Detected Sep 27, 2025
Free plan +3 more
YesNo
Live Chat Support Dashboard for all your stores and social media channels like W … hboard. Empower your team, engage customers and elevate the shopping experience.
+1 more change in this update

Forms & ChatBy Focal Software, Inc4.5 (8 reviews)Updated May 20, 2026
Shoplist has not found Focal Live Chat & Helpdesk on a storefront yet, so it tracks the app through its 8 public reviews, pricing, and listing changes instead. Storefront detections will appear here as soon as Sonar finds them.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
Price: Free
Store movement comes from Sonar's storefront scans; listing changes come from the Shopify App Store page.
App Store listing
Detected Sep 27, 2025
YesNo
Live Chat Support Dashboard for all your stores and social media channels like W … hboard. Empower your team, engage customers and elevate the shopping experience.
+1 more change in this update
Detected Feb 19, 2026
Focal Software, Inc
7 added — “View the promotional video for Focal Live Chat & Helpdesk”
Removed
+2 more changes in this update
Apps merchants weigh against Focal Live Chat & Helpdesk, with their own detected stores and ratings.

Facebook Chat, Abandoned Cart Recovery via Messenger Chat

Helpcenter,LiveChat,Helpdesk,Inbox,Customer Service,Whatsapp

FAQ page, ticketing, Livechat, Chatbot for support, Tabs

Chatra: Live Chat, Facebook, Email, Visitor list + Cart Saver


Proactive WhatsApp Chat & Share for customer service live chat
Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget
Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience.
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Focal Live Chat & Helpdesk on a store, it is there.
Read the data methodologyCompare
Detected stores, ratings, pricing, and momentum side by side.
Developer
Every app Focal Software, Inc publishes, with their detected reach.
Rankings
The ten apps gaining the most detected installs in each category.
Directory
Browse every app Shoplist tracks, by category, rating, and reach.