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Fortuna: AI Support Staff Shopify App: Pricing, Features & First-Adopter Watch | Shoplist

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Fortuna: AI Support Staff

Fortuna: AI Support Staff Shopify App: Pricing, Features & First-Adopter Watch

Helpdesk

Updated September 3, 2026

No signal

Launched September 3, 2026. Shoplist is monitoring first merchant evidence, pricing, and feature details for this Shopify app.

Launched September 3, 2026 — watch its first detections roll in.

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Is this your app? Verify as part of the Fortuna: AI Support Staff team — it doesn't change this public page. It unlocks the Owner Lens: who's installing, who's leaving, what competitors changed this week.

Signals
Momentum
Reviews
About
Media
Method
FAQ

Shoplist public signals

What is visible for Fortuna: AI Support Staff right now

Data checked September 4, 2026

Last listing check today

Monitoring status

First-adopter watch

Monitoring first merchant evidence

Momentum

0 No signal

Install volume is too low for a reliable trend yet

No signal0% data confidence

0 momentum score

Install volume is too low for a reliable trend yet.

Momentum inputs

28d installs

0

Prev. 28d

0

New 28d

0

30d reviews

0

Trend comparison is paused or unavailable for this window. The raw inputs show the install and review signals Shoplist observed instead.

Installs

0

Growth

50

Adoption

0

Reviews

0

Fit

83

Quick answer

Fortuna: AI Support Staff launched on September 3, 2026. Shoplist is monitoring first public merchant evidence and pricing changes.

Pricing

Pricing and plan posture

Free plan

Free

Starter

$59

Growth

$249

App-store listing

About Fortuna: AI Support Staff

AI support staff for your store—handles routine tickets with policy and safety gates.

Fortuna connects your Shopify store and Gmail or Outlook support inbox, then uses live order, product, fulfillment, customer, and saved-policy context to handle routine customer email. Preview AI drafts before enabling Auto. Eligible policy-allowed refunds at or below the saved Auto cap may execute after identity, order, channel, policy, and safety checks; above-cap refunds are held for merchant review. The Auto cap is not a decline rule. Keep your existing inbox and focus on exceptions.

Listing highlights

Preview AI drafts from your own store before enabling automation.
Answer order, delivery and return questions using live store data.
Send routine replies automatically or hold them for human review.
Auto-refund eligible requests within cap; review above-cap and sensitive actions
Work from Gmail or Outlook without migrating to another helpdesk.

Features

Channels

Chatbot

Email

Live chat

Workflow automation

AI responses

AI summaries

Auto-reply

Escalation

Multi-store

Order tracking

Ticketing

Show moreShow less

Unified inbox

Developer and listing facts

Developer: Fortuna
Launch: September 3, 2026
Shoplist category: Product Reviews & UGC
Shopify category: Helpdesk
Languages: English

View Shopify listing

Refund held for merchant approval

Fortuna support queue for Shopify orders

AI reply grounded in a live Shopify order

Fortuna syncing Shopify orders and products

Methodology

How to read these signals

Counts are based on Shoplist's latest available public crawl signal dated September 3, 2026.

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.

Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

FAQ

Questions about Fortuna: AI Support Staff

Has Shoplist detected stores using Fortuna: AI Support Staff yet?

Shoplist has not yet found reliable public storefront evidence for Fortuna: AI Support Staff. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, and pricing.

Can I get alerts when stores start using Fortuna: AI Support Staff?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Fortuna: AI Support Staff.

Keep watching Fortuna: AI Support Staff

Turn this public profile into a monitored app workflow for first detections, reviews, pricing, related apps, and listing-change history.

Get alerted when stores start using Fortuna: AI Support Staff