Customer Support AI Chat by SR logo

Customer Support AI Chat by SR Shopify App: Pricing, Features & First-Adopter Watch

Helpdesk

Updated February 19, 2026

By Lemuel Torrefiel

Launched December 23, 2025. Shoplist is monitoring first merchant evidence, pricing, feature details, and listing changes for this Shopify app.

Shoplist public signals

What is visible for Customer Support AI Chat by SR right now

Signal date February 19, 2026

Monitoring status

First-adopter watch

Monitoring first merchant evidence

As of Feb 19, 2026

Momentum

0 No signal

Install trend held steady over the last 28 days

As of Jun 16, 2026

No signal0% confidence

0 momentum score

Install trend held steady over the latest 28-day window.

Updated Jun 16, 2026

0 installs

Momentum inputs

28d installs

0

Prev. 28d

0

New 28d

0

30d reviews

0

Installs
0
Growth
50
Adoption
0
Reviews
0
Fit
86

Quick answer

Customer Support AI Chat by SR launched on December 23, 2025. Shoplist is monitoring first public merchant evidence, pricing changes, and listing changes.

Pricing

Pricing and plan posture

Starter Plan

$10
  • 100 AI conversations/month
  • All included in the Free trial
  • Better Priority Support
  • Custom solutions and integrations

Small Pack

$15
  • Consumes monthly limits first
  • Top up 50 AI Conversations

Growth Plan

$30
  • 500 AI conversations/month
  • All included in the Starter Plan
  • Custom Solutions and Integrations
  • High Priority Support

Pro Plan

$60
  • 2,000 AI conversations/month
  • All included in the Growth Plan
  • Custom solutions and integrations
  • Highest Priority Support

Activity and changes

Recent signals for Customer Support AI Chat by SR

Recent detections and listing changes are public signals captured by crawl history.

App Store listing

Listing changes

2 updates

Detected Feb 19, 2026

Highlights updated +5 more

Positioning

Highlights updated

Works with the latest themes

Developer name changed

Lemuel Torrefiel

Media gallery updated

4 added — “View the promotional video for Customer Support AI Chat by SR”

+3 more changes in this update

Detected Dec 31, 2025

Highlights updated

Positioning

Highlights updated

Works with the latest themes

App-store listing

About Customer Support AI Chat by SR

Build intelligent support AIs that understand your products, follow your rules, and escalate issues.

SupportRules gives Shopify stores an AI-powered chat widget that answers customer questions, handles FAQs, and boosts conversions automatically. Merchants can create custom AI rules, customize the widget, and offer 24/7 support without hiring staff. It saves time, reduces repetitive inquiries, and improves the shopping experience with instant, intelligent responses.

Listing highlights

  • Chat Widget
  • AI Powered Responses
  • Custom Ticketing System for Escalation of Important Customer Issues

Features

Channels

Chatbot
Contact form
Email
Live chat

Workflow automation

AI responses
AI summaries
Auto-reply
Customer notifications
Escalation
Feedback surveys
Ticketing
Dashboard
CS AI Management Tab
Features

Methodology

How to read these signals

Counts are based on Shoplist's latest available public crawl signal dated February 19, 2026.

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.

Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

FAQ

Questions about Customer Support AI Chat by SR

Has Shoplist detected stores using Customer Support AI Chat by SR yet?

Shoplist has not yet found reliable public storefront evidence for Customer Support AI Chat by SR. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.

Can I get alerts when stores start using Customer Support AI Chat by SR?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Customer Support AI Chat by SR.

Keep watching Customer Support AI Chat by SR

Turn this public profile into a monitored app workflow for first detections, reviews, pricing, related apps, and listing-change history.

Get alerted when stores start using Customer Support AI Chat by SR