eDesk ‑ AI, Helpdesk & Chat logo

eDesk ‑ AI, Helpdesk & Chat Shopify App: Reviews, Pricing & Storefront Detection Notes

Helpdesk & Chat

Updated April 28, 2026

4.6 (42 reviews)

By xSellco Ltd

Shoplist has not found reliable public storefront evidence for eDesk ‑ AI, Helpdesk & Chat. Track reviews, pricing, listing changes, and developer context and

Shoplist public signals

What is visible for eDesk ‑ AI, Helpdesk & Chat right now

Signal date April 28, 2026

Monitoring status

Storefront detection limited

Tracking non-storefront public signals

As of Apr 28, 2026

Reviews

42 public reviews

4.6 average rating

As of Nov 4, 2024

Latest review

November 4, 2024

As of Nov 4, 2024

Quick answer

Shoplist has not found reliable public storefront evidence for eDesk ‑ AI, Helpdesk & Chat. This may happen when an app is admin-only, server-side, or not visibly embedded on storefronts. Shoplist still tracks reviews, pricing, listing changes, developer data, related apps.

Reviews and velocity

Public review signals

Rating

4.6

Reviews

42

Latest

Nov 4, 2024

Pricing

Pricing and plan posture

Essential

$49
  • 1 online store/ marketplace
  • Centralized support workspace
  • Live Chat
  • Rule-based automations

Growth

$115
  • 5 online stores/ marketplaces
  • Advanced reporting
  • Third party collaboration
  • Ticket, agent & channel performance

Professional

$149
  • 10 online stores/ marketplaces
  • 2FA Access
  • Advanced RESTful API
  • Assisted Onboarding

Activity and changes

Recent signals for eDesk ‑ AI, Helpdesk & Chat

Recent detections and listing changes are public signals captured by crawl history.

App Store listing

Listing changes

6 updates

Detected Apr 17, 2026

Similar apps updated

minor

Similar apps updated

BeforeChatway Live Chat & AI Chatbot, Gorgias: AI, Helpdesk & Chat, Tidio ‑ Live Chat & AI Chatbot

NowCommslayer: AI Helpdesk & Chat, Gorgias: AI, Helpdesk & Chat, Tidio ‑ Live Chat & AI Chatbot

Detected Mar 29, 2026

Similar apps updated

minor

Similar apps updated

BeforeChatway Live Chat & WhatsApp, Gorgias: AI, Helpdesk & Chat, Tidio ‑ Live Chat & AI Chatbot

NowChatway Live Chat & AI Chatbot, Gorgias: AI, Helpdesk & Chat, Tidio ‑ Live Chat & AI Chatbot

Detected Mar 6, 2026

3 listing updates detected

moderate

App name updated

BeforeeDesk

NoweDesk ‑ AI, Helpdesk & Chat

Listing title updated

BeforeAI-Assisted Customer Support to Scale Support and Grow Your Brand

NoweDesk - Helpdesk & Customer Support Software

Media gallery updated

Before7 items

Now7 items

Detected Feb 19, 2026

72 listing updates detected

moderate

Star rating updated

BeforeNot listed

Now4.8

Developer name updated

BeforeNot listed

NowxSellco Ltd

Developer link updated

BeforeNot listed

Nowhttps://apps.shopify.com/partners/xsellco

Detected Jan 12, 2026

Listing highlights updated

minor

Listing highlights updated

BeforeWorks with the latest themes

NowNone

App-store listing

About eDesk ‑ AI, Helpdesk & Chat

eDesk - Helpdesk & Customer Support Software

eDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce. Get started in minutes - by seamlessly integrating your Shopify store and 300+ marketplaces/channels, eDesk centralizes all customer conversations into one intelligent inbox. Our AI-powered tools help you resolve queries faster, turn support interactions into sales opportunities, and deliver exceptional customer experiences that drive repeat purchases.

Listing highlights

  • Smart Inbox: Centralize all of your web, marketplace and social queries
  • eCommerce AI Chatbot: Increase conversions and improve support, instantly
  • See full order history, lifetime value, VIP status, and customer sentiment
  • Auto assign and collaborate on email, live chat, voice, WhatsApp and social
  • View, refund, cancel or even duplicate Shopify orders without leaving eDesk

Features

Channels

Chatbot
Contact form
Email
FAQs
Help center
Live chat
Phone
Show more
SMS
Self-service
Social media

Customization

Agent avatar
Business hours
Chat assignment
Chat buttons
Chat flows
Chat window
Color and font
Show more
Emojis and stickers
Tagging
Welcome messages

Automated responses

Discounts
FAQs
Order updates
Product recommendations
Quick replies
Review requests
Send transcript
Show more
Shipping alerts
Surveys

Real-time messaging

AI chatbots
Agent analytics
Customer insights
Email chat
File upload
Live chat
Multi-language
Show more
Real-time translation
Social media
Video calls
Voice support

Workflow automation

AI responses
AI summaries
Analytics
Auto-assign
Auto-reply
Customer notifications
Escalation
Show more
Feedback surveys
Multi-language
Multi-store
Order tracking
Reports
Response templates
Rule-based triggers
Spam detection
Tagging
Ticketing
Unified inbox

Methodology

How to read these signals

Counts are based on Shoplist's latest available public crawl signal dated April 28, 2026.

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.

Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

FAQ

Questions about eDesk ‑ AI, Helpdesk & Chat

Why might Shoplist not show detected stores for eDesk ‑ AI, Helpdesk & Chat?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean eDesk ‑ AI, Helpdesk & Chat has no users?

No. It only means Shoplist has not found reliable public storefront evidence for eDesk ‑ AI, Helpdesk & Chat. reviews, pricing, listing changes, and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor eDesk ‑ AI, Helpdesk & Chat for future public storefront detections and listing movement.

Keep watching eDesk ‑ AI, Helpdesk & Chat

Turn this public profile into a monitored app workflow for first detections, reviews, pricing, related apps, and listing-change history.

Monitor eDesk ‑ AI, Helpdesk & Chat listing and first detections