
HelpdeskBy Directoroy.com.au Pty LtdLaunched October 10, 2026Updated October 11, 2026
Demfilz Support Tickets launched on October 10, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime.
A help desk for your store: a support portal on your storefront and a ticket desk in your admin.
Demfilz Support Tickets turns your store into a help desk. Customers open and follow tickets from a support portal on your storefront, or an optional form block, and attach the order in question. Staff work every ticket from one screen in the Shopify admin: internal notes, canned replies, filters, search, bulk actions and CSV export. Departments, SLA targets, round-robin auto-assign, reminders and auto-close keep the queue moving. Every notification email is an editable template.
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Demfilz Support Tickets on a store, it is there.
Read the data methodologyGet alerted on first storefront installs, review spikes, pricing changes, and listing edits.