About this app
Launched: Oct 3, 2025, 12:00:00 AM
Enrich support replies with real-time store order data in Deskhero.
Automatically surface customer orders, fulfillment statuses, and tracking IDs inside Deskhero. When a ticket includes an order number, Deskhero fetches order details live from Shopify and suggests a ready-to-send reply. A sidebar widget displays key customer info like past orders and total spent, making support faster and more accurate.
- AI suggested replies
- AI Automation
- Microsoft/Google mailbox ready
Features
Channels
Email
Contact form
Workflow automation
Auto-reply
AI responses
Ticketing
Auto-assign
Rule-based triggers
Tagging
Order tracking
Pricing Plans
Small (3 Agents)
29.85
- Tickets (500)
- AI-suggested answers
- Mailboxes (1)
- Knowledge base articles (50)
- Web scraped pages (250)
- Shopify product sync (100)
- AI Automation rules (3)
Medium (3 Agents)
44.85
- Tickets (5.000)
- AI-suggested answers
- Mailboxes (3)
- Knowledge base articles (500)
- Web scraped pages (500)
- Shopify product sync (500)
- AI Automation rules (10)
Large (3 Agents)
89.85
