Click2Chat ‑ WhatsApp Chat vs ZAPNEXO
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for Click2Chat, Nov 4, 2026 for ZAPNEXO.
The short answer
- Both list a free plan. Paid plans start at $6.99/month for Click2Chat and $4.99/month for ZAPNEXO.
- ZAPNEXO lists 3 features Click2Chat’s listing doesn’t mention, including Business hours, Chat buttons, Color and font.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Custom Button Text
- · Custom Phone Number
- · Fast & Lightweight
- · Forever Free
- · Mobile-Friendly
- · WhatsApp Button
Quotes & Sales Pro
- · Create orders in Shopify in one click
- · Get customer approval before selling
- · Let customers request a price quote
- · Manage all customer quotes in one place
- · Offer special prices to customers
- · Send payment links through WhatsApp
Free
- · 1 WhatsApp attendant
- · 30 WhatsApp clicks per month
- · Free WhatsApp chat button
- · Product details in WhatsApp messages
PRO
- · Advanced click analytics
- · Business hours
- · Button customization
- · Custom WhatsApp message
- · Unlimited WhatsApp clicks
- · Up to 3 WhatsApp attendants
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureClick2Chat - WhatsApp Chat allows you to easily add a WhatsApp chat button to your storefront so visitors can start a conversation with you directly on WhatsApp. This helps merchants provide fast customer support, answer questions and increase conversions through real-time messaging. No coding required - simply install the app, add your WhatsApp number, and start chatting with your customers.
ZapNexo helps merchants turn product interest into direct WhatsApp conversations. Shoppers can contact the sales team from product pages with the product name, selected variant and link already included in the message. Merchants can manage attendants, business hours, message customization and button appearance, while tracking WhatsApp clicks and attendant performance from the app dashboard.
- Displays a stylish WhatsApp button on every page of your store
- Connect any WhatsApp number – customers will chat directly with that number.
- Change the label to anything like “Chat with us”, “WhatsApp Now”.
- Open WhatsApp from product pages with product context included
- Automatically include product name, selected variant and product link
- Add up to 3 WhatsApp attendants and let shoppers choose who to contact
- Set business hours and customize the WhatsApp message and button
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Click2Chat | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Click2Chat | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 11 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Click2Chat | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $6.99/month | $4.99/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 2 | 2 |
Listing
| Measure | Click2Chat | |
|---|---|---|
| Shopify category rank | #26 | Not enough data |
| Shopify App Charts | #18 on Pricing moves in Chat | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Feb 27, 2026 | Nov 3, 2026 |
| Languages | 1 | 1 |
| Developer | Ecommerce Storez | Address Guardian Apps |
FAQ
Click2Chat and ZAPNEXO: common questions
- Is Click2Chat or ZAPNEXO cheaper?
- Both list a free plan. Paid plans start at $6.99/month for Click2Chat and $4.99/month for ZAPNEXO. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ZAPNEXO lists 3 the others don’t mention, such as Business hours, Chat buttons, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for Click2Chat, Nov 4, 2026 for ZAPNEXO; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for Click2Chat, Nov 4, 2026 for ZAPNEXO. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.