Yotpo: Loyalty Rewards Program vs Zence CRM‑Loyalty & Rewards
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Yotpo, Feb 19, 2026 for Zence CRM‑Loyalty & Rewards.
The short answer
- Yotpo lists 15 features Zence CRM‑Loyalty & Rewards’s listing doesn’t mention, including Custom rewards, Early access, Exclusive access.
Head to head
Loyalty, Referrals & Rewards by Yotpo (formerly Swell)
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · AI Chat Support
- · Earn Points for Purchases
- · Points Exchanged for Discounts
- · Referral Program
- · Reporting and Analytics
- · Rewards Sticky Bar
Pro
- · AI Chat Support
- · Additional Ways to Earn
- · Addtl Integrations (KLV, Recharge, etc)
- · More Rewards
- · Redeem Points at Checkout
- · Rewards Page
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRetain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals.
Engage with your customers at omnichannel-level and convert them into brand advocates with Zence Loyalty. A unique platform that is designed with an in-built loyalty strategy and can be easily integrated with multiple apps. It helps your brand increase sales, drive repeat purchase and build brand advocacy through points, coupons, gift vouchers and referrals.
- Monitor and evaluate your loyalty and referral program ROI, AOV, LTV, and more.
- Customize, launch, and manage your loyalty and rewards program with no code.
- Motivate repeat purchases and engagement with diverse rewards and VIP tiers.
- Deploy a tiered program based on points, spend, purchases, or referrals.
- Reward customers with conveniently redeemable points every time they make a purc
- Reward customers by issuing targeted discounts through coupons Coupons can be of
- Gift Voucher can be issued as a reward against points or as a sale
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Yotpo |  Zence CRM‑Loyalty & Rewards |
|---|---|---|
| Detected stores | 7,484 | Not published |
| Net store change, 28 days | −68 | 0 |
| Stores added, 28 days | 33 | Not enough data |
| Big-brand share | 31% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Not published |
| Top store countries | United States, United Kingdom, Australia | Not published |
Reviews
| Measure | Yotpo | Zence CRM‑Loyalty & Rewards |
|---|---|---|
| App Store rating | 4.7 ★ | Not published |
| App Store reviews | 966 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | 72% | Not enough data |
Pricing
| Measure | Yotpo | Zence CRM‑Loyalty & Rewards |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $199/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | Not published |
Listing
| Measure | Yotpo | Zence CRM‑Loyalty & Rewards |
|---|---|---|
| Shopify category rank | #41(ahead) | #175 |
| Shopify App Charts | #94 on the Shoplist 100 | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 28, 2015 | Jul 9, 2024 |
| Languages | 1 | 1 |
| Developer | Yotpo - L&R | ER |
FAQ
Yotpo and Zence CRM‑Loyalty & Rewards: common questions
- What features does each app list that the other doesn’t?
- Yotpo lists 15 the others don’t mention, such as Custom rewards, Early access, Exclusive access, Free products. Zence CRM‑Loyalty & Rewards lists 1 the others don’t mention, such as Cash back programs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Yotpo, Feb 19, 2026 for Zence CRM‑Loyalty & Rewards; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Yotpo, Feb 19, 2026 for Zence CRM‑Loyalty & Rewards. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.