Detected Mar 26, 2026
Similar apps updated
Similar apps updated
BeforeETP Phone Call Button, O: Chat buttons & Contact Form, SeedGrow Chat App Widget
NowO: Chat buttons & Contact Form, SeedGrow Chat App Widget, SimpleCall ‑ Click to Call
Focal Live Chat & Helpdesk Shopify App: Reviews, Pricing & Storefront Detection Notes
Shoplist has not found reliable public storefront evidence for Focal Live Chat & Helpdesk. Track reviews, pricing, listing changes, and developer context and
Shoplist public signals
What is visible for Focal Live Chat & Helpdesk right now
Signal date May 20, 2026
Monitoring status
Storefront detection limited
Tracking non-storefront public signals
As of May 20, 2026
Reviews
8 public reviews
4.5 average rating
As of Nov 3, 2022
Momentum
1 No signal
Install trend held steady over the last 28 days
As of Jun 12, 2026
Latest review
November 3, 2022
As of Nov 3, 2022
No signal0% confidence
1 momentum score
Install trend held steady over the latest 28-day window.
Updated Jun 12, 2026
Momentum inputs
28d installs
0
Prev. 28d
0
New 28d
0
30d reviews
0
Installs
0
Growth
50
Adoption
0
Reviews
0
Fit
57
Quick answer
Shoplist has not found reliable public storefront evidence for Focal Live Chat & Helpdesk. This may happen when an app is admin-only, server-side, or not visibly embedded on storefronts. Shoplist still tracks reviews, pricing, listing changes, developer data, related apps.
Reviews and velocity
Public review signals
Rating
4.5
Reviews
8
Latest
Nov 3, 2022
Reviews added by month
Recent public review volume from Shoplist crawl history.
Peak 2
Dec 2021
+1 vs prior
Dec 20212reviews
Jan 2022
-1 vs prior
Jan 20221reviews
Feb 2022
Flat vs prior
Feb 20221reviews
Apr 2022
Flat vs prior
Apr 20221reviews
May 2022
Flat vs prior
May 20221reviews
Nov 2022
Flat vs prior
Nov 20221reviews
Pricing
Pricing and plan posture
Price: Free
Activity and changes
Recent signals for Focal Live Chat & Helpdesk
Recent detections and listing changes are public signals captured by crawl history.
App Store listing
Listing changes
minor
Detected Feb 28, 2026
Similar apps updated
Similar apps updated
BeforeETP Phone Call Button, O: Chat buttons & Contact Form, SimpleCall ‑ Click to Call
NowETP Phone Call Button, O: Chat buttons & Contact Form, SeedGrow Chat App Widget
Detected Feb 26, 2026
Similar apps updated
Similar apps updated
BeforeETP Phone Call Button, O: Chat buttons & Contact Form, SeedGrow Chat App Widget
NowETP Phone Call Button, O: Chat buttons & Contact Form, SimpleCall ‑ Click to Call
Detected Feb 19, 2026
13 listing updates detected
Star rating updated
BeforeNot listed
Now5
Developer name updated
BeforeNot listed
NowFocal Software, Inc
Developer link updated
BeforeNot listed
Nowhttps://apps.shopify.com/partners/focal-software-inc
Detected Sep 27, 2025
4 listing updates detected
Free plan availability changed
BeforeYes
NowNo
Listing description updated
BeforeLive Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. St...
NowLive Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. St...
Feature category added
BeforeNot listed
NowChat
App-store listing
About Focal Live Chat & Helpdesk
Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget
Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience.
Listing highlights
- Enable Live chat widget and omnichannel box for social apps
- Instantly engage customers with live chat support feature
- All in one customer support dashboard. Manage all query with one platform
- Automate repetitive tasks & provide quick and seamless experience to customers
- Reporting and Analytics about the status of each and every conversation
Methodology
How to read these signals
Counts are based on Shoplist's latest available public crawl signal dated May 20, 2026.
Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
FAQ
Questions about Focal Live Chat & Helpdesk
Why might Shoplist not show detected stores for Focal Live Chat & Helpdesk?
Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
Does no public detection mean Focal Live Chat & Helpdesk has no users?
No. It only means Shoplist has not found reliable public storefront evidence for Focal Live Chat & Helpdesk. reviews, pricing, listing changes, and developer data can still be useful signals.
Can I monitor future public detections?
Yes. Shoplist can monitor Focal Live Chat & Helpdesk for future public storefront detections and listing movement.
Keep watching Focal Live Chat & Helpdesk
Turn this public profile into a monitored app workflow for first detections, reviews, pricing, related apps, and listing-change history.