WhatsSMS vs ZBOT WHATSAPP AUTOMATION
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 4, 2026 for WhatsSMS, Nov 4, 2026 for ZBOT WHATSAPP AUTOMATION.
The short answer
- Only ZBOT WHATSAPP AUTOMATION lists a free plan.
- ZBOT WHATSAPP AUTOMATION lists 7 features WhatsSMS’s listing doesn’t mention, including Compliance, Discount codes, Opt-in.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 messages / mo
- · AI address confirmation
- · Basic AI replies (FAQ-based)
- · Community support
- · Custom message templates
- · Order confirmations (WhatsApp)
Starter
- · 1,000 messages / mo
- · Abandoned cart recovery
- · Everything in Free
- · Order cancellation notices
- · Shipping & payment alerts
Growth
- · 2,500 messages / mo
- · Email support
- · Everything in Starter
- · Multi-language auto-detect (Urdu, Hindi)
- · Priority support
Pro
- · 3,800 messages / mo
- · AI confidence & analytics dashboard
- · Advanced AI chatbot
- · Custom AI system prompt
- · Deal alert broadcasts
- · Everything in Growth
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConnect Shopify to WhatsSMS so merchants can send WhatsApp and SMS Order Notifications, Abandoned Checkout reminders, Fulfilment updates, and COD Confirmation links using their own WhatsSMS account. Use prefilled, customizable personalised WhatsApp and SMS message templates or create your own with placeholders and set them to be sent on predefined Shopify events.
This app automates order confirmations and abandoned cart recovery via WhatsApp. It handles customer replies for order confirmation, cancellation, status checks, tracking, address changes, and product search. Merchants can train an AI assistant by adding custom FAQs. All conversations are stored for customer insights.
- Multiple Shopify events to send WhatsApp and SMS notifications.
- Confirm or reject COD orders through secure, time-limited customer links.
- Use templates with Order, Customer, Fulfillment, and Checkout placeholders.
- Manage default SMS and WhatsApp Senders
- WhatsApp Order Confirm & Cancel Send order confirmation via WhatsApp. Customers
- Abandoned Cart Recovery Automated WhatsApp reminders for customers who leave th
- AI FAQ Assistant Train custom FAQs. AI answers customer questions instantly on W
- Product Search via Chat Customers search products and get prices, stock, details
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  WhatsSMS |  ZBOT WHATSAPP AUTOMATION |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | WhatsSMS | ZBOT WHATSAPP AUTOMATION |
|---|---|---|
| App Store rating | Not published | 1.1 ★ |
| App Store reviews | Not published | 5 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | WhatsSMS | ZBOT WHATSAPP AUTOMATION |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $4.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 4 |
Listing
| Measure | WhatsSMS | ZBOT WHATSAPP AUTOMATION |
|---|---|---|
| Shopify category rank | #71 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 18, 2026 | Jun 1, 2026 |
| Languages | 1 | 1 |
| Developer | WhatsSMS.io | Webexvibe |
FAQ
WhatsSMS and ZBOT WHATSAPP AUTOMATION: common questions
- Is WhatsSMS or ZBOT WHATSAPP AUTOMATION cheaper?
- Only ZBOT WHATSAPP AUTOMATION lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- WhatsSMS lists 3 the others don’t mention, such as Automated workflows, Multi-channel messaging, SMS notifications. ZBOT WHATSAPP AUTOMATION lists 7 the others don’t mention, such as Compliance, Discount codes, Opt-in, Real-time analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 4, 2026 for WhatsSMS, Nov 4, 2026 for ZBOT WHATSAPP AUTOMATION; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 4, 2026 for WhatsSMS, Nov 4, 2026 for ZBOT WHATSAPP AUTOMATION. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.