About this app
Launched: Jun 20, 2025, 12:00:00 AM
Deliver fast, organized support. Automate tickets and resolve issues with ease.
HelpEcho simplifies customer support with powerful ticketing, email-to-ticket automation, multichannel communication, and a dedicated customer portal. Boost efficiency with smart sorting, saved replies, and workflow automation. Empower your support team to resolve issues faster, delight customers, and grow your brand with seamless, professional support operations — all without limits on agents.
- Assign, prioritize, and track all customer inquiries in one organized dashboard.
- Convert customer emails into actionable tickets effortlessly.
- Manage support through email and a self-service customer portal.
- Save time by automating ticket assignments, categorization, and responses.
- Send branded notifications to customers, admins, and agents.
Features
Channels
Email
Help center
Workflow automation
Auto-reply
Response templates
Ticketing
Auto-assign
Rule-based triggers
Customer notifications
Analytics
Pricing Plans
Free Plan
Free
- 1 Mailbox
- 10 Tickets
- Unlimited Reply
- Unlimited Customers
- Unlimited Categories
- Unlimited Workflows
- Unlimited Saved Replies
- Full Reports
Starter Plan
5.99
- 3 Mailbox
- 50 Tickets
- Unlimited Reply
- Unlimited Customers
- Unlimited Categories
- Unlimited Workflows
- Unlimited Saved Replies
