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  1. Home
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  3. Ernest: AI Customer Support
Ernest: AI Customer Support logo

Ernest: AI Customer Support Shopify App: Pricing, Features & First-Adopter Watch

Chat

Updated July 31, 2026

New

5 (2 reviews)

By Ernest

Launched July 21, 2026. Shoplist is monitoring first merchant evidence, reviews, pricing, feature details, and listing changes for this Shopify app.

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Launched July 21, 2026 — watch its first detections roll in.

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  • Signals
  • Momentum
  • Reviews
  • Activity
  • About
  • Media
  • Method
  • FAQ

Shoplist public signals

What is visible for Ernest: AI Customer Support right now

Signal date July 31, 2026

Last listing check today

Monitoring status

First-adopter watch

Monitoring first merchant evidence

As of Jul 31, 2026

Reviews

2 public reviews

5.0 average rating

As of Aug 1, 2026

Momentum

5 New

Install volume is too low for a reliable trend yet

As of Aug 7, 2026

Latest review

August 1, 2026

As of Aug 1, 2026

New8% data confidence

5 momentum score

Install volume is too low for a reliable trend yet.

Updated Aug 7, 2026

0 installs

Momentum inputs

28d installs

0

Prev. 28d

0

New 28d

0

30d reviews

2

Trend comparison is paused or unavailable for this window. The raw inputs show the install and review signals Shoplist observed instead.

Installs
0
Growth
50
Adoption
0
Reviews
32
Fit
84

Quick answer

Ernest: AI Customer Support launched on July 21, 2026. Shoplist is monitoring first public merchant evidence, reviews, pricing changes, and listing changes.

Reviews and velocity

Public review signals

Rating

5.0

Reviews

2

Latest

Aug 1, 2026

Pricing

Pricing and plan posture

trial

Free
  • 50 conversations/mo

Starter Plan

$49
  • 500 conversations/mo

Growth Plan

$149
  • 2,000 conversations/mo

Scale Plan

$299
  • 10,000 conversations/mo
  • White Label

Activity and changes

Recent signals for Ernest: AI Customer Support

Recent detections and listing changes are public signals captured by crawl history.

App Store listing

Listing changes

2 updates

Detected Jul 31, 2026

Listing title changed +11 more

Positioning

Listing title changed

Ernest answers your customers' routine questions from your store data. Spend less time in supportErnest answers your customers, resolves what it can, and shows you what your store is missing

Description rewritten

Description rewritten

Languages updated

DanishEsperantoFrenchGermanGreekItalian+5 more

+9 more changes in this update

Detected Aug 3, 2026

App name changed +1 more

Positioning

App name changed

Ernest: AI Support AgentErnest: AI Customer Support

Media gallery updated

Gallery reordered

App-store listing

About Ernest: AI Customer Support

Ernest answers your customers, resolves what it can, and shows you what your store is missing

Running a small store means answering the same questions all day: where's my order, how do I return this, is this back in stock. Ernest learns your pages, policies and products, then answers them in your chat widget, no workflows to build. With the customer's confirmation it cancels orders, starts returns and issues refunds, and hands what it can't answer to your team. Before going live, replay past tickets and read every answer. Then it shows the gaps in your store based off of its interactions

Listing highlights

  • Sets itself up automatically, with no workflows or rules to build
  • Cancels orders, starts returns, and issues refunds — with customer confirmation
  • Hands off to your team by email when a question needs a person
  • Matches your storefront branding, with optional white-label
  • Answers order status, returns, and product questions automatically

Features

Customization

Color and font
Welcome messages

Automated responses

Discounts
FAQs
Greetings
Order updates
Product recommendations
Quick replies

Real-time messaging

AI chatbots
Customer insights
Email chat
Live chat
Push notifications
SMS

Developer and listing facts

Developer
Ernest
Launch
July 21, 2026
Shoplist category
Shipping & Fulfillment
Shopify category
Chat
Languages
English
View Shopify listing
Ernest Chat experience
Ernest Help-desk conversation View
Mobile Settings Page
Ernest Main landing Page
+ 3 more

Methodology

How to read these signals

Counts are based on Shoplist's latest available public crawl signal dated July 31, 2026.

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.

Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

FAQ

Questions about Ernest: AI Customer Support

Has Shoplist detected stores using Ernest: AI Customer Support yet?

Shoplist has not yet found reliable public storefront evidence for Ernest: AI Customer Support. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, reviews, pricing, and listing changes.

Can I get alerts when stores start using Ernest: AI Customer Support?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Ernest: AI Customer Support.

Keep watching Ernest: AI Customer Support

Turn this public profile into a monitored app workflow for first detections, reviews, pricing, related apps, and listing-change history.

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