Flatdesk: Helpdesk & Inbox Shopify App: Pricing, Features & First-Adopter Watch
Key signals for Flatdesk
Flatdesk: Helpdesk & Inbox launched on November 3, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime. Checked .
Sonar hasn’t detected Flatdesk: Helpdesk & Inbox on a store yet. Watching since its Nov 3, 2026 launch.
Flatdesk on the Shopify App Store
Shoplist reads Flatdesk’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.
Where Shopify ranks Flatdesk
Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.
Flatdesk in Helpdesk, by day
#222 in Helpdesk on Nov 4, 2026.
Its best position on the Shopify App Store Helpdesk listing each day since Nov 4, 2026. Shaded days: the listing was not read in full, or Flatdesk was not on the pages read.
What Flatdesk charges
Free trial available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.
Standard
$49/month
How Flatdesk sells itself on the App Store
The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.
“Every customer email becomes a ticket, with their orders beside it. Answer, refund or cancel there.”
What it does
Flatdesk turns your support email into a shared inbox inside your Shopify admin. Forward your support address to it and every customer email becomes a ticket, with the customer's recent orders beside it. Cancel, refund or change a shipping address from the… Flatdesk turns your support email into a shared inbox inside your Shopify admin. Forward your support address to it and every customer email becomes a ticket, with the customer's recent orders beside it. Cancel, refund or change a shipping address from the ticket, after a confirm step that shows what will happen. Add a chat and a contact form to your store, and a help center on your own store address. Assign tickets, leave internal notes, and bring past tickets from a supported help desk.
Features it lists
Screenshots
Flatdesk listing facts
- Developer
- Bananafest Destiny
- Launched
- November 3, 2026
- Shopify rank
- #222 in Helpdesk
- Languages
- English
Shopify stores using Flatdesk
Shoplist is watching Shopify storefronts for the first public install of Flatdesk.
How Flatdesk’s install base is moving
Shoplist re-crawls the same storefronts, so every store that adds Flatdesk, comes back to it or removes it shows up here. Stores found running it for the first time don’t count as installs.
Net stores, last 28 days
Not enough data: no observed days in the last 28
Reach
0%
of the stores Shoplist tracks
Big-brand share
Not enough data: fewer than 150 of its stores have a known size
Stores adding and removing Flatdesk, by week
Not enough data: fewer than two complete weeks of observed stores.
Compare Flatdesk
The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.
Alternatives to Flatdesk
Apps merchants weigh against Flatdesk: Helpdesk & Inbox, with their own detected stores and ratings.
Flatdesk vs Webkul
Flatdesk vs Help Scout
Flatdesk vs SDesk
Flatdesk vs Ticket Flow
Flatdesk vs Demfilz Support Tickets
Flatdesk vs ShieldDesk
Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.
Seen on the storefront, not guessed
If Shoplist shows Flatdesk on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.
Code-level
Found in the storefront’s own code
Shoplist matches the scripts, app blocks and pixels Flatdesk loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.
Re-checked, so the count stays current
Shoplist keeps crawling the same storefronts. A store that uninstalls Flatdesk leaves the count on the next crawl, so you read today’s install base, not a high-water mark.
Daily
The App Store, read every day
Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.
Two public sources, labelled on every section. Store data last checked .
Read the full methodologyQuestions about Flatdesk
Straight answers from the same data as the rest of this page. The full store list answers the rest.
Has Shoplist detected stores using Flatdesk: Helpdesk & Inbox yet?
Shoplist has not yet found reliable public storefront evidence for Flatdesk: Helpdesk & Inbox. The page tracks first merchant evidence as it appears.
What does first-adopter watch mean?
It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, and pricing.
Can I get alerts when stores start using Flatdesk: Helpdesk & Inbox?
Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Flatdesk: Helpdesk & Inbox.
Go beyond Flatdesk
Its closest rival, its developer and the charts it competes on, from the same data.
- Flatdesk vs Webkul Helpdesk Support‑UVdeskDetected stores, store movement, ratings and pricing side by side.
- Bananafest DestinyEvery app Bananafest Destiny publishes, with their detected reach.
- Top apps by categoryThe ten apps gaining the most detected installs in each category.
- All Shopify appsBrowse every app Shoplist tracks, by category, rating, and reach.
Keep watching Flatdesk.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.