Developer name changed +4 more
Desku.io
6 added — “View the promotional video for Desku: Leading AI Chatbot”
Removed
+2 more changes in this update
Shopify Stores Using Desku ‑ AI Customer Service
Shoplist detects stores using Desku ‑ AI Customer Service, plus merchant movement, co-installed apps, reviews, pricing, alternatives, and methodology.
Shoplist public signals
What is visible for Desku ‑ AI Customer Service right now
Signal date May 28, 2026
Detected stores
701
15 public rows shown
As of May 28, 2026
Reviews
10 public reviews
4.9 average rating
As of Oct 26, 2024
Momentum
28 Watch
Normalized install trend held steady over the last 28 days
As of Jun 25, 2026
Latest review
October 26, 2024
As of Oct 26, 2024
Watch54% confidence
28 momentum score
Normalized install trend held steady over the latest 28-day window.
Updated Jun 25, 2026
Momentum inputs
28d installs
12
Prev. 28d
9
New 28d
6
30d reviews
0
Installs
44
Growth
51
Adoption
75
Reviews
0
Fit
87
Quick answer
Shoplist currently detects 701 Shopify stores using Desku ‑ AI Customer Service. The public page shows 15 example merchants. Shoplist also tracks category, country, product-count, co-installed app, review, pricing, and listing-change signals when available.
Public merchant index
Every store running Desku ‑ AI Customer Service, on tap.
Search 701 merchants by category, country, traffic rank, install date, revenue band, and 40+ other filters. Below is a sample slice — sign up to unlock and export.
StoreCategoryCountryShopRank# AppsInstalled
Apparel & Accessories🇩🇪DE# 6,12512Oct 2025
686 more stores are hidden
Create a free Shoplist account to unlock 25 stores instantly — or upgrade to export the full table to CSV, HubSpot, or Apollo in one click.
Activity and changes
Recent signals for Desku ‑ AI Customer Service
Shoplist groups public crawl signals into observed store movement and Shopify App Store listing changes. Missing signals are scan observations, not proof that a merchant cancelled Desku ‑ AI Customer Service.
New 28d
6
Redetected
6
Observed in recent scans
Recently detected
Missing in latest scans
No longer detected
Previously showed Desku ‑ AI Customer Service signals.
Listing changes
Highlights updated
Works with the latest themes
App name changed +3 more
Desku ‑ AI Customer ServiceDesku: Leading AI Chatbot
YesNo
Customer Service Platform With LiveChat, Eva AI Chatbot, Ticketing, and AI Powered AutomationsDesku automates customer support,provides product recommendations, and tracks orders with AI Chatbot
+1 more change in this update
Adoption footprint
Category, country, and product-count distribution
Top categories
Apparel & Accessories137
Home & Garden84
Health & Beauty71
Electronics47
Food, Beverages & Tobacco33
Stores by product count
Brands using Desku ‑ AI Customer Service, grouped by product count
11-50179
101-20092
201-50089
51-10082
1-1058
Detected stores by country
Top 5Current public merchant geography.
1.United States
33.2%2.United Kingdom
7.9%3.Hong Kong
7.0%4.China
5.7%5.Germany
4.7%Co-detected app stacks
Alternatives and adjacent apps
Related Shopify apps worth comparing
Willdesk: Live Chat&AI Chatbot
Helpcenter,LiveChat,Helpdesk,Inbox,Customer Service,Whatsapp
ChatHelpdesk
4.9(860)
Free plan703 detected stores
Tidio Live Chat & AI Chatbots
Live Chat boosted with Chatbots, Messenger, and Instagram
ChatHelpdesk
4.7(2.4K)
Free plan19K detected stores
Reamaze Live Chat Helpdesk CRM
Customer service, chatbot, live chat, ticketing, FAQ platform
ChatHelpdesk
4.7(267)
Free trial1.7K detected stores
NS AI Chatbot, Helpdesk & FAQs
ChatHelpdesk
4.9(96)
Free plan
eDesk Helpdesk & AI Chatbot
ChatHelpdesk
4.6(42)
Free trial
Live Chat by Combidesk
Live chat provides a fast way to connect with customers!
ChatHelpdesk
4.5(57)
Free trial
Reviews and velocity
Public review signals
Rating
4.9
Reviews
10
Latest
Oct 26, 2024
Reviews added by month
Recent public review volume from Shoplist crawl history.
Peak 3
Oct 2022
No prior month
Oct 20221reviews
Dec 2022
Flat vs prior
Dec 20221reviews
Jun 2024
Flat vs prior
Jun 20241reviews
Jul 2024
+2 vs prior
Jul 20243reviews
Aug 2024
Flat vs prior
Aug 20243reviews
Oct 2024
-2 vs prior
Oct 20241reviews
Pricing
Pricing and plan posture
Team
$49- Chatbot
- Knowledgebase
- Live chat
- Store Connect Upto 1
Business
$69- App Survey
- Everything in Team+
- Facebook & Whatsapp Integration
- Multi Store Connect Upto 3
App-store listing
About Desku ‑ AI Customer Service
Customer Service Platform With LiveChat, Eva AI Chatbot, Ticketing, and AI Powered Automations
Desku is a customer experience platform designed to help online stores deliver outstanding customer service and convert browsing visitors into active buyers. It offers ready-to-use sales and support chatbots that boost revenue and quickly address your customers' most common inquiries. By centralizing all customer communications in one place.
Listing highlights
- Omnichannel: Unify email, chat, Instagram, Facebook & more in one inbox
- Order management: Edit, refund, duplicate, and cancel orders From Desku itself
- Quick responses: Resolve questions instantly using AI-powered ticket management
- AI CoPilot for Support teams to have all the customer details at finger tips
- Offer 24/7 AI support: Answer FAQs with a Help Center, Chat Using AI
Features
Channels
Chatbot
Contact form
Email
FAQs
Help center
Live chat
Self-service
Show moreShow less
Social media
Customization
Agent avatar
Business hours
Chat assignment
Chat buttons
Chat flows
Chat window
Color and font
Show moreShow less
Emojis and stickers
Tagging
Welcome messages
Automated responses
Cart recovery
FAQs
Greetings
Order updates
Product recommendations
Quick replies
Send transcript
Show moreShow less
Surveys
Upsell
Real-time messaging
AI chatbots
Customer insights
Email chat
Live chat
Multi-language
Real-time translation
Social media
Show moreShow less
Voice support
Workflow automation
AI responses
AI summaries
Analytics
Auto-assign
Auto-reply
Customer notifications
Escalation
Show moreShow less
Feedback surveys
Multi-language
Multi-store
Order tracking
Reports
Response templates
Rule-based triggers
Tagging
Ticketing
Unified inbox
Methodology
How to read these signals
Counts are based on Shoplist's latest available public crawl signal dated May 28, 2026.
701 detected stores means Shoplist found current public storefront evidence connecting those stores to this app. This is detection-based and is not a developer-provided customer list.
Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
FAQ
Questions about Desku ‑ AI Customer Service
How many Shopify stores use Desku ‑ AI Customer Service?
Shoplist currently detects public evidence of 701 Shopify stores using Desku ‑ AI Customer Service. This page shows 15 public merchant rows where the linked brand profile has enough public data to display.
Which Shopify stores use Desku ‑ AI Customer Service?
This page shows 15 public example merchants using Desku ‑ AI Customer Service. The full workflow adds filters, exports, contacts, and monitoring.
What apps are commonly used with Desku ‑ AI Customer Service?
Shoplist tracks co-installed and related Shopify apps so teams can find merchants using Desku ‑ AI Customer Service alongside complementary tools.
Can I export stores using Desku ‑ AI Customer Service?
Yes. Signup unlocks export, filtering, contacts availability, and alert workflows for stores using Desku ‑ AI Customer Service.
How does Shoplist detect Desku ‑ AI Customer Service?
Shoplist uses cautious public detection language. A detected store means public storefront evidence currently connects the merchant to the app; it is not a contract, revenue, or developer-reported adoption claim.
Turn Desku ‑ AI Customer Service detections into a workflow
Unlock merchant filtering, contacts availability, app-stack filters, monitoring, and exports.