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Figu ‑ AI Chatbot & Live Chat Shopify App: Reviews, Pricing & Alternatives

By FiguChat5.0 (1 reviews)Free plan
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Key signals for Figu

Shoplist has not found Figu ‑ AI Chatbot & Live Chat on a storefront yet, so it tracks the app through its 1 public reviews, pricing, and listing changes instead. Storefront detections will appear here as soon as Shoplist finds them. Checked .

Sonar hasn’t found Figu ‑ AI Chatbot & Live Chat on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.

5.0
Rating1 review
Free plan
PricingPaid from $19.99/month

Data checked How Shoplist knows

Figu on the Shopify App Store

Shoplist reads Figu’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Figu

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Figu in Chat, by day

Not on the Chat listing pages Shoplist read in the last 90 days.

Its best position on the Shopify App Store Chat listing each day. Shaded days: the listing was not read in full, or Figu was not on the pages read.

What merchants say about Figu

The verdict from its App Store reviews, and whether the merchants who leave them stay.

5.0

1 reviews · latest Feb 23, 2026

Star breakdown of 2 collected public ratings

  1. 5 ★100%
  2. 4 ★0.0%
  3. 3 ★0.0%
  4. 2 ★0.0%
  5. 1 ★0.0%

What Figu charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Free

    Free

    • 1 Channel Inbox
    • 50 AI Responses/month
    • AI product suggestions with add-to-cart
    • Auto-learns from up to 50 site pages
    • Live Agent Handoff

  2. Seed

    $19.99/month

    • 1,000 AI Responses/month
    • Advanced ROI Dashboard
    • All Features in Free
    • Auto-learns from up to 100 site pages
    • Centralized inbox (chat + Gmail)

  3. Grow

    $49.99/month

    • 5,000 AI Responses/month
    • All Features in Seed
    • Auto-learns from up to 250 site pages
    • Custom Branding
    • Up to 5 Channel Inbox

  4. Bloom

    $149.99/month

    • 15,000 AI Responses/month
    • All Features in Grow
    • Auto-learns from up to 1000 site pages
    • Custom Branding
    • Up to 10 Channel Inbox

Every edit Figu ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Feb 19, 2026

    • Developer

      Developer name changed +4 more

      Developer name changed

      Figu

      Media gallery updated

      5 added — “Figu Chat is AI Sales Concierge and Support Agent”

      Merchant sentiment summary updated

      Removed

      +2 more changes

Follow Figu

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Figu sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Built for growing stores. Support your customers with 24/7 AI chat thats live in minutes.”

What it does

Figu is your always-on AI chat — a single place to handle customer questions from your storefront and email. It auto-learns your site and documents, answers FAQs, suggests products, and lets shoppers add to cart right in chat. When needed, seamlessly hand… Read the full description

Features it lists

Customization
Business hours · Chat assignment · Chat buttons · Chat flows · Chat window · Color and font · +1 more
Automated responses
Cross-sell · FAQs · Greetings · Order updates · Product recommendations · Quick replies · +1 more
Real-time messaging
AI chatbots · Agent analytics · Customer insights · Email chat · Live chat · Multi-language

Screenshots

  • Product recommendations in chat with variants
  • Train agents with simple prompts to improve output
  • Figu knowledgebase trained on web pages and local files
  • Figu Chat is AI Sales Concierge and Support Agent
  • View orders inside of a chat and in admin dashboard

Figu listing facts

Developer
Figu
Launched
December 16, 2025
Shopify category
Chat
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using Figu

Shoplist is watching Shopify storefronts for the first public install of Figu.

How Figu’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Figu, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Figu’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Figu, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimated
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated

Compare Figu

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Figu

Apps merchants weigh against Figu ‑ AI Chatbot & Live Chat, with their own detected stores and ratings.

Track these competitors

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Figu on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Figu loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Figu leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Figu

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Track this app

Why might Shoplist not show detected stores for Figu ‑ AI Chatbot & Live Chat?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean Figu ‑ AI Chatbot & Live Chat has no users?

No. It only means Shoplist has not found reliable public storefront evidence for Figu ‑ AI Chatbot & Live Chat. reviews, pricing, listing changes, and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor Figu ‑ AI Chatbot & Live Chat for future public storefront detections and listing movement.

Keep watching Figu.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this appSee pricingFree plan available.