026
Helpium: daily Shopify App Store category position
DayChat
Sep 3, 2026#860
Sep 4, 2026#861
Sep 5, 2026#862
Sep 6, 2026#863
Sep 7, 2026#863
Sep 8, 2026#863
Sep 9, 2026#861
Sep 10, 2026#861
Sep 11, 2026#859
Sep 12, 2026#860
Sep 13, 2026#864
Sep 14, 2026#864
Sep 15, 2026#861
Sep 17, 2026#864
Sep 19, 2026#839
Sep 20, 2026#839
Sep 21, 2026#836
Sep 22, 2026#833
Sep 23, 2026#832
Sep 24, 2026#834
Sep 25, 2026#839
Sep 26, 2026#846
Sep 27, 2026#846
Sep 28, 2026#844
Sep 29, 2026#840
Sep 30, 2026#882
Oct 1, 2026#880
Oct 2, 2026#889
Oct 3, 2026#898
Oct 4, 2026#901
Oct 5, 2026#901
Oct 6, 2026#904
Oct 7, 2026#907
Oct 8, 2026#908
Oct 9, 2026#909
Oct 10, 2026#912
Oct 11, 2026#912
Oct 12, 2026#915
Oct 13, 2026#925
Oct 14, 2026#928
Oct 15, 2026#935
Oct 16, 2026#944
Oct 17, 2026#951
Oct 18, 2026#952
Oct 19, 2026#951
Oct 20, 2026#952
Oct 21, 2026#957
Oct 22, 2026#962
Oct 23, 2026#961
Oct 24, 2026#962
Oct 25, 2026#962
Oct 31, 2026#982
Nov 1, 2026#985
Nov 2, 2026#985
Nov 4, 2026#1004
Nov 5, 2026#929
Nov 6, 2026#931
Nov 7, 2026#944
Nov 8, 2026#959
Nov 9, 2026#962

What Helpium charges

Free trial available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Basic

    $14.99/month

    14-day free trial

    • 15,000 AI messages/mo
    • Live chat widget
    • Order, product & policy answers
    • Unlimited seats
  2. Pro

    $49.99/month

    14-day free trial

    • 100,000 AI messages/mo
    • Custom AI actions and workflows
    • Everything in Basic
  3. Pro Max

    $99.99/month

    14-day free trial

    • 250,000 AI messages/mo
    • Everything in Pro
    • Priority support

Every edit Helpium ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Sep 30, 2026

    • Media

      Media gallery updated

      Media gallery updated

      1 added, 1 removed — “View the promotional video for Helpium: AI Support Chat”

  2. Sep 29, 2026

    • Media

      Media gallery updated

      Media gallery updated

      1 added, 1 removed — “View the promotional video for Helpium: AI Support Chat”

  3. Jun 27, 2026

    • Media

      App icon changed

      App icon changed

      Previous app iconNew app icon

Follow Helpium

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Helpium sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“AI chat that answers shopper questions and handles order, return, and refund requests.”

What it does

Helpium adds an AI chat widget to your storefront that instantly answers customer questions from your store's own knowledge. Shoppers can check order status, cancel orders, and start returns or refunds in the chat, so your team handles fewer repetitive… Read the full description

Features it lists

Customization
Agent avatar · Business hours · Chat assignment · Color and font · Welcome messages
Automated responses
FAQs · Greetings · Order updates
Real-time messaging
AI chatbots · File upload · Live chat · Multi-language

Screenshots

  • Helpium chat answering a shopper's order question on a store
  • Helpium AI chat answering order, return and cancel questions
  • Customize Helpium chat color, position and bot name in admin
  • Helpium platform with analytics, inbox and AI workflows
  • Helpium dashboard with resolution stats and setup checklist

Helpium listing facts

Developer
Helpium, LLC
Launched
June 16, 2026
Shopify rank
#962 in Chat
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using Helpium

Shoplist is watching Shopify storefronts for the first public install of Helpium.

How Helpium’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Helpium, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Helpium’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Helpium, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Nov 2, 2026 · 0 added or came back · 0 removed · net 0 · 2 held-out days
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated
Nov 2, 20260002 held-out days

Compare Helpium

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Helpium

Apps merchants weigh against Helpium: AI Support Chat, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Helpium on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Helpium loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Helpium leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Helpium

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Alert me on first detections

Has Shoplist detected stores using Helpium: AI Support Chat yet?

Shoplist has not yet found reliable public storefront evidence for Helpium: AI Support Chat. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.

Can I get alerts when stores start using Helpium: AI Support Chat?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Helpium: AI Support Chat.

Keep watching Helpium.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.