HelpEcho ‑ HelpDesk & AI Chat Shopify App: Pricing & Alternatives

By HelpEchoHelpdeskFree plan

Shoplist has not found HelpEcho ‑ HelpDesk & AI Chat on a storefront yet, so it tracks the app through pricing instead. Storefront detections will appear here as soon as Shoplist finds them. Checked on November 9, 2026.

Sonar hasn’t found HelpEcho ‑ HelpDesk & AI Chat on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.

Free plan

PricingPaid from $5.99/month

Data checked November 9, 2026How Shoplist knows

HelpEcho on the Shopify App Store

Shoplist reads HelpEcho’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks HelpEcho

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Helpdesk#147 of 29019

HelpEcho: daily Shopify App Store category position
Day	Helpdesk
Sep 10, 2026	#128
Sep 11, 2026	#129
Sep 12, 2026	#129
Sep 13, 2026	#129
Sep 14, 2026	#130
Sep 15, 2026	#88
Sep 17, 2026	#87
Sep 19, 2026	#95
Sep 20, 2026	#96
Sep 21, 2026	#97
Sep 22, 2026	#100
Sep 23, 2026	#96
Sep 24, 2026	#95
Sep 25, 2026	#95
Sep 26, 2026	#95
Sep 27, 2026	#95
Sep 28, 2026	#95
Sep 29, 2026	#95
Sep 30, 2026	#102
Oct 1, 2026	#103
Oct 2, 2026	#104
Oct 3, 2026	#103
Oct 4, 2026	#104
Oct 5, 2026	#103
Oct 6, 2026	#102
Oct 7, 2026	#103
Oct 8, 2026	#105
Oct 9, 2026	#107
Oct 10, 2026	#109
Oct 11, 2026	#109
Oct 12, 2026	#108
Oct 13, 2026	#108
Oct 14, 2026	#111
Oct 15, 2026	#111
Oct 16, 2026	#111
Oct 17, 2026	#112
Oct 18, 2026	#110
Oct 19, 2026	#111
Oct 20, 2026	#113
Oct 21, 2026	#115
Oct 22, 2026	#111
Oct 23, 2026	#114
Oct 24, 2026	#115
Oct 25, 2026	#114
Oct 31, 2026	#117
Nov 1, 2026	#117
Nov 2, 2026	#118
Nov 4, 2026	#142
Nov 5, 2026	#142
Nov 6, 2026	#141
Nov 7, 2026	#142
Nov 8, 2026	#143
Nov 9, 2026	#147

What HelpEcho charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

Free Plan
Free
- 1 Mailbox
- 10 AI Operations/month
- 10 Tickets/month
- AI Chatbot
- AI Reply Writer
Starter Plan
$5.99/month
- 3 Mailboxes
- 50 AI Operations/month
- 50 Tickets/month
- AI Chatbot
- AI Reply Writer
Basic Plan
$19.99/month
- 100 AI Operations/month
- 300 Tickets/month
- 5 Mailboxes
- AI Chatbot
- AI Reply Writer
Pro Plan
$49.99/month
- 1,000 Tickets/month
- 10 Mailboxes
- 500 AI Operations/month
- AI Chatbot
- AI Reply Writer

How HelpEcho sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“All-in-one support: Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System”

What it does

HelpEcho is your all-in-one customer support solution with AI Chatbot, Knowledge Base, and Helpdesk Ticketing. Let the AI chatbot handle customer queries 24/7 while your team focuses on complex issues. Build a self-service knowledge base to reduce ticket… Read the full description

Features it lists

Channels: Email · Help center
Workflow automation: Analytics · Auto-assign · Auto-reply · Customer notifications · Reports · Response templates · +2 more

Screenshots

HelpEcho listing facts

Developer: HelpEcho
Launched: June 20, 2025
Shopify rank: #147 in Helpdesk
Languages: English

View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using HelpEcho

Shoplist is watching Shopify storefronts for the first public install of HelpEcho.

How HelpEcho’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds HelpEcho, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0 now · 0 28 days earlier

Reach

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where HelpEcho’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed: 0

Stores adding and removing HelpEcho, by week

Stores that added it or came backStores that removed itEstimated weeks

Week of	Added or back	Removed	Net	Notes
Aug 31, 2026	0	0	0	Estimated
Sep 7, 2026	0	0	0	Estimated
Sep 14, 2026	0	0	0	Estimated
Sep 21, 2026	0	0	0	Estimated
Sep 28, 2026	0	0	0	Estimated
Oct 5, 2026	0	0	0	Estimated
Oct 12, 2026	0	0	0	Estimated
Oct 19, 2026	0	0	0	Estimated
Oct 26, 2026	0	0	0	Estimated

Compare HelpEcho

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to HelpEcho

Apps merchants weigh against HelpEcho ‑ HelpDesk & AI Chat, with their own detected stores and ratings.

Track these competitors

HelpEcho vs Help Scout
0 stores212 stores
★ 3.7 · 24 reviews
HelpEcho vs Webkul
0 stores0 stores
★ 5.0 · 20 reviews · Free trial
HelpEcho vs ReplyDesk
0 stores0 stores
11 reviews · Free plan
HelpEcho vs Replyco
0 stores0 stores
★ 4.3 · 13 reviews · Free trial
HelpEcho vs MX
0 stores0 stores
★ 4.5 · 13 reviews
HelpEcho vs Notch
0 stores0 stores
★ 5.0 · 5 reviews

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows HelpEcho on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

Code-level
detection on every store
Found in the storefront’s own code
Shoplist matches the scripts, app blocks and pixels HelpEcho loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.
on November 9, 2026
last checked
Re-checked, so the count stays current
Shoplist keeps crawling the same storefronts. A store that uninstalls HelpEcho leaves the count on the next crawl, so you read today’s install base, not a high-water mark.
Daily
App Store listing reads
The App Store, read every day
Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked November 9, 2026.

Read the full methodology

Questions about HelpEcho

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Track this app

Why might Shoplist not show detected stores for HelpEcho ‑ HelpDesk & AI Chat?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean HelpEcho ‑ HelpDesk & AI Chat has no users?

No. It only means Shoplist has not found reliable public storefront evidence for HelpEcho ‑ HelpDesk & AI Chat. pricing and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor HelpEcho ‑ HelpDesk & AI Chat for future public storefront detections and listing movement.

Go beyond HelpEcho

Its closest rival, its developer and the charts it competes on, from the same data.

Keep watching HelpEcho.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this app See pricingFree plan available.

Key signals for HelpEcho

HelpEcho on the Shopify App Store

Free Plan

Starter Plan

Basic Plan

Pro Plan

What it does

Features it lists

Screenshots

Shopify stores using HelpEcho

How HelpEcho’s install base is moving

Where HelpEcho’s store count change came from

Stores adding and removing HelpEcho, by week

Compare HelpEcho

Alternatives to HelpEcho

HelpEcho vs Help Scout

HelpEcho vs Webkul

HelpEcho vs ReplyDesk

HelpEcho vs Replyco

HelpEcho vs MX

HelpEcho vs Notch